RSA Authenticator (SecurID) User Reviews

What users say

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Worst app

I’d leave negative stats if possible. Glitchy and doesn’t work

Lost my account

Updated the RSA app, and my token was gone. Locked out of my account.

Garbage

My bank in Jamaica use this app and it is the absolute worst. I don't know why they would resort to this nonsense

Not well integrated with watch

This app notified my Apple Watch if an approval is needed but ignores my approval. In the end, I have to bring up the app on my iPhone and wait for the approval to show up again.

جامعة الامام

حذفته وابتلشت فيه الله يهدي الي فكر بهذي الفكره تطبيق سيء بكل المعاني كان خلو التحقق رساله SMS

Bad security measure IMAMU

This is another data breach waiting to happen again IMAMU

Fire whoever came up with this terrible idea. Imamu Cybersecurity team is a joke

Worst RSA Token app

I have never withnessed something having so many bugs and errors..and requiring IOS updates constantly not giving the user even ONE HOUR after an IOS update is issued time to install it. The app doesnt work every single week. Worst app ever.

No Widget | No Face Authentication

implement the following feature

Such a bad app

It’s incredible that this company is still in business. Look at this app and tell me it’s well designed and works well for 2026. This is 2010 technology and we’re paying for this? At least hire a designer and user researcher so it’s actually nice to use…

Add push notifications

This app works as intended, but would benefit from having push notifications.

Sloppy

Doesn’t even offer a dark mode icon. Use Microsoft or Google Authenticator if you can.

وشو له هذا كله ؟؟؟؟

اعووووذ بالله تعذيب هذا مو تحقق

Outdated logo and design

Developers please consider updating logo and app design to moder standards

Want Change registration to new mobile

If I want to set up register on other new mobile how to do, seems 1 registration Authenticator only

جامعة الإمام محمد بن سعود

حملته عشان تسجيل الجامعة المصادقة الثنائية اقسم بالله اسوا فكرة، شغل كثير على الفاضي وطلبات تسجيل كثيره لانهائيه على ايش مفروض حماية! اذا موقع جامعة معروف مو قادر يحمي نفسه مثله مثل اي منصة كبيره فهذا سوء إدارة منهم!!!

Face ID Issue

App works well. Only issue is it seems to have a bug where if face ID is used twice quickly, the rsa code disappears and you have to wait a few seconds to trigger face id again to view it.

Example: face id to log into phone, then face id for rsa, triggers code to disappear if done quickly.

Critical Face ID Bug – Needs Immediate Fix

Please urgently fix the ongoing Face ID bug. The app does not allow Face ID to be enabled natively, and the only way to activate it is through iOS settings under Face ID & Passcode → Other Apps. Even when enabled this way, the app has a persistent bug: every time Face ID triggers, the token briefly appears and then disappears, taking about three seconds to reappear.

This should not be happening. It is essential to have native Face ID protection within the RSA app itself to provide an additional and critical layer of security. However, at the moment, there is no way to enable Face ID from within the app, and users are forced to rely solely on iOS system controls to secure access.

Please fix this issue or add an internal setting to enable Face ID directly within the RSA app. This is extremely important for users who depend on secure and reliable authentication. I have submitted this feedback multiple times, but it seems to be consistently ignored. I strongly urge you to address this problem as soon as possible.
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Low Effort

Doesn’t even have a dark mode app icon. 5 minutes of work is too much.

Face ID Issue

Fix the issue with Face ID. When it’s used the token disappears and you have to go out of the screen and back in just to get it to come back.

Literally the worst Authenticator I have ever seen

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