Previous “VIN Lookup Error” has been resolved
An earlier version of this app gave a “VIN Lookup Error” for a valid VIN. The current version resolved the problem.
VIN lookup
Won’t find any of my vehicle VINs. Says I need to call customer service. If this is the main feature of the app and it doesn’t work, the app is not worth it
Recall not listed
I had to go on the main site on the internet to still see a recall I gave that doesn’t have a fix yet.
VIN de loo
Web site recognizes my VIN, app does not. Copy-paste from clipboard for both.
Other apps have no issue with my VIN either, pasted.
Other apps have no issue with my VIN either, pasted.
Got “VIN Lookup Error” then deleted app
This rating falls under the “you had one job” category of failures. The app must relate a VIN to recalls for that VIN. If it can’t accept a valid VIN, it can’t do its job. So app deleted.
Not useful in current state
Why on earth do you have to pre-select the year and make/model of a car when you could simply provide the VIN number which alone is sufficient to identify the vehicle. This problem is made even worse by the fact that the supported list of vehicles doesn’t include many current popular vehicles. Immediate delete.
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Can’t add cars anymore
I bought two new cars and it won’t take the VINs. Says to call. Nope. Don’t have time. Delete.
Good App But Not Showing My Vehicle
I am using the app. When looking for my vehicle on list before adding it. Problem is it’s not even on the list of vehicles selection. App needs all current vehicles made. My vehicle is 2001 Ford Explorer Sport 4.0 SOHC V6
Can’t view recalls
The app tells you if your vehicle has open recalls, but even through each recall has an arrow indicating you can tap for more details, tapping it does nothing.
SaferCar Issue
I don’t like that you have to keep the app open and running in the background. Fix that for 5 star rating.
Won’t accept my vehicle
The app won’t accept my vehicle - a 2015 Ford F150 - one of the most common vehicles on the road. Unbelievable!
Nice when it works
This app has so much potential, but as usual with any app for a government agency, they’ve completely fumbled any opportunity to make this work.
I manage a fleet of almost 200 vehicles. About half of them are light duty vehicles. This app WAS very useful at keeping track of recalls for those vehicles when they came up. It would be very difficult otherwise to keep track of that otherwise.
With recent updates, they have limited how many vehicles you can track to 10, so I can’t add any new vehicles. Please remove the limit like it was before.
Also the app is very slow to respond when you’re trying to read details of an active recall. One more thing that’s annoying is that they require you leave the app open at all times so you can be notified of any new recalls.
I manage a fleet of almost 200 vehicles. About half of them are light duty vehicles. This app WAS very useful at keeping track of recalls for those vehicles when they came up. It would be very difficult otherwise to keep track of that otherwise.
With recent updates, they have limited how many vehicles you can track to 10, so I can’t add any new vehicles. Please remove the limit like it was before.
Also the app is very slow to respond when you’re trying to read details of an active recall. One more thing that’s annoying is that they require you leave the app open at all times so you can be notified of any new recalls.
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Unreliable
My car showed a recall on Kelly blue book when I was just looking up car possible value and entered vin although the recall was 2008 and my car is a 2007 it still came up stating I had a recall for the electrical system having to do with airbags issue so since the sensor has been blinking on dash for over 5yrs I am gonna call dealer to inquire if I in fact need to bring it in
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Not very useful.
This app provides very general information. Not specific to vin or serial numbers of specific item. In my case vehicle.
Can’t add vehicle
I try to add my two vehicles and I get a message that vehicle can’t be found.
Total waste of my time.
Total waste of my time.
No VIN search
Put year and model then a BUNCH of varies models show up and I have NO IDEA which so pick one and HOPE your right THEN it lets you put a VIN in ! Ridiculous
Very limited car models
I searched for 2016 Tesla model S, came up with only Modelx and one obscure mod s
Needs Work
I would really like to be able to search for any vehicles recalls. Not just for the ones I own.
Maybe you can in the app, but I couldn’t find it.
Maybe you can in the app, but I couldn’t find it.
VIN not recognized
Using this for my RV and major power train components and it works well. It will not accept my Royal Wnfield Himalayan motorcycle VIN number though. VIN is not recognized to add it.
ME3FSM240NKxxxxxx
ME3FSM240NKxxxxxx
Conclusion: Little Informational Value but HUGE Privacy and Security Risks
Steer Clear, Big Brother will be watching you. It’s mostly a junk app that provides little real informational value or functionality (except to allow a government agency and its third-party developers to monitor you, as well as collect, disseminate to other U.S. government and other agencies, and likely ultimately sell data about you because it forces users to keep the app ALWAYS OPEN if users want recall notifications; which notifications about recalls is the only value proposition it offers but can be easily gotten elsewhere from a non of sources).
The software developer has responded w/ boilerplate statements to numerous other user complaints about the privacy and security vulnerabilities of having to keep the Federal government’s NHTSA app always open+active but, it’s abundantly clear that the developer is being disingenuous and/or doesn’t know the difference between having the app persistently open+active and actually refreshing in the background without having to keep the app open+active all the time (as many/most other apps do already).
Keeping the app always open are huge security and privacy red flags. 🚩 🚩
Other issues I found in just a few minutes of use:
Users cannot track more than one vehicle or item simultaneously on the app — adding vehicles or devices doesn’t exist or is so well hidden that might as well not exist.
The ’Home’ icon doesn’t direct users to the app’s home page; it only displays any open recalls on the vehicle/devices users ave input.
Anyone having more than one vehicle or a vehicle and a car seat, for example, and wants to track and get notified of recalls are just out of luck. So, navigation and ease is garbage.
The app is mostly repurposed “resources” i.e., general information from the NHTSA.gov website. In that case, there’s no need for an app; just go to the NHTSA website.
This low value-added app (which almost certainly cost taxpayers tens of millions to develop, implement, and maintain) is just a bullet point on some bureaucrat’s and/or political appointee’s résumé so they can boast about their “accomplishment” and “contributions,” as well as how they directed the creation of an app and how ‘tech forward’ and savvy they are.
The software developer has responded w/ boilerplate statements to numerous other user complaints about the privacy and security vulnerabilities of having to keep the Federal government’s NHTSA app always open+active but, it’s abundantly clear that the developer is being disingenuous and/or doesn’t know the difference between having the app persistently open+active and actually refreshing in the background without having to keep the app open+active all the time (as many/most other apps do already).
Keeping the app always open are huge security and privacy red flags. 🚩 🚩
Other issues I found in just a few minutes of use:
Users cannot track more than one vehicle or item simultaneously on the app — adding vehicles or devices doesn’t exist or is so well hidden that might as well not exist.
The ’Home’ icon doesn’t direct users to the app’s home page; it only displays any open recalls on the vehicle/devices users ave input.
Anyone having more than one vehicle or a vehicle and a car seat, for example, and wants to track and get notified of recalls are just out of luck. So, navigation and ease is garbage.
The app is mostly repurposed “resources” i.e., general information from the NHTSA.gov website. In that case, there’s no need for an app; just go to the NHTSA website.
This low value-added app (which almost certainly cost taxpayers tens of millions to develop, implement, and maintain) is just a bullet point on some bureaucrat’s and/or political appointee’s résumé so they can boast about their “accomplishment” and “contributions,” as well as how they directed the creation of an app and how ‘tech forward’ and savvy they are.
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