Pas intuitif
Response from developer
Dear user, all our documentation is available at ruhavik.com. In the app, you can find a help center with the main features described. You may also always email us at info@gurtam.space. We will help you as soon as possible.
APLICATIVO EM DECLÍNIO TOTAL
Response from developer
Dear User, If you encounter any issues in the app, please email us at info@gurtam.space and we will assist you.
GPS O MELHOR
Response from developer
Hello, Thank you for your feedback! We’re glad you’re enjoying the app.
Accessoires d’un autre âge
Response from developer
Hello, Thank you for your feedback. Please note that we develop the application only and do not manufacture or sell the hardware or accessories you mentioned. If you have any questions or need assistance with the app, we will be happy to help. Please contact us at info@gurtam.space If possible, we would also appreciate it if you could reconsider your rating based on the application experience only. Thank you for your support.
Top
Response from developer
Dear user, thank you for the review, we do our best.
Problemas com app
Response from developer
Dear User, Please email us at info@gurtam.space, and we can check all the issues you've mentioned and try to help.
Andrishon Antonio Lora domican republic
Response from developer
Dear Antonio, thanks for your review, but there were no issues with the app on our side. The system works on the basis of data from your device, so in most cases the problem lies with the device, which simply cannot send us data. For example, because there is no connection. Write to us at info@gurtam.space and we will try to help you.
Terribly
Constant bugs
I don't recommend
Response from developer
Dear user, Thanks for your review! Please provide us with more information about this bugs and instabilities to our support team. You can do that by writing an email to info@gurtam.space We will check your request and try to help to solve your issue. By the way, 250+ thousands of users around the world didn't experience any issues with the app. In most cases, users associate the instability of the application with the application itself, but in 99% of cases the cause is the user's device. So, we are waiting for your email and will try to help you.
Avaliação top
Response from developer
Dear User, Thank you for your feedback!
Não está funcionando
Response from developer
Dear User, our app works on the basis of data from your device. Most likely, your device does not send any data or data is coming in wrong format to the system. Please email us at info@gurtam.space, and we can check all the issues you've mentioned and try to help.
За удаление бесплатного просмотра пробега
Response from developer
Dear user, Our app has been storing data for free for over 180,000 users for 7 years. We have been constantly updating the app and making it better. To store data longer, you only need to buy a subscription that costs less than a cup of coffee a month. The app has never stopped working for free over these 7 years, and it has only gotten better, but storing such volumes of data is unfortunately already colossally unprofitable. We hope for your understanding.
App travou
Response from developer
Dear User, our app works on the basis of data from your device. Most likely, your device does not send any data or data is coming in wrong format to the system. Please email us at info@gurtam.space, and we can check all the issues you've mentioned and try to help.
NO SIRVE
Response from developer
Dear user, Please write to us at info@gurtam.space, then we can check your issue and try to help. We will be waiting for your email.
Não funciona para IOS
Response from developer
Dear User, We apologize for any inconvenience caused by the issues experienced on September 11-12th for iOS users. Our team resolved the problem, and the app is now functioning as expected. Thank you for your patience and understanding.
Problemas com app
Response from developer
Dear User, We apologize for any inconvenience caused by the issues experienced on September 11-12th for iOS users. Our team resolved the problem, and the app is now functioning as expected. Thank you for your patience and understanding.
App bugado
Response from developer
Dear User, We apologize for any inconvenience caused by the issues experienced on September 11-12th for iOS users. Our team resolved the problem, and the app is now functioning as expected. Thank you for your patience and understanding.
Bonne application mais qui manque des options
Pas de système de rafraîchissement des gps manuellement donc obligé d’attendre que sa le fasse automatiquement nul 👎
Des retard de notification pour une flotte de 30 quad et buggy cela des fois cree des problèmes de gestion
C’est dommage vraiment
Response from developer
Dear User, Thank you for sharing your feedback. We appreciate your input and are sorry to hear about your experience. Our system based on the data provided by your device, and issues often arise from the device itself, like connectivity problems preventing data transmission. Therefore, if your device isn't sending data, it won't update in the app. Manual refresh isn't necessary as data updates automatically when received from the device. If you encounter any specific issues, please email us at info@gurtam.space, and we'll do our best to assist you.
Needs improvements
Please extend the max amount time when no meesgaes are received to one hour and not only twenty minutes. When vehicle Gps unit is in sleep mode during the night then it is always sending notifications.
Second I am unable to select history in statistics for fuel values. I am able select lot of telemetrics data but for the fuel I am not able to see history. So not sure if there is some limit of telemetry which can be seen or why I don't see all telemetry values in statistics section
Response from developer
Dear user, Thanks for your review and feature request. Please write us to info@gurtam.space, we will firstly check the issue with statistics and then discuss the no messages feature. We will be waiting for your email.
Whish we could try 2 units before subscription
Response from developer
Dear User, Thank you for your feedback. Two years ago, we reduced the limits for the Free subscription and set the subscription price for three units to be as affordable as a cup of coffee. Therefore, we don't see a reason to increase the limits, considering that the Free subscription is available to all users.
App not working
Response from developer
Dear user, The system is working on the basis of data from your device. We have more then 99 % uptime every month. So, we can assure you that the problem is on the side of your device. Other 200 thousand users did not have such problems. If you have any problems with the application, just write us to info@gurtam.space When we will help you, you will definitely change your mark:) We will be waiting for your reply.
