Slow and unresponsive
Please improve the app as it tends to act very slow and becomes unresponsive. Also, a few times, it fails to redirect to the 2FA page.
App Doesn’t Work properly
Neither scanning the QR nor searching the QR serial number seem to work. I just get an “Error Occured” screen. This has been an on and off issue for the past few months.
Missing function and need to keep me logged in
It is extremely hard to log in to the app while working in the lab and having my gloves on. Especially difficult when I need to verify the MFA. Also, the waste management function is missing. I have to travel between the lab and office to get the job done. Obviously the team need to talk with the real users who are working in the lab and dealing with hazardous materials.
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Slow and unresponsive
Please improve the app as it tends to act very slow and becomes unresponsive.
Response from developer
We apologize for the inconvenience you’ve experienced with the app's performance. Your feedback has been received by our developers who are researching solutions for improving speed and responsiveness. If you have additional feedback or need technical assistance, please open a ticket with our Service Desk within the Chemicals app by selecting More in the lower right, then selecting Contact Service Desk.
Test Your Updates Buddy
The new update:
1) initially crashed 100% of the time on login
2) removed the ability to see chemical inventory outside of your own lab
3) removed or obfuscated the way to new log chemicals into your own lab’s inventory.
I know the UC is physically incapable of having functional web infrastructure, but do you think you guys could make an exception in this case so I can continue effectively doing my job for you? Jesus Christ.
1) initially crashed 100% of the time on login
2) removed the ability to see chemical inventory outside of your own lab
3) removed or obfuscated the way to new log chemicals into your own lab’s inventory.
I know the UC is physically incapable of having functional web infrastructure, but do you think you guys could make an exception in this case so I can continue effectively doing my job for you? Jesus Christ.
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