RxWare Patient Experience

RxWare Patient Experience

by HelpAround Inc

168 ratings
50 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • June 13, 2013
  • March 15, 2023
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About

This app helps patients and caregivers manage their treatment journey. It simplifies connections to support programs, provides condition information, and offers status updates on insurance and authorizations. Users can also access financial aid and communicate with healthcare professionals.

Easy enrollment into patient support programs
Information and resources on conditions and therapy
Status updates on insurance and authorizations
Access to financial support services
Chat with case managers or nurse educators
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What's New in RxWare Patient Experience

3.0.5

March 15, 2023

Bug fix, general improvement of the app

User reviews

Receipt upload broken

I cannot upload receipts which kind of defeats the entire point of the app since I need to upload them to redeem supplies. Instead I have to email them to the right person and then the app is basically useless. When I try to upload a receipt, after clicking submit it just spins like it’s trying forever.
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Very glitchy

Takes 10 entering my phone number before it actually lets me log in. When I am finally in the app, it rarely lets me upload a receipt.

No diabetes option

Unless you have kidney disease this app is worthless.

it’s okay but not perfect or even close

I mean it provides a service. Sometimes. My app though for example if I go back in the middle of a sentence to re-write a word it auto capitalizes every letter. Sometimes ten seconds after you post something the post is gone. But you don’t know if it’s there or not because there’s no way to check for your own posts. I personally don’t get notifications on my posts or messages so people think I don’t care which isn’t the case I just forget to log into the app every five minutes. Sometimes it won’t load. Sometimes it won’t even send messages. It’s just so annoying.
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Useless

Continually remove my posts asking for a donation claiming that I am trying to buy or sell something. I’ve done nothing of the sort yet I see nothing but posts asking for $$$$ left up. This place is a scam marketplace that doesn’t want honest users on the app. Deleted and no idea where I will access life saving items now.
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Developer apps

FAQ

What does the RxWare Patient Experience app do?

This app helps patients and caregivers navigate the complexities of starting and staying on therapy. It simplifies and optimizes the connections between patients, patient support programs, drug manufacturers, and other partners involved in the therapy journey.

What are the key features of the RxWare Patient Experience app?

Key features include easy enrollment into patient support programs, access to information and resources about your condition and therapy, status updates on insurance and authorizations, access to financial support services, and the ability to chat with a case manager or clinical nurse educator.

Is the RxWare Patient Experience app free to use?

Based on the provided information, the app is offered for free. There is no mention of subscription fees, in-app purchases, or advertisements.

Who is the target audience for this app?

The app is designed for patients and their caregivers who are looking to manage their medical therapy journey more effectively. It aims to simplify the process of accessing support programs and resources.

How can I get help if I have issues with the app?

If you encounter any issues or have questions, you can contact the support team via email at support@rxware.io or visit their website at https://rxware.io for more information and resources.