SafePass User Reviews

Customer Experience

Positive experience25.7% of reviews
Neutral5.7% of reviews
Negative experience68.6% of reviews

~ Based on 35 written reviews from the US App Store.

What users say

Is SafePass Safe?

SafePass: Accounts Manager appears safe based on user ratings. AppsHunter Safety Score for SafePass is 94/100.

This assessment is based on 1,507 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
2.5% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 1,507 App Store ratings for SafePass.

Is SafePass Legit?

SafePass: Accounts Manager is no longer available in the App Store. AppsHunter Legitimacy Score for SafePass is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

I need my backup code

I lost my backup code recently and I cannot get my backup code back and now I have no way to logging in to one of my very important accounts. I regret doing this.

Response from developer

Dear John02794, we are very sorry that you have encountered problems in using our products/services.I'm sorry to hear that, but you can't sync your account on another device without a backup. Let us know if you need help and we'll do our best to support you. support@zysoftapps.com

Update

Thanks for reaching out to me. I think 2fa is important and yet I was hoping for a way to get it without having to pay for it at $40/year on a limited number of websites. Paying $40/year to use 2fa on a single website (in my case, GoDaddy) creates too high of a barrier to entry and so I didn’t move forward with your service at this time.

OLD MESSAGE: It’s set up as a way to protect your GoDaddy account, but then they want $40 a year. I’m only using one website for 2fa and you don’t have a free option? No thanks. Please let me know when you’ve fixed this.
Show more

Response from developer

Hello, zcochran88! The fees we charge help us invest in the development and improvement of the app, providing you with a smooth and enjoyable user experience. We're always working on new features and enhancements, so stay tuned for exciting updates! Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@zysoftapps.com, we will deal with it as soon as possible.

Scam

Stay away this is not Microsoft Authenticator

Response from developer

Dear KKH578, our app complies with all requirements of Apple's official app store and complies with all relevant regulations and laws and regulations. We are a legitimate app. Please describe your problem in detail and contact us at support@zysoftapps.com, we will be happy to help you.

SCAM!!

DO NOT DOWNLOAD THIS IT IS A SCAM FORCES YOU TO BUY A YEAR SUBSCRIPTION. SEND EMAIL THROUGH THERE CONTACT AND BOUNCES BACK RIGHT AWAY SAYING EMAIL IS INVALID. APPLE NEEDS TO REMOVE THIS APP!!

Response from developer

Hi, Amberb07. Please check whether your network connection is normal, and make sure you have entered the correct contact information, you can contact us by email at support@zysoftapps.com. If you want to cancel a subscription, please find it in your Apple ID Settings -> Subscriptions and cancel before the 3 days expire. Otherwise, according to Apple's subscription rules, the fee will be charged automatically.

Mr

Walex

Response from developer

I'm Emma, your dedicated agent. If you need any assistance, please don't hesitate to contact us. support@zysoftapps.com

This app pop up when searching Microsoft Authenticator and mislead users to accidentally purchase it

Misleading users to purchase. Pop up when searching Microsoft Authenticator

Response from developer

Dear user, we appreciate your feedback. Our app complies with all requirements of Apple's official app store and complies with all relevant regulations and laws and regulations. We are a legitimate app. Please feel free to contact us. support@zysoftapps.com

Wrong app

I do not want this app or to pay for it. I was fooled into thinking it was the one I needed for school as the name and symbol were nearly the same. I want to stop the subscription and get my money back!

Response from developer

Hello, Aredsyyfhdhghbb! If you are using an iOS device, you can cancel the subscription on our app through the following steps: App Store -> Click your avatar -> Subscribe -> Click our app name -> Unsubscribe. Our email is: support@zysoftapps.com.

This is a scam!!!!!!!!!!

This a scam and apple will not reverse the charges!!!!!

Response from developer

Dear MichelleFrantom, please rest assured that our application is a formal application that has been officially reviewed by Apple and will not engage in any fraudulent activities. If you have any questions, please feel free to contact our customer support@zysoftapps.com.

Scam

I am trying to get my money back they charged me $40.79 this is a scam. This app doesn’t work at all.

Response from developer

Dear turoebxm fjf, If you need a refund, please contact us: support@zysoftapps.com . We will guide you through the refund steps.

New to app

I have not used app yet

Response from developer

Hi, Queen Prophetess, Our email is: support@zysoftapps.com.

DO NOT BUY THIS APP

This app is a scam. They charge you to do nothing. If you try to reach out to support, the email address is returned undeliverable.

Response from developer

Hello, LaVoAl! We guarantee that our app is legit and no fraudulent actions have been taken. Please check whether your network connection is normal, and make sure you have entered the correct contact information, please describe your problem in detail and contact us at support@zysoftapps.com, we will be happy to help you.

AVOID!

Dodgy imitation of Microsoft Authenticator app that charges you £40 to do what they do for free

Response from developer

Hi, ghggggggggrgdhrrcjfdhi, We understand that paying for an app can be a big decision. Your support enables us to keep the app running, enhance its features, and provide the best possible experience for all our users. If you have any questions, please feel free to contact our customer support: support@zysoftapps.com.

Don’t get this app!

What kind of app doesn’t have a free version?? Such a dumb app don’t download!

Response from developer

Dear user, we appreciate your feedback. The fees we charge help us maintain and improve the app, ensuring that it stays up-to-date and packed with useful features. We're dedicated to providing you with an exceptional user experience, and your contribution plays a vital role in achieving that. Thank you for your valuable comments and suggestions on our products and services.

It is a really SCAM!!!

Why put this on top? The app misled me to click and then you can not cancel the subscription! You can only cancel to renewal, but they already charge you year subscription, and no way to refun!!

Response from developer

Hi, Jeff4730,If you don't actively click to subscribe, we won't be able to charge you. If you are not satisfied with our product and need a refund, please contact us: support@zysoftapps.com

scam!

Fxxx

Response from developer

I'm Emma from Zysoft Apps. Can you describe in detail the issue you are experiencing and contact us at support@zysoftapps.com?

Unethical company

I consider this a scam and it shouldnt be allowed on the App Store (shame on you Apple).

Like so many other reviews points out: they make you subscribe to a 55$ yearly plan as soon as you open the app (by pressing « continue » to start using it).

If you’re lucky enough to locate the tiny « X » in the upper left corner and avoid being stuck with a subscription that you won’t be able to get rid off (again, shame to you Apple), you will notice that you can’t use ANY function without subscribing.

This is unethical on so many aspects. I’m furious.
Show more

Response from developer

Hi, TerraGaia, We are sorry for your bad experience with our app. Our application provides a variety of functions and services. In order to ensure that we can continue to provide high-quality products and services, we need to charge a certain fee. If you need any assistance, please don't hesitate to contact us. support@zysoftapps.com

SCAM!!!!

Do not download the APP, unless you want to be charged $55.99 immediately even you didn’t open the app and delete right away. There is no options for cancellation. Try to contact Apple support haven’t received any updates yet.

Response from developer

Dear vvvvv12345678003, sorry for the inconvenience caused to you, we have received your feedback and we will deal with it as soon as possible. If you want to cancel a subscription, please find it in your Apple ID Settings -> Subscriptions and cancel before the 3 days expire. Otherwise, according to Apple's subscription rules, the fee will be charged automatically.If you don't actively click to subscribe, we won't be able to charge you. If you are not satisfied with our product and need a refund, please contact us: support@zysoftapps.com

Cancel subscription

Nobody answers!!!! Refund

Response from developer

Hi, Az Hf, Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@zysoftapps.com, we will deal with it as soon as possible.

Very expensive

Very expensive

Response from developer

Dear user, we appreciate your feedback. Your payment helps us to invest in the continuous development and enhancement of the app, allowing us to bring new features, improvements, and a seamless user experience your way. We value your feedback and suggestions!

Thank you

Great

Response from developer

Thank you for liking our app and hope for continued support.