Can't get in
It says new device enter your activation code been stuck there for weeks
Activation
I’ve tried numerous times to activate this app , it asks for my six digit passcode and it says this device not found or invalid code , now how am I supposed to activate the app if it won’t take my passcode ? UNBELIEVABLE ! REALLY ?!!!
No login
Needs a device passcode but does not provide info on how to get such a code.
Unable to log in
This app is difficult does not let me log on
M
Won’t let me sign in
Requires unknown passcode
This app doesn't work. It requires an unknown passcode the call center refuses to help with, claiming they have no idea what I'm talking about. They refuse to offer support.
does not work
Installed app on iPhone 14 running IOS 18.1. when I launch the app it wants a device code. the device code I use to unlock my iPhone does not work. Second call to SafeRide the rep didn’t even know that had an app.
Can't sign up
How to register?
Question
I just downloaded this app and it asks for the passcode of my phone, do you expect people to give you that?
Ridders
I was told that this app was only for the driver not ridders , Safe Ride you should make it to where your riders can use it to see where there driver is.
Doesn’t let me login
It says I need an 6 digit code I have called emailed them even sent messages on the portal yet nothing no answer
App dies several times daily
App sticks after entering 4 dit code to log in. Only way to work it is to delete and reinstall…over and over every day
Won't let me sign in. Doesn't recognize devices
I have tried to contact the developer, but the link here doesn't work and the one on the site doesn't either.
PLEASE my devices have 4 digit codes not 6, they are all IOS devices. I can't log in at all, PLEASE
I've sent direct emails about the problem and no one has contacted me.
It is crucial I be able to schedule rides for urgent medical appointments. Lines to schedule with Superior only 5 days a week 8am to 6pm.
PLEASE my devices have 4 digit codes not 6, they are all IOS devices. I can't log in at all, PLEASE
I've sent direct emails about the problem and no one has contacted me.
It is crucial I be able to schedule rides for urgent medical appointments. Lines to schedule with Superior only 5 days a week 8am to 6pm.
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New version is terrible!
New forced updated look is horrible! Not able to view day before, not able to click on address/ trip without beginning ride( im inbound now) and getting into area of next ride. Makes planning out day/rides extremely difficult. Want old version back, it was way more user friendly and allowed more freedom for drivers to manage their time better! Absolutely hate this version.
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GPS always on an invasion of privacy
Requiring drivers to always have location on, even when not working is a profound privacy issue and unnecessary.
Response from developer
This issue has been addressed in the update and the tracking stops as soon as you log out.
