RunTogether Group Leader User Reviews

Top reviews

Miles and Smiles

Great app easy to use and great to use 😎

App

Its great

Great app

Really helpful to have for planning sessions and knowing who is scheduled

Promised app update hasn’t appeared!

App has no update and not loading runners. So having to decide if taking a group out with no ICE details! 🫣

Dreadful !

Can’t load on my iPad as not recognise IOS !

RT app

Very poor service currently, cannot access my group and no info available if an emergency.

Shockingly bad app use anything other than this!

We have used this app for some considerable time, and whilst it has never been great, lately it has been performing worse than usual to the point that is becoming unusable!
Often at run sessions those of us that have the run leaders app will consult with each other to determine precisely which members have booked on or cancelled because it doesn’t update properly or in a timely manner. When it goes through the process of updating, it takes forever I’m a Lohan just show the spinning update graphic indefinitely until it times out.
Infuriatingly bad is the polite term for this app
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Slow and clunky

I have scored the app poorly because of the amount of time it takes to refresh an update runners who have booked on or booked off. 99 times out of 100, the app egg timer spins for eternity. Sometimes you are lucky and it refreshes and other times it doesn’t update at all. As run leaders, we will frequently ask each other to check the app because we often can’t trust it.
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Useful but a pain

Good with it weeks but I AB’s others have had periods like now where it just won’t load. Totally infuriating then.

Poor performance

Very slow to load and doesn’t display up to date information. Needs to be refreshed and again takes ages. Not much use and needs an urgent rewrite

App not working

My app stopped working a month ago. Emailed support twice and no reply. App Store link to Support broken. Please help!

Needs a few updates to make it user friendly

Meets my need to collect emergency details of runners but not user friendly. Main bugbear is that although this is a mobile App it requires a desktop PC to amend almost any error. Runners also can’t see in their App who else is running which is a constant moan from them.

Slow

Taking so long to refresh

Just wish the new runner in app would work!

That’s enough - all in title

Works but could be much more usable.

We transitioned to using RunTogether as a community running group at end of COVID and appreciate what it gives us as Run Leaders. App works okay to check runners in to sessions but hard to set new sessions up. Runners often have trouble signing up too ( other app) but it is easy to add them in this app. Disappointing that I have to disable my VPN for this app to function.
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Slow and limited

Takes a long time to refresh the app to load current data and, other than cancelling runs, all other editing needs to be done on the website. So apart from signing people onto runs, the app if fairly useless

Continuing server failures

App failed around a fortnight ago. As instructed I updated from iOS15.2 to 15.3. Less than a week later and it’s perpetually ‘Unable to connect to server’.

No longer able to see any data.

This app has been flakey for a while but now I cannot see any data. So I cannot see if anyone has booked on nor can I then mark off attendees or see their emergency contact info. This needs to be sorted asap.

Disfunctional!

Logged in but not seeing any runner or session info. Other leaders in my club report similar glitches.
Very frustrating given the current climate and trying to minimise paper-based processes while being careful with runner registration.

Good but

Would like the same functionality as the website to cancel runners off etc