RYDE User Reviews

Customer Experience

Positive experience44.8% of reviews
Neutral6.9% of reviews
Negative experience48.3% of reviews

~ Based on 58 written reviews from the US App Store.

Is RYDE Safe?

Not enough ratings yet to assess RYDE.

Is RYDE Legit?

RYDE - Driver App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for RYDE is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Never forget

Last time when I drove for ryde my account gets suspended when riders rate me 1 star and I have to pay to activate my account back. Lots of cheapo riders.

Reboard process terrible

Reboard took very long, submit hitch got reject says PDVL expire, manually fixed then profile became unverified, took weeks to fix.
Move to PdVl, same issue again, just repeatedly having problems. System very unstable.
App seems to be acting weird as it starts to go online on its own n start pinging jobs.
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apps

fast

Can’t make apps properly

Revamped the app and removed the chat function completely. Stupid design

Incentives

It will already attract drivers to be more active towards bonuses

Location keeps turning on and off despite closing app.

Location turns on and off despite closing the app. Perhaps there is a bug. Iphone user here

tolong bro and sis, stop it with the fake pointless notifications

your notification are annoying. what’s worse, clicking on them just opens the app. it doesn’t actually show what tolong is needed.

Do not sign up for this platform

Rubbish apps fares keeps getting lower and lower. Incentives also not attractive.

Less Ryde Send

Too litte job for ryde send. Some days no job. Refunded deposit but $5 still eaten by ryde. Sad.

far from good

high platform fee of $1.14/ $1.36. how much are you left with after deducting the high platform fee for low fare $7 rides? for tada, it’s $0 platform fee for fares lower than $7 and $0.6/ $0.82. takes 5 days and a $1.09 fee to cash out is really bad. bills can’t wait to be paid. $0.5 fee and instant cash out for tada. inaccurate map with pickup points by the roadside. worse, misleading straight line distance to pickup is a fkg joke. seriously?
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Food order

Food order not specified. Needed to handle a large amount not able to prepare adequately

Pop out alert

The latest version does not have pop out alert like previous one. The previous version pop out too fast until cannot accept job

Poor road map direction & passenger booking

The road map is very confusing, always bring to wrong directions or longer roads. Also very few passengers logs.

Safest app for drivers

This is the safest app for PHV drivers. The job listing is very transparent for drivers’ selections. This app beats the major players hands down.

Company good but too many modify app which is unfair to other driver.

To many modify app allow them to have options like distance , fare price set, location they wish to go.

Compliments to Ryde

The Ryde app is easy to use.

ERP already paid

Thank you so much for the good service

Suspend driver account without any reason and collect unknown payment

Just because of customer cancel too many time and Ryde cancel driver account and bill invoice to driver

Some improvements

i am not doing ryde send , and i never did a deposit of $100 , but job keep popping out my screen .. can this be work out ? i know there is a exclude ryde send . but every time it needs to be press . even if i press exclude , when ryde send job comes in , it pops up . please advise .

no office address

no hotline