Still Flaky...
I purchased the SailTimer wind instrument and have so far been very disappointed. After a long wait, my wind sensor arrived heavily scratched and with a battery that will only reach half a charge. The SailTimer API app eventually connected to the device but drops off frequently. Tech support is only through email and my technical questions emails have gone unanswered. Return policy is essentially a joke. Lots of promise on the design side but the company appears to lack the organization to make all the parts and pieces actually work.
2020 Update. I tried using the SailTimer system for two sailing seasons in Maine. The app was generally pretty good, nothing cutting edge, but functional. The system hardware, the wireless wind sensor, was abysmal and customer service was even worse. The standard company response is to deny any fault and blame the customer for everything. If I had taken the time for more research I would have found my bad experiences were not unique. I would avoid this company like the plague.
2020 Update. I tried using the SailTimer system for two sailing seasons in Maine. The app was generally pretty good, nothing cutting edge, but functional. The system hardware, the wireless wind sensor, was abysmal and customer service was even worse. The standard company response is to deny any fault and blame the customer for everything. If I had taken the time for more research I would have found my bad experiences were not unique. I would avoid this company like the plague.
Show more
Response from developer
We stand behind our products, and have also had dialogue with you via your posts in other places. Contacting our developers and expert sailors at Technical Support is the best way to get help. (As later determined, your email form was never sent in, but we do provide prompt 24/7 support to sailors worldwide.) Although you did not update your original comment above, we trust that things are better now now, and appreciate this explanation you sent in on August 7 2019: “The wind instrument is atop my mast and being used. Your software is good and when the instrument is connected the overall system is very useful.”
Unusable
Cannot login after registering on an iPad or iPhone 7 iOS 10.2. Is completely unusable without login.
Registration function broken
The registration function of the API app appears to be fatally flawed. After agreeing to the terms and conditions a pop up asks to "pick a color". There is no place to specify a color or select from a drop down list. You are just returned to the registration field entry page which puts the user in and endless loop. This renders the app useless. Using an iPhone 7 Plus and iOS 10.2
Show more
Some issues using iOS 9
I've got an iPhone 5S iOS 9. The api screen for log-in doesn't quite fit. When logged in, and the WindInstrument found and identified, you can just barely see the top of the signal strength bars but the clickable area of the instrument button is hidden so you can't select it.
Works fine with my iPad Air 2.
Hope you will check this issue out.
Simeon
Works fine with my iPad Air 2.
Hope you will check this issue out.
Simeon
Show more
