Madhu
Suma
Response from developer
Thank you for leaving a review.
Unable to Access Account After Update – PIN Not Recognized
I have been using the Safety app for a while and was quite satisfied. However, after the recent update, the app no longer accepts my PIN (password), showing it as incorrect. I have tried hundreds of times with all possible PIN variations I have used over the past years, but nothing has worked.
This is very frustrating, and I am unable to access my account or important information. I kindly request the developers to look into this issue urgently. Please remove or reset the current PIN, so that I can either create a new one or log in with my existing details.
I am willing to share any necessary information with the development team to resolve this issue quickly.
This is very frustrating, and I am unable to access my account or important information. I kindly request the developers to look into this issue urgently. Please remove or reset the current PIN, so that I can either create a new one or log in with my existing details.
I am willing to share any necessary information with the development team to resolve this issue quickly.
Show more
Response from developer
Please update the app. Turn off the app, then turn it back on. Enter the PIN you set. If it still doesn't work, please contact us via email. Thank you.
