Sage Self Service User Reviews

Top reviews

Does not work.

I can’t even sign in. I scanned the QR code, it takes forever and then says it failed.

Buggy

App currently freezes every time upon launch and exits. Overall the app is experiencing is terrible.

Useless app

Doesn’t even deserve any star rating. 1 star is really being nice
Not usable. Cannot open and download payslips or log any leave remotely. Sometimes you cannot even use it at the work desktop

App does not open anymore

The app used to work, but recently it just does not open anymore.

Does not work

This app does not want to open at all.

Can’t open App

This app can’t open at all. I can’t even view the payslips.

App is useless does not open after download

Not opening after download

Unusable app

The app is no longer opening anymore and i m on ios

App is stone cold dead

This app is totally dead. Does anyone from Sage test before release?
I have deleted and reinstalled to no avail.
Does make me question us trusting our payroll to these folk.

The worst

This app doesn’t do anything. I cannot view my payslip or book leave. What a waste

Payslip

Unable to view/open/save payslip

Failure of an app

I honestly cannot believe this is even considered to be an “app”. I have had screensavers with more functionality. I would love to speak to the lead developer on this and their honest opinion on this app, I cannot imagine there being any pride behind being involved in this app.

Fix it

It can't open on my iphone. I am tired now of visiting the HR offices I felt like am an idiot.

Useless

Useless App. I highly DO NOT RECOMMEND!

Can’t download payslip

Can’t download payslip from app. This is truly frustrating.

Can no longer view payslips

Since April 2025, payslips no longer open. I’ve tried Adobe acrobat, chrome, gmail as well as trying to send the payslip as a WhatsApp doc but all methods fail to open the payslip.

Please assist and attend urgently

Sage & Acrobat

As an IOS user I’ve been struggling to view my payslips for the past 3 months and nothing has been done to fix this issue…. Why

Can’t open pay slips and leave booking doesn’t go through

App is pretty much useless. I can’t get the pay slips to open and if I book leave on the app it never goes through for approval, I always have to log the leave from the sage portal at work.
There is no purpose for this app

iOS18 support

Please update your app for iOS 18 support …. Now I can’t open my payslips cause I cant save them to the phone

Useless app for me

The app is not functioning well, I can’t open my payslips even after downloading pdf readers and Microsoft office, I’m using iPhone 11