Pathetic
Can’t check out as guest even though there is an option, forcing you to sign up which will no doubt mean my data will be sold on. So I sign in, still can’t check out. Constant errors. Absolute BS. How hard does it need to be to place an order??
Nice idea but can’t order
Thought it would be highly lazy to order from the table, but why not, we’re on holiday.
Tried online version then the app.
Table numbers go to 69. We were at table 73. Hmmmmm
Tried online version then the app.
Table numbers go to 69. We were at table 73. Hmmmmm
Wasn’t very helpful
Sat at the table 70 unable to order because the table numbers in the app only go up to 69. (Central Newquay).
Drinks didn’t arrive and staff not aware of app
Drinks didn’t arrive and staff not aware of app. Bar staff have told me that they have worked here for 8 months and never heard of Harbour inn having an app.
Dysfunctional System
Order placed on app without issue. Waited 20 minutes for my beer to be brought to the table. When I went into the pub to ask where it was, the bar staff stated that the system does not work, and customers should just order at the bar. Which begs the question…why have an app ordering system…!?
Good but no choices
Good but there are no choices for decafe or special orders.
Ridiculous
Ridiculous waste of time finally got my order n after 20 mins and now another 20 mins to wait just for drinks !!!!!
Good
Good
Old Sucess
St Austell brewery get a grip
You’ve gone back 20yrs
You’ve gone back 20yrs
Get rid of app…
Just go back to being able to order at the bar….
Samual Jones ale house
App needed me to log onto Wi-Fi- wouldn’t accept my birth month !
App down loaded but credit card wouldn’t scan !!
It took 20 mins to get an order in but thank god only 2 mins to serve us
Humans 10 technology 0
App down loaded but credit card wouldn’t scan !!
It took 20 mins to get an order in but thank god only 2 mins to serve us
Humans 10 technology 0
Terrible!
Gone are the days when a man can finish a hard day’s work and stand at the bar and enjoy a pint of bitter. This way of ordering a beer is long winded and unnecessary. Bring back the 1970’s
Pat from Whipton
Pat from Whipton
Stuart
Stuart, what a guy. Great service, and would recommend coming here just based on his lovely customer service. Five star for Stuart
Not impressed, such a shame
No one inside the bar and still had to order using the app. just to much farting about just to get a drink. People walking away and not bothering...
Drying for a drink
Attended the bar and barmaid was very reluctant to serve me at the bar and insisted I use the app when it would have been much easier to serve me at the bar and quicker. Having downloaded the app and placing my order I the had a twenty minute wait for my drinks order when the barmaid could have done this whilst I was stood in front of her.
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Fort Inn
Stunning views great pint would recommend
Great service - app a bit of a pain
Annoying to have to download app to order to sit outside
Difficult
I reeelly strgled wiv dis
Ordering a pint
What’s wrong with ordering a pint at a bar a total waste of time
Awful UX. Not intuitive at all. Unrealistic wait time
Why?! 😤
