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Saludsa

Saludsa

by Saludsa Sistema de Medicina Prepagada del Ecuador S.A

654 ratings
75 reviews
💪 Health & Fitness
🔍 Reference
Free

Details

  • Released
  • Updated
  • October 30, 2017
  • July 3, 2026

Features

Developer

Saludsa Sistema de Medicina Prepagada del Ecuador S.A
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Saludsa screenshot #7 for iPhone
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Reviews summary↘︎
⭐75
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🔄6+ apps
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❓5 answered
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📦~ in 2 weeks
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About

Access and manage your health benefits easily and quickly. This app provides a symptom checker, doctor chat, appointment scheduling, virtual office, and online payments. It's your ally in family protection, offering 24/7 access to medical guidance, ODAS generation, pharmacy, lab, and imaging services.

✓Symptom evaluator
✓Chat with a doctor
✓Appointment scheduling
✓ODAS generation
✓Virtual office
✓Online payments
✓Virtual card for discounts
Show original description

What users say

Summarized from real user reviews of Saludsa. Based on 654 reviews and a 4.6/5 average, it highlights the 5 positives and 11 negatives reviewers mention most about this Reference app.

Positive things

  • 👍Easy to manage plan benefits
  • 👍All in one place
  • 👍Works perfectly
  • 👍Fast and effective service
  • 👍Very useful

Negative things

  • 🐛Slow loading times
  • 🐛App crashes frequently
  • 🐛Login issues
  • 🐛Difficult to navigate
  • 🐛Poor customer service
  • 🐛Unclear refund process
  • 🐛Overloads phone memory
  • 🐛Inconsistent chat functionality
  • 🐛Incorrect patient information in reports
  • 🐛Delays in responses
  • 🐛Machine-based customer service
See all reviews

What's New in Saludsa

3.0.345

July 3, 2026

Todo lo que necesitas de tu plan Saludsa, en un solo toque. ¡Actualiza tu App!

User reviews

Most RecentHighest RatedLowest Rated

Óptimo y Confiable

Mi experiencia con Saludsa ha sido excelente. Es una empresa seria, confiable y comprometida con el bienestar de sus afiliados. Cada vez que he necesitado atención o asistencia, he recibido un servicio ágil, amable y profesional.
Su amplia red de prestadores de salud y la eficiencia en sus procesos me han brindado tranquilidad y confianza, sabiendo que cuento con un respaldo de calidad cuando más lo necesito.
Agradezco el excelente servicio que ofrecen y recomiendo Saludsa a quienes buscan un seguro médico confiable, con una atención humana y eficiente. ¡Muchas gracias por su dedicación y compromiso!
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Mr.GinoPMr.GinoP

Kevin Ch

Excelente
MínimimMínimim

Pésimo

La aplicación se cuelga, te bota del sistema
CristianojjjCristianojjj

Muy bien

Excelente
kleberBoss10kleberBoss10

Lento

La App es un poco lenta
Juan_Carlos VBJuan_Carlos VB
See 70 more reviews

Developer apps

Saludsa Experience
Saludsa Experience

by Saludsa Sistema de Medicina Prepagada del Ecuador S.A

🔍 Reference
Free
Vitality Ecuador
Vitality Ecuador

by Saludsa Sistema de Medicina Prepagada del Ecuador S.A

💪 Health & Fitness

(306)

Free
YoSoySaludsa
YoSoySaludsa

by Saludsa Sistema de Medicina Prepagada del Ecuador S.A

📊 Productivity
Free
See developer apps

User experience

🐞

Reported Bugs

12 issues

Cannot log in

Bug

App crashes when trying to perform actions

Bug

JSON serialization error on login

Bug

CareTeam not appearing

Bug

Chats are mixed up

Bug

Doctor's report with incorrect patient name

Bug

Cannot schedule or change appointments easily

Bug

No notifications for appointment cancellations or new protocols

Bug

App freezes when trying to select appointment time

Bug

App closes when trying to view appointment details

Bug

App does not provide required information

Bug

Refunds are not processed correctly

Bug
✨

Requested Features

8 requests

Improve app speed and performance

Feature

Fix chat issues (CareTeam not appearing, mixed chats)

Feature

Allow appointment scheduling in more cities

Feature

Provide clearer refund explanations

Feature

Improve customer service accessibility (speak to a person)

Feature

Ensure accurate patient information in reports

Feature

Faster response times for hospitalization requests

Feature

Reduce app memory usage

Feature

FAQ

What does the Saludsa app do?

The Saludsa app allows users to access and manage their health benefits and medical services. It offers features like a symptom evaluator, chat with a doctor, appointment scheduling, ODAS generation, virtual office, and online payments. It acts as a comprehensive tool for managing your family's health needs.

What are the key features of the Saludsa app?

Key features include a symptom evaluator, direct chat with doctors, easy appointment scheduling for yourself and family, 24/7 generation of ODAS (orders for attention), access to virtual office services, online payments, and a virtual card for affiliate discounts. It also provides information about your health plan and helps you find doctors.

Is the Saludsa app free to download?

Yes, the app is free to download for clients of specific Saludsa plans, including Experience, Individuales, SmartPlan, and Pool. There are no mentioned costs for downloading or using the core features of the application.

What are the compatibility requirements for the Saludsa app?

The description mentions that the medical assistant for symptom evaluation is compatible with the Apple Health App for vital signs integration. Specific operating system requirements for the app itself are not detailed, but it is available for download.

How can I get help if I have issues with the app?

If you encounter any problems with the application, you can contact support via email at drsalud@saludsa.com.ec or by calling 24/7 at (04/02) 6020920 and selecting option 1. They are available to assist with any inconveniences.