Salesforce Spiff User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral0.0% of reviews
Negative experience75.0% of reviews

~ Based on 36 written reviews from the US App Store.

Is Salesforce Spiff Safe?

Salesforce Spiff has mixed safety signals based on user ratings. AppsHunter Safety Score for Salesforce Spiff is 53/100.

This assessment is based on 40 user ratings, with an App Store average of 2.2/5.

Safety Analysis

27.5% of ratings point to a safe experience
2.5% of ratings suggest some concerns
70.0% of ratings point to a risky experience

~ Based on 40 App Store ratings for Salesforce Spiff.

Is Salesforce Spiff Legit?

Salesforce Spiff appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Salesforce Spiff is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No response at login.

This app worked for a few months and has not been able to log in for over a year now. It’s disappointing since it was supposed to support my sales in the field when I’m traveling through four states meeting and acquiring sales with customers. I’ve tried every option I see to reset login with zero success. I’d rate it less than one star if possible.
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Can’t even log in

I put my email in and click single sign on and nothing happens….

Awful App

The app just doesn’t work. Point blank. It is absurd that the web version is awesome and then they have this as their app offering.

Unusable - cannot log in

Click “log in with SSO,” it does nothing, can’t even log in. Legitimate garbage

Terrible

Doesn’t even work

Horrible

Bug ridden. Doesn’t even load.

Horrible app

I expected a professional and efficient experience with Spiff, but unfortunately, both their support and platform fell far short of expectations. The customer service team is unresponsive and lacks accountability — inquiries often go unanswered for extended periods, and when responses do arrive, they are generic and unhelpful.

The application itself is equally disappointing. It suffers from performance issues, inconsistent functionality, and a confusing user interface that undermines productivity rather than enhancing it. For a platform that positions itself as a solution for efficiency and transparency, the overall experience is frustrating and unreliable.

It’s unfortunate to see a product with potential be let down by poor execution and inadequate support. Spiff should seriously invest in improving both its technology and customer care if it hopes to regain user confidence.
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Stay away

Mobile app hasn’t worked in at least 6 months. It forces you to change your password and then the newly reset password will not work in the app or on a desktop version, stay away.

Horrible

This app doesn't work on my phone at all. Doesn't let me choose the location, asking me to change my password to log in, then says i can't log in. When i used to be able to use it, it was worthless. The website is okay the app is total garbage. I guess you have to have a nice new phone to be able to use it.
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App needs a lot of work

Won’t even allow me to login with my password that was just changed from my desktop.

Horrible

It never loads properly

LOVE the visibility

Great mobile app to view my commissions while I’m on the go

Transparent commissions

I love this app! My commissions are up to date and I can get all the visibility while I’m on the road.

Trash

This app doesn’t even work. Can’t even get to a login screen.

The app literally won’t load

Even after signing in it terminally loads an S. If you can’t get your app to do the basic stuff, load up, log in, load, just shows how little effort was put in.

Trash

Awful awful awful app. Constant error codes, freezes, crashes. Cant believe my company uses such a low grade app.

Wow

It is so great to be able to see my commissions in real time. I have been waiting my whole sales career for this.

Commission details

It won’t show me my commission details when I click on the earnings

Terrible interface

The data in the “periods” tab has been redesigned in a way that makes nearly impossible to scroll the available pay periods. Additionally, the commissions paid out and each. I set an a font that is so small that it’s nearly impossible to scan the various periods and see what the amount paid at work without actually tapping into them.

As an app, quite literally, the primary job here is to display what the monthly commission will be, analysis, and further breakdown is by far a secondary concern. I appreciate that the app exists, but it appears that the people that design it are not commissioned otherwise, they would architect it with an emphasis on displaying the data differently.
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The new update is horrible

I am so confused. The app was perfectly fine before this most recent update. I have not a clue how to get details on my commission or how to look at previous weeks.