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Safe Travel

Safe Travel

by Ministry of Foreign Affairs, Republic of Indonesia

13 ratings
46 reviews
✈️ Travel
Free

Details

Released
February 6, 2018
Updated
September 24, 2026

Features

Developer

Ministry of Foreign Affairs, Republic of Indonesia
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About

This app provides essential information for Indonesian citizens traveling abroad, covering destination country details, local laws, health, and embassy services. It also offers emergency assistance and allows users to register their trips for timely alerts.

✓Destination country information
✓Local laws and customs
✓Embassy/Consulate services
✓Trip registration for alerts
✓Emergency assistance features
✓Passport replacement guidance
Show original description

What users say about Safe Travel

Reviews of Safe Travel are mostly negative: the Travel app is rated 3.4/5 from 13 App Store ratings. What users like most: useful for travelers, informative about countries. Top complaints: login issues, registration issues. Summarized from real user reviews.

Positive things

  • 👍Useful for travelers
  • 💡Informative about countries
  • 👍Good concept
  • 👍Informative about travel advisories
  • 👍Provides embassy contacts
  • 👍Elegant visual design
  • 👍Useful for learning
  • 👍Good interface
  • 👍Accurate information
  • 👍Innovative from Kemenlu

Negative things

  • 🐛Login issues
  • 🐛Registration issues
  • 🐛App not loading
  • 🐛Frequent lag
  • 🐛Information not updated
  • 🐛App crashes
  • 🐛Cannot uninstall
  • 🐛Foreign language
  • 🐛Cannot change language
  • 🐛Data incomplete notification
  • 🐛Profile update fails
  • 🐛Cannot input flight info
  • 🐛Passport data incorrect
  • 🐛Points not recorded
  • 🐛Country logs missing
  • 🐛Force close on input
  • 🐛Cannot save profile
  • 🐛Login failed after registration
  • 🐛Confirmation code unclear
  • 🐛Cannot use FB/Google login
  • 🐛User experience issues
  • 🐛Country visit points not added
  • 🐛Warning for Islamic countries
See all reviews

What's New in Safe Travel

2.3.12

September 24, 2026

Peningkatan layanan SARI untuk memberikan respons yang lebih baik dan relevan Notes : Harap aktifkan lokasi untuk mendapatkan informasi perwakilan terdekat

More

User reviews

Most RecentHighest RatedLowest Rated

Sulit untuk register

Aplikasi yang sangat berguna, hanya saja sukit sekali untuk coba register / sign-up. Semoga dapat dibenahi aplikasinya.
HHadinata193

Terlantar

Informasi tiap negaranya di update dong kakak!
DSDebby Sara

Informasi tidak terkini (tidak up-to-date)

Informasi tidak terkini (tidak up-to-date).
TIThe ImAd

Apakah servernya mati?

Gila, lag mulu, gak bisa loading. Ini server-nya mati atau gimana?
CLChikita Lee

BEWARE —BAIT & SWITCH

Can’t uninstall. It’s in a foreign language & no way to change language.
MMAHANGTIA
See 41 more reviews

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User experience

🐞

Reported Bugs

23 issues

Difficult to register/sign up

Bug

Country information not updated

Bug

App laggy, cannot load

Bug

Cannot uninstall

Bug

Foreign language, no way to change

Bug

App not updated since early 2020

Bug

App does not work after account creation

Bug

Cannot input flight information

Bug

Passport data incorrect error

Bug

App force closes when inputting travel details

Bug

Login fails with 'data incomplete' notification

Bug

Cannot log in

Bug

Cannot update profile, save button not working

Bug

Points lost since 2019

Bug

Country visit logs not recorded

Bug

Login fails repeatedly

Bug

Confirmation email code input unclear

Bug

Cannot register using FB or Google

Bug

Cannot log in after email confirmation

Bug

Profile shows no countries visited after long inactivity

Bug

Cannot register account, page not responding

Bug

Cannot register by Facebook or Google account

Bug

Cannot input confirmation code from email

Bug
✨

Requested Features

6 requests

Update country information

Feature

Add language selection (English)

Feature

Add 'Sign in with Apple'

Feature

Record past travel history

Feature

Allow user input on countries visited

Feature

Live chat with KBRI staff

Feature

FAQ

What does the Safe Travel app do?

The Safe Travel app provides Indonesian citizens traveling abroad with practical information about their destination country. This includes details on time differences, security conditions, local laws and customs, immigration requirements, health advisories, and services offered by Indonesian embassies and consulates.

What are the key features of Safe Travel?

Key features include access to destination country information, guidance on local laws and customs, details on health and immigration requirements, information on services at Indonesian embassies/consulates, and a dedicated emergency feature for immediate assistance. Users can also register their trips to receive timely alerts and notifications.

Is Safe Travel free to use?

Yes, the Safe Travel app is completely free to use. It was developed by the Ministry of Foreign Affairs of the Republic of Indonesia and does not have any in-app purchases or advertisements, ensuring a seamless experience for users.

Who is the Safe Travel app for?

This app is designed for Indonesian citizens (WNI) who are planning to travel, study, work, or conduct business abroad. It aims to provide them with the necessary information and support to ensure their safety and well-being while overseas.

What happens if I lose my passport abroad?

If you lose your passport while abroad, the Safe Travel app provides guidance and outlines the necessary procedures and requirements for obtaining a replacement document. You can follow the instructions within the app to navigate this process with the help of the local Indonesian embassy or consulate.