SAP Support Now

SAP Support Now

by SAP SE

86 ratings
3 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • September 6, 2018
  • August 15, 2019
SAP Support Now screenshot #1 for iPhone
SAP Support Now screenshot #2 for iPhone
SAP Support Now screenshot #3 for iPhone
SAP Support Now screenshot #4 for iPhone
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About

Streamline your SAP product support experience with this mobile app. Log in with multiple accounts, manage incidents, receive real-time updates, and communicate with support engineers from your smartphone.

Log in with up to 6 accounts
Manage incidents on mobile
Receive real-time incident updates
Attach files and reply to incidents
Search incidents by number or title
Share incidents with colleagues
Show original description

What's New in SAP Support Now

1.9.0

August 15, 2019

Function: • Disable incident creation • User is able to call SAP hotline based on the GPS location • Reactivate the session if the mobile app is in background mode for more than 5 minutes BugFix: • Fix the "No authorization" message after confirming an incident • Fix the "Clear Cache" and call CIC actions in setting page will be stuck after incident sharing

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User reviews

Does not work

This app does not do anything. Tested on iPhone 13 Pro, it just loads up a blank list and there’s no filter you can set where it brings a result. The only thing that worked was the login, but what good is that if it doesn’t bring up your OSS records…

HTML response

When SAP replies to incident, it is shown as html code so can’t really read properly

Good App

Does what it’s supposed to. Nice to be able to check the status of OSS messages on the fly.

Developer apps

FAQ

What is SAP Support Now?

SAP Support Now is a mobile application designed to provide SAP customers with end-to-end support for SAP products. It allows users to manage incidents, receive updates, and communicate with SAP support engineers directly from their smart devices.

How many accounts can I log in with on SAP Support Now?

You can log in with a maximum of 6 accounts on SAP Support Now, allowing for easy switching between different SAP product support needs with just one click.

Can I receive notifications for incident updates on SAP Support Now?

Yes, SAP Support Now provides mobile notifications to remind you when SAP support engineers provide any new updates on your incidents, ensuring you stay informed.

Is SAP Support Now available on Android devices?

Based on the provided data, SAP Support Now is available for iPhone, iPad, and iPod. Information regarding Android compatibility is not specified.

What is the rating of SAP Support Now?

SAP Support Now has a strong user rating of 4.5 stars, based on 86 ratings from its users.

How often is SAP Support Now updated?

The latest version of SAP Support Now is 1.9.0, which was last updated on August 15, 2019. This indicates a release cycle that may vary.

Does SAP Support Now have ads?

The provided data does not specify whether SAP Support Now contains advertisements. Therefore, it's unclear if the app is ad-supported.

What is the age rating for SAP Support Now?

SAP Support Now has an age rating of 4+, making it suitable for a wide range of users, including younger individuals.