RTRO User Reviews

Customer Experience

Positive experience62.0% of reviews
Neutral16.0% of reviews
Negative experience22.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Is RTRO Safe?

RTRO - Film Camera by Moment appears safe based on user ratings. AppsHunter Safety Score for RTRO is 92/100.

This assessment is based on 1,603 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.2% of ratings point to a safe experience
3.5% of ratings suggest some concerns
7.3% of ratings point to a risky experience

~ Based on 1,603 App Store ratings for RTRO.

Is RTRO Legit?

RTRO - Film Camera by Moment is no longer available in the App Store. AppsHunter Legitimacy Score for RTRO is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Still to know avail

Received an email response from support team assuring me the bugs were fixed and surprisingly the app worked fine, for 3 days, now we are right back to where we started unable to use without purchasing the - already purchased multiple times - app. Deleted the entire app, I’m out, fun app if it ever worked, running on iPhone with no prior issues until iOS update 15 and beyond.
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Love!!!… but there’s a huge issue with RTRO

This app is easy and straight forward to use. The looks are extremely varied and I enjoy pairing them with the different lenses I have. The looks are beautiful and very professional. I’d love to use them on some projects that I have but I can’t because of a limitation that can be easily fixed.

There’s a flaw that I’ve run into that only occurs when using Moments apps( my preferred apps). When I’m using my DJI Raveneye to use the motion control feature, I can’t because Moment and RTRO orientation of the app starts vertically instead or horizontally like most other camera apps. This makes the camera rig I’ve created become extremely limited. I really hope Moment reads this and fixes this feature in their apps.

Besides that issue(personally big for me), the app is well worth the price tag. I’d highly recommend it to further your creative efforts!!! Good job team Moment!
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This app screams Moment!

Big fan of Moment, own several lenses. I decided to download the app to see where they were in the digital world. It's exactly what you expect from them. Trendy hipster type filters and simple layout which is great! They're selection is amazing and filters are very well executed. Unfortunately I ended up deleting due to "Membership". Having a membership for filters is ridiculous, also the one time purchase of $50 is silly.
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There is another app for cheaper!

So there is another retro camera app called retrocam and it has literally every exact feature as this app...minus hidden charges to access full app...retrocam is wayyy better than this app and its cheaper...I highly recommend getting that app instead as they seem to be more focused around the customer’s ability to use the app and not focused around making money off you.
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Love 🥰

I love this app and it’s definitely a go too now. I would love if longer video and the ability to input photos were added . Either way I will remain a faithful user.

Great app hindered by its own limitations

Honestly, this is such an amazing app that has so much potential. Unfortunately, it misses the mark by not including obvious features expected of a photography/editing application like adjusting filter strength or more importantly, photo import! 🤯 How it can exclude that really blows my mind. I can tell the developers and artist are trying though and very talented to boot. I hope to see some of the bugs I’ve been experiencing patched as well and features added to make this the well rounded app I know it can be.
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No Flash/ Hard press big

So far I like that app and they have great filters but I haven’t found the option to turn the flash on in anything. Can someone help? Also when I try using the hard press option to track a subject it closes the app.

Great app, anamorphic desqueeze, not quite stable yet

Edit: Crashes seem to have been fixed finally. (One star ducked for now, it was broken for a while after all, otherwise great app, can recommend.)

Initially I got some very good-looking footage, and even acquired a couple of looks. I used it with an anamorphic clip-on lens for really cool wide-screen video.

Past couple weeks the app crashes when opened, and the latest few updates did not address that.

Initially thought of getting a perpetual license, but for the time being happy to have saved a few bucks and going to cancel monthly subscription after one month.
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Not ready for the price

I love Moment. The app, the cases, the gear, but RTRO is not ready. All the features and functions are a great concept and the bugs seem to be all worked out. In fact, they contacted me to let me know, which is a testament to Moment’s dope customer service. I paid for a full year based on my previous experience with Moment’s app and filters. The level of support for the app and the new filters and features in such a short time are really impressive.
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Response from developer

If you update to 1.4.1, those issues should all be resolved! :)

Errors

Weird glitches where the half the screen goes black and then take a picture with the picture moved up and a black box on the bottom. There is an option for no watermarks on pictures but cant seem to find one for the video, which seems weird to not have for people that are paying for the subscription.
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Super fun app

I love creating stories with this app. I paid for RTRO+ and don’t regret it. Taking photos, using the looks on old videos, and access to all the looks is worth it for me. I find myself waiting for the next update because they’ve been doing good things with this app. Just keep making it better and don’t let the updates fall by the wayside! Plus I’m a huge Moment fan and have 3 of their lenses. Maybe I’m biased...or maybe it’s just good.
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Response from developer

Thanks for the review, Fitbikeco88 ❤️

Subscription for a camera? No thanks.

I don’t rent my Moment lenses that I put on my phone, and I don’t rent the Moment pro camera app. I don’t rent any of my pro camera apps.

I wouldn’t subscribe to an app that basically does filters even if I did have the money, and a $50 lifetime subscription is a joke.

Do a $10 one time purchase or something like everyone else and stop jerking us around with this BS. I mean, you know I can buy Filmic Pro, Filmic Remote, and their Cinematographer add on for less than your lifetime purchase, right?
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No photo capability

It is quite a disappointment that the developer falsely advertise photo functionality. I purcased the presets and the app doesn’t allow me to take photos. Even after purchasing preset films, you still have to take out a subscribtion to allow photo taking. The app only allows one minute videos.

Difficult Choice

I'm a fan Moment gear and the main camera app, this one leaves a little something to be desired. Extremely limited test app and the only other choice is a subscription for a month.

I think it's fair that we all hate subscriptions. I get why to use it, but without a full trial of the app, 24 hours even, I hate the thought of having another subscription that I just forget about and cringe every month paying for an app I don't want or need. A full free trial for even a day would take away the possibility of regret. It's just the feeling of I don't know what I'm paying a subscription for, I'm not allowed to get a feel for it, I'm going in blind.

I really considered paying full price for the app but again, I can't justify spending $50 on something I can't try out before I buy and have limited to no recourse to get a refund if I don't like it or it doesn't meet expectations for spending $50 on a single app.

Other concern is I spend $50 on the app and the promise of updated looks. How long will that go on? At a moment's notice that can go away and I'm left on the hook for the pricey app without future support.
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Promising - But there’s the fine print

I’m a happy owner of 2, soon to be 3, Moment lenses and, after catching a well done promo I had hopes for some fun experiments with Rtro. Oh but wait.... There’s a subscription to unlock the still camera? Or $2/ filter. Really? Come on Moment, you could do a little better with ‘free’ features. I wish you the best with the app. For myself & what would likely be only occasional use, paying for yet another ‘subscription’ means my experiment here is over.
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Awesome 🤩🤩🤩

Easy and fun!
I think is the most innovative app in all the AppStore great experience great filters and options to shot all the ideas you have...you have never bored with this app. And all the time add more filters and features liked a lot success 🙌🏻🙌🏻🙌🏻✌🏼

dope app from a dope company!

I love this app from the interface to the subscription price point; which is very reasonable. the amount of customization it allows within the app is one of my favorite things. The only problem I continue to have with the app is it freezes and exits out when I try to cut/edit the videos with several small clips. This could be because I have an older iPhone or because it’s a relatively new app, either way I know it’s a kink that will probably get iron out as they make new versions. Hope to see more new filters soon!
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Response from developer

Hey there Elilove21! Please update to v1.3, which includes a fix for the issue you're seeing. Don't hesitate to reach out at hello@shopmoment.com if you still need help! -Jessica

Doesn’t work properly

I’ve subscribed to edit an existing video and it doesn’t allow me to export it, app just crushes everytime I try to do that. Moreover the same situation happens when I try to send feedback.
I wanted to check tips (maybe I just missing something) and it asks me to login and then just doesn’t proceed with a further actions.
I like the filters, but I can’t do what I’ve paid for, so would like to get a refund.
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Amazing! iPad App?

What a wonderful and vibey app. I have been using moment gear and apps for a while and they always deliver. With the addition of importing footage to the RTRO app it would be really nice to see an iPad app as well as other options to sort videos besides most recently edited. Thanks for another wonderful app!
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Love it

Love the app and the filters! I’ve been trying to do a little daily video clip thing to try and stay creative during these trying times lol.

I do wish that there was a way to organise the filters and maybe favourite them. I hate having to scroll through to get to the ones that I like, especially if they’re toward the end.

Other than that, it’s a great app! Keep it up, guys!
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Response from developer

UPDATE: Hey burgerpalace, be sure to update to v1.3 to be able to organize and favorite your looks! Hey there burgerpalace, thanks for the love! We're currently working on a better experience for accessing your favorite Looks, so stay tuned! :)