Samsung Shop User Reviews

Customer Experience

Positive experience54.6% of reviews
Neutral8.2% of reviews
Negative experience37.2% of reviews

~ Based on 183 written reviews from the US App Store.

Is Samsung Shop Safe?

Samsung Shop appears safe based on user ratings. AppsHunter Safety Score for Samsung Shop is 95/100.

This assessment is based on 2,566 user ratings, with an App Store average of 4.8/5.

Is Samsung Shop Legit?

Samsung Shop appears to be a legitimate app. AppsHunter Legitimacy Score for Samsung Shop is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

改善お願いしたいです

決済画面にて2000円オフのクーポンが一度戻るを押すと『使用済み』となってしまって使えなかったのが残念。オペレーターさんに問い合わせたら72時間待たないとダメとの事。

Response from developer

こんにちは、96ひっとん様。レビューでお知らせいただき、ありがとうございます。Samsung Shopアプリ体験に関する問題がアプリ体験の満足度を下げてしまっていることを認識しております。お客様のレビューを元に、引き続きアプリ体験の改善に努めてまいります。

Great price

Fast service and great price

Top service

Best company also they got a best customer support team, lovely people and helpful.well done team

Trying to purchase A26 +

Difficulty in applying discount

Check out appalling

The check out when try to place an order is appalling, it said payed then said unsuccessful. I eventually paid by credit card.

Carp

No customer loyalty

Mrs

Enjoying my shopping experience

Phone purchase proved not easy to complete.

Found it awkward to use on iPad tablet. Time consuming to get to where I wanted to be. “Free gift” being delivered a month after phone is bonkers.

Manager

Excellent

Moving Style

Chat très professionnel, réponse précise et rapide.

Happy purchase

Happy to use my points to make a payment on sale items and use klarna as well for future payment.
Its a big win for me as i don't have much in my acc but i can buy from Samsung with ease and stress free.
Its a free delivery and i have my item to use in just two days after purchase.
I love samsung!

Best Samsung shop have discounts

I like it and it have discounts than Apple Store don’t have discounts

Countries

India is not there if someone wants to make a purchase it's impossible

Some things could be easier and smoother

Like having saved info or applying for the credit cards

Need to disable tv app downloads, after tv restoration with same account.

Need to disable apps downloaded automatically from previous downloads after restoring Samsung tv.
My tv is using 70% of the processor.

Mr

Excellent

Attempted Payment

Every time I try to pay for something an error message keeps coming up.absolutely pathetic

New Mobile

Can’t wait for the new phone

App stürzt nach neusten Update beim starten ab

Hey

Nachdem letzten Update lässt sich die App nicht mehr über den Home Bildschirm öffnen.

Facile

Appli fluide et pratique . Des tarifs parfois plus avantageux