Slow and unresponsive
Response from developer
We apologize for the inconvenience you’ve experienced with the app's performance. Your feedback has been received by our developers who are researching solutions for improving speed and responsiveness. If you have additional feedback or need technical assistance, please open a ticket with our Service Desk within the Chemicals app by selecting More in the lower right, then selecting Contact Service Desk.
App Doesn’t Work properly
Response from developer
Thank you for your feedback, and we apologize for the frustration you've experienced. We're happy to let you know that we’ve identified and resolved the issue causing the QR scanning and serial number search errors. Please update to the latest version of the app, and everything should work as expected. If you have additional feedback or need technical assistance, please open a ticket with our Service Desk within the Chemicals app by selecting "More" in the lower right, then selecting "Contact Service Desk".
Missing function and need to keep me logged in
Response from developer
Thank you for providing your valuable feedback. Your concerns have been communicated to the development team for evaluation and consideration in future versions. If you have additional feedback or need technical assistance, please open a ticket with our Service Desk within the Chemicals app by selecting "More" in the lower right, then selecting "Contact Service Desk".
Slow and unresponsive
Response from developer
We apologize for the inconvenience you’ve experienced with the app's performance. Your feedback has been received by our developers who are researching solutions for improving speed and responsiveness. If you have additional feedback or need technical assistance, please open a ticket with our Service Desk within the Chemicals app by selecting More in the lower right, then selecting Contact Service Desk.
Test Your Updates Buddy
1) initially crashed 100% of the time on login
2) removed the ability to see chemical inventory outside of your own lab
3) removed or obfuscated the way to new log chemicals into your own lab’s inventory.
I know the UC is physically incapable of having functional web infrastructure, but do you think you guys could make an exception in this case so I can continue effectively doing my job for you? Jesus Christ.
Response from developer
We apologize for your recent experience. If you would like to speak with someone, our service desk can help with technical issues, training, or feedback. To open a ticket within the Chemicals Mobile app, select More in the lower right, then select Contact Service Desk.






