Safety tips User Reviews

Top reviews

Still Useless After a Few Years

I have had this app for a few years now. It is still not user friendly. Instructions are poorly written and worded..

If this app is for use by foreigners, then this app must be easier to use and the instructions be clearly understandable.

The paragraph below, copied from the app, does not make any sense. Someone needs to read-translate into English.

“Please make sure that the device which has not been changed a prediction point for more than 1 month from final change date of setting will not be able to receive notifications. If you turn automatic setting of a point on, you can receive notifications even in the case that it has been more than 1 month since you set a prediction point.”
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Crashes

App won’t let me add my location (it has access to location services)

Can’t add 2nd location

App crashes when adding a 2nd location.

Not Informative

This app is terrible. Think about how crucial it is to get a timely message about an earthquake, tsunami or eruption. This app is 遅い X10! So, right now there has been several earthquakes; my notifications are on, my phone has signal and this app is not informing me of anything. NHK is pinging me and letting me know what is happening. I will be deleting this app and using NHK from now on. In the past 20 minutes there have been 6 quakes and this app has said nothing. You should be ashamed!
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Not very helpful

I’m from Germany and you can’t select German as a language in the app

Doesn’t take work properly

I’m traveling in Japan and installed this app to be warned of earthquakes. However, I got an alert via the mobile provider, but this app didn’t notify me at all. Also, I’ve set the location to automatic, but it keeps my initial location and I can’t change it at all.

Response from developer

Thank you for using the app. We apologize for any inconvenience. To set your location using your current location, you must enable location services (GPS). Please check your settings to make sure location services are "always allowed." Thank you.

Don’t bother downloading - Unusable

I downloaded this app on the recommendation of the JR Pass website. Couldn’t even set up my locations and preferences without it crashing and closing repeatedly. Doesn’t even save the info I had managed to add. I have no idea why “developers” would leave this app published. Pretty embarrassing.

자꾸 강제종료됨

5개 지점을 추가할 수 있다고 되어 있는데 추가하려고 선택하고 나면 강제종료됨. 또한 앱 실행 시 사용언어와 국가를 계속 새로 입력해야해서 불편함

Response from developer

앱을 이용해 주셔서 감사합니다.불편을 끼쳐드려 죄송합니다. 조사를 위해 어떤 작업으로 인해 충돌이 발생했는지 자세히 알려주시면 감사하겠습니다. 문의 양식을 보려면 여기를 클릭하세요. https://www.rcsc.co.jp/app-contact 계속해서 개선해 나가겠습니다. 감사합니다. Thank you for using the app.We apologize for the inconvenience. For investigation purposes, if you don't mind, I would appreciate it if you could tell me the details of what operation caused the crash.Click here for the contact form. https://www.rcsc.co.jp/app-contact We will continue to make improvements. Thank you.

박가네 유튜브 보고 설치합니다

리뷰가 세 개라서 짭인가 했는데 아이콘이 같아서 설치해봐요

南海トラフ地震臨時情報について

南海トラフ地震臨時情報で「巨大地震注意」が出ていますが、“No warning has been issued”のままで、なんの情報もありません。確かに今避難しろという警報ではないのはわかりますが、これでは外国の方に勧められません。

Response from developer

Safety tipsをご利用いただきありがとうございます。 南海トラフ地震臨時情報につきまして、貴重なご意見をお寄せいただき誠にありがとうございます。 アプリ内でのこの情報の取り扱いについて、只今検討を進めております。 外国の方の安心につながる情報発信を行えるよう、今後も改善を続けてまいりますので、Safety tipsをよろしくお願いいたします。

評価がもっと高くてよいと思うのに

来日間もない外国人に初級日本語教室で、このアプリのインストールをお薦めしています。リンクのページもとても便利に思います。日本人の私にも役に立つと思いますのに、評価が低いのが不思議でなりません。

評価された時期が早過ぎたのでしょうか。
大震災が現実に起きた場合のこのアプリの挙動を検証はできていませんが、平時の今(2024 春)は、とても良いと感じています。

Response from developer

Safety tipsをご利用いただきありがとうございます。 (来日間もない外国の方にもご紹介いただいているとのこと、ありがとうございます。) ★5の評価たいへん励みになりました! 今後も改善を続けてまいりますので、Safety tipsをよろしくお願いいたします。

Can’t add 2nd location

App crashes when I try to add a second location for alerts

알람안옴ㅋㅋㅋ

지진나고서 아무런 알람도 알림음도 안옴
뭐하러 만든거임?

Good! Very good~!

It works well.

日本語を読まないと他の言語を選べない

「英語」という感じが「English」のことだと理解している人だけが、英語モードに切り替えることができる。その他の言語を選ぶときも同じ。そんなばかな。

Response from developer

Safety tipsをご利用いただきありがとうございます。 本アプリをインストールしていただいた際の最初の言語設定画面では、スマートフォン本体に設定されている言語で表示がされる仕様になっております。 そのため本体の言語設定が英語の方には、Safety tips内で表示する言語を選択する際、言語の一覧が英語で表示されます。(例:Japanese、English、Korean…) またアプリの設定画面から改めて言語を変更する場合、言語一覧が最初に選択した言語にて表示されることについては、今後の開発内で検討させていただきます。 ご意見いただきましてありがとうございます。 今後ともSafety tipsをよろしくお願いいたします。

Now working great!

All the negative reviews seem to be years old. The app works great and allows you to manually or automatically set your location (remember to update if you’re traveling). Relevant alerts in English are incredibly helpful.

App crashed when adding second location

This app is still crashing when you attempt to add a second location for earthquake warnings. Disappointing.

Improved

Seems like the app has improved now. Although choosing location by tourist place still crashes the app. You need to use other option. Otherwise, a solid app to have

Fairy non-disruptive

Fairly non-disruptive, and helped when we had bad weather. However, this doesn’t really help at all with earthquakes (except maybe finding a shelter post-earthquake?).

Also, please make the evacuation updates stop. It’s been 24 hours, and it keeps going off for cancelled evacuations.

Response from developer

Thank you for your feedback on Safety tips. Evacuation information is designed so that you can check the information for a certain period of time even if it is canceled. Regarding the period, we will share your opinions with the development team and consider them in future development. We look forward to your continued support of Safety tips.

Erro

O aplicativo está enviando notificação de evacuação porém quando clica no popup ele diz que não existem notificações de evacuação. Chegou uma notificação agora pelo app do governo e em seguida no app de vocês, mas quando eu clico diz que não tem alertas de evacuação.

Response from developer

Obrigado por usar dicas de segurança. Pedimos desculpas pelo transtorno que, ao abrir a notificação de informações de evacuação, será exibido que não há nenhuma informação. Se o problema persistir, você pode tentar reinstalar o aplicativo e redefinir as configurações? Se o problema não melhorar, agradeceríamos se você pudesse nos contatar usando o formulário de consulta (http://www.rcsc.co.jp/app-1) para investigação. Obrigada.