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Sage Sole Trader User Reviews

Sage Sole Trader - MTD Ready
Sage Sole Trader - MTD Ready
Sage Global Services Ltd
💼 Business
💰 Finance

Customer Experience

Positive experience34.8% of reviews
Neutral8.7% of reviews
Negative experience56.5% of reviews

~ Based on 23 written reviews from the US App Store.

Is Sage Sole Trader Safe?

Sage Sole Trader - MTD Ready appears safe based on user ratings. AppsHunter Safety Score for Sage Sole Trader is 93/100.

This assessment is based on 326 user ratings, with an App Store average of 4.7/5.

Is Sage Sole Trader Legit?

Sage Sole Trader - MTD Ready appears to be a legitimate app. AppsHunter Legitimacy Score for Sage Sole Trader is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

This app is now useless!

I’ve been paying £7 a month to use this app, and I’ve gone to re-authorise my bank account and it takes me to a page that doesn’t show any link to re-authorise my bank account, therefore making it impossible to complete the quarterly tax return. Made £28 payment over 4 month to leave me late in sending the quarterly return! Rubbish
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Danjlodge_11Danjlodge_11

Not good enough

Can’t add certain bank accounts and has no ability to add manual receipts for the likes of cash payments at petrol stations. Not enjoying the experience so far and fully expect it to create me hmrc issues rather than solve then
Irritated97Irritated97

Great

Very simple and effective
Emilyjoy1234Emilyjoy1234

MTD

Easy to follow and efficient way to get into MTD. 👍🏼
JB PhillippJB Phillipp

App hasn’t worked since 7th April

This app (Sole Trader for MTD) was working well until the requirement after 90 days to reauthorise connection to my business banking account. When selecting reauthorise account link, it takes me to a page with no links or ability to reauthorise. The app is now useless and not tracking my finances.
JHCLFanJHCLFan

Very good, but …

I really like this app. I haven’t submitted anything yet so can’t comment on that, but updates to make things easier would be very welcome. For example, I have recurring costs, why can I not set up monthly recurring payments, or at the very least duplicate a previous transaction that I could edit and add with few changes (maybe just the date).

Unfortunately the feedback link doesn’t work for me to make suggestions

This app has the potential to be a great app
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RustyMuppetRustyMuppet

No bank Connection

Can’t connect my bank to the app
Keenos21Keenos21

Response from developer

We’re sorry to hear you’ve been unable to connect your bank. This is not the experience we want to deliver. Please contact us at mobile.accounting@sage.com so we can look into the issue and help.

Sole Trader

First Class
enden rockenden rock

Response from developer

Thank you for the 5-star review. We really appreciate your support.

It’s ok

Started off alright, but can’t seem to find where I can register my CIS to invoices. And can’t find anything helpful online
Brutus the meerkatBrutus the meerkat

Response from developer

Thank you for your feedback. We’re currently working on bringing CIS support to the app, and it will be available soon. We appreciate your patience. If you need any help in the meantime, please contact us at mobile.accounting@sage.com.

Flaky

I’m afraid I like that very much, but I’m not sure I’d use it on a long-term basis because I’ve every single time I go back to it I have to login again. Where is the Face ID?
Follifoot_raiderFollifoot_raider

Response from developer

Sorry to hear this. You should not need to log in every time you return to the app, as sessions should usually remain active unless you have been inactive for a longer period. Please contact us at mobile.accounting@sage.com so we can understand what’s happening and help you.

Subcontractor

This app doesn’t deduct the 20% that I’ve been deducted so nothing tallies up
Frazzled enough without thisFrazzled enough without this

Response from developer

Thank you for your feedback. We’re currently working on bringing subcontractor CIS support to the app, including the 20% deduction, and it will be available soon. We appreciate your patience, and if you need any help in the meantime, please contact us at mobile.accounting@sage.com.

Linking accounts

I am really enjoying the app the only issue is linking accounts followed the instructions about 5 times still no account linked and can’t find how to contact sage to speak to them otherwise excellent
dkscoudkscou

Response from developer

Thanks for your kind words, and we’re really sorry for the trouble linking your bank account. The issue has now been identified and resolved, so please try again. If you’re still having any issues, please contact us at mobile.accounting@sage.com and we’ll be happy to help. Sorry again for the inconvenience.

No bank connection

I’ve been trying to connect my bank for 3 days now and not connecting . Goes all the way through system then won’t connect
Worked out that just needed to try on lap top web site and connected straight away so all ok now
travelling sparkstravelling sparks

Response from developer

Thanks for updating your feedback, and sorry again for the trouble on mobile. We appreciate you raising this. The issue has now been identified and resolved, and we’re glad you were able to get connected.

Invoicing on the go

Quick and easy to create invoices on the go, especially using the voice note functionality is especially quick n easy to create and send when out on the road.
SinganufcSinganufc

Response from developer

Thanks for the 5-star review. Great to hear our Voice to Invoice feature is helping when you’re on the move. If there’s anything we can do to improve things, email us at mobile.accounting@sage.com. Thanks again.

Has made my life easier

As a new sole trader I had been keeping all my records in a spreadsheet and it was a lot of work. Sage Individual has made things so much easier for me!
KnittingmamaKnittingmama

Response from developer

Thank you! It’s wonderful to hear Sage Individual has made your life easier and simplified your record-keeping. We really appreciate your feedback and we’re glad to support you on your journey as a sole trader.

What the heck?

Really not sure what the value of this app is. Simply does not work. No wonder it’s free. Don’t bother.
Barber boyishBarber boyish

Response from developer

Sorry you’ve had trouble with the app, and thanks for flagging it. We’d like to investigate and help get this resolved. Please email us at mobile.accounting@sage.com with the steps you took leading up to the issue and where it failed. If you can include a screenshot, that will help us investigate faster.

iPhone

It won’t show any transactions on my phone?
GwenfroGwenfro

Response from developer

Hi there, we’re truly sorry you’re facing this issue. We understand how important this is and want to make it right immediately. To help us understand the issue and diagnose it accurately, please email us from your registered email to mobile.accounting@sage.com. We’ve marked this as a priority and will get back to you as soon as we receive your email. Thanks for your patience while we investigate and resolve this.

Doesn’t work

Downloaded as thought it would be easier than using the web but after the first day it just crashes and
blazefieldingblazefielding

Response from developer

Sorry for the delay and for the crashes. We’ve made stability improvements since your review, please update to the latest version. If issues persist, email us at mobile.accounting@sage.com with your device model, OS. We’ll investigate and get this sorted.

Crashes!

As the rest ave said it crashes after signing up over 12months later….come on sort it out! 1 star as I can’t put none!
DrooperaDroopera

Response from developer

Sorry for the frustration—and for the delay. We’ve shipped stability updates since your review. Please update to the latest version. If anything persists, email mobile.accounting@sage.com with your device, OS and a brief note on where it crashes—we’ll prioritise a fix.

App won’t open

App won’t work, anytime I try to open it it just crashes. Even after deleting and reinstalling
P.shibbP.shibb

Response from developer

Sorry for the trouble and for the delay. We’ve shipped stability fixes since your review—please update to the latest version. If it still won’t open after reinstalling, email us at mobile.accounting@sage.com with your device model, OS and when the crash occurs. We’ll investigate immediately.