Update disaster
Absolute disaster of an update. I guess it’ll improve over time but to release such a Beta version of a new style.
Made something that was already difficult and disastrous, even more difficult and disastrous.
Response from developer
Hi, Thank you for sharing your feedback. We are already working on improvements based on our community's feedback, if you would like to see some specific please add your comments at https://forms.cloud.microsoft/r/5qNj6sE3Hz or email support@xplorer.rugby. - Rugby Xplorer Team
Not a fan
Response from developer
Hi, You can easily find fixtures and results for your followed entities. More information on following your favourite club, competition and/or rugby body is available here (https://help.xplorer.rugby/article/204-following-entities). - Rugby Xplorer Team
The update is horrible
Response from developer
Hi Jack, Thanks for taking the time to share your feedback, and sorry the change has been frustrating. We added the passcode to better protect your personal information in Rugby Xplorer, including participant details, registrations and payment data. Keeping our rugby community’s information safe is a top priority, and this extra step helps stop anyone else getting into your account. For quicker access, you can turn on Face ID or fingerprint unlock in the app, so you won’t need to type your passcode every time. More information in available in the Rugby Xplorer App - You help article (https://help.xplorer.rugby/article/226-rugby-xplorer-app-you). – The Rugby Xplorer Team
Useless
Response from developer
Hi, Thanks for flagging both of these, and sorry for the frustration. A date of birth shifting by a day sounds like a bug, and we want to fix it quickly. Could you email support@xplorer.rugby with your device model, OS version and the date you entered? That will help us reproduce it. For search, could you tell us exactly what you searched for and where in the app? Clubs, competitions and organisations like Rugby Australia should be easy to find, and your example will help us improve results. Thanks for helping us make the app better. - Rugby Xplorer Team
:(
Response from developer
Hi, Thank you for taking the time to provide feedback. The new app has been refreshed and looks quite different. Let us know how we can improve it. Please share your thoughts at https://forms.cloud.microsoft/r/5qNj6sE3Hz or email support@xplorer.rugby. We are updating the app based on user feedback. - Rugby Xplorer Team






