App broken
Can’t reset password or even look at the app. Starting to think it’s completely offline as all the reviews are super old. Support team please get back to me if the app is still active?
Broken app needs updating
The app is broken. I had to use a web browser to create an account after repeatedly getting the “oops:)” error message.
Lots of weird errors like no way to close the forgot password send email modal, didn’t even email me anyway. If I don’t have an account and I try to see if I just forgot my password, the whole app shouldn’t just break.
Inputs got filled in with random numbers when trying to sign up.
Lots of weird errors like no way to close the forgot password send email modal, didn’t even email me anyway. If I don’t have an account and I try to see if I just forgot my password, the whole app shouldn’t just break.
Inputs got filled in with random numbers when trying to sign up.
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Great! 1 suggestion though!
Love it ! Always delivered within about 2 hours to my door. I have a suggestion though, I would love it if I could tip after the delivery , just like keep it open to tip a few hours after , sometimes the driver goes above for example in helping you find a substitute and spending the extra time to make sure it’s something you really want and you want to top up the tip but yeah awesome app and service !
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Can’t create profile
I keep getting the oops error and cannot create a profile.
Janky App
I can’t even create a profile on this app because it keeps saying “oops”… talk about a waste of time.
Can’t opt out of marketing notifications
Although the app seems to give you the option of opting out of marketing push notifications, it doesn’t actually work. You have to turn off all notifications for Runner from Settings to get them to stop — and they are frequent. Misleading and extremely annoying.
So many push ads
The app keeps sending ads as push notifications, even though I opted out in the settings.
Good delivery, buggy app
The people doing delivery have been great in the last several months I’ve used this app, but the UX for the actual app is not good. Search results net different results depending on where you search from, the structure of the app itself is confused and again, limits what you see depending on the path you take (when trying to buy things, choose your own adventure isn’t ideal; I should consistently see the same selection of, say, red wines with the same filters netting the same results in a single shopping experience), and when I downloaded the app to a new device I had to enter my address and directions for delivery before I had the option to log in, and then THAT was an endless loop. I also find the points system is buggy and doesn’t add points to your account consistently.
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Good Service
We have been runner for a while. It seems to work well. It all started in April when the LCBO said they were going to deliver to our house and instead dropped our package of at Canada Post.
Review
Very frustrated with the selection
Challenging app to negotiate
(They even makes posting a review challenging lol)
Challenging app to negotiate
(They even makes posting a review challenging lol)
Runner App
Great app for quick delivery! Nice mix of products and unique options even on wine :) great when you are in a pinch!
Thank you!
Such a great App! Accurate delivery times and notifications.
Unreliable
Delivery times not at all adhered to. No customer service support to advise of and communicate delays. Just don’t promise anything and it’ll work out better for all.
Worst customer service
Order placed at 2:51pm. Connect by chat three times. 8pm nothing received yet. Disgusting service. Ridículos!
So far so good
I just placed my first order and the app is really simple to use and the delivery is said to arrive in one hour! So far so good!
Awesome Work
Best way to stay safe in this time quarantine, Use these guys 👍🏽🍺
Just a bunch of dolls
Love not going to the liquor store right now; thank you! 💕
The app keeps crashing every time I try to make an order.
It doesn’t work.
The best app I’ve ever used
Enough said - this is the best app in the App Store.
Great Service in these times.
Nothing but good things to say about Runner. Fast, friendly and efficient. When you are trying your best to self isolate they make the booze run for you. Always on time and keep communication open if there is any delay (which is very rare).
