Trouble Logging in
Can’t do recovery password
Response from developer
Hello, We are sorry to hear you're having trouble. Could you please clarify if you are not receiving the SMS or email after entering your Civil ID on the 'Forgot Password' screen? This will help us investigate the issue further for you. If the issue still persists, please use the following contacts. Email: mmagd@atc.com.kw Phone: +96566388608
Unnecessary and a scam
This app is completely unnecessary, especially with SAHEL already offering appointment booking and government integration.
Customer support is non-existent, I tried contacting hospitals through the in-app email button, but the email field is blank. The phone numbers listed? No one ever answers, day or night.
My first appointment request was rejected because I “don’t have a profile” even though the app itself says:
“This feature is only available on the full version of the app. Continue your registration at the hospital to gain full access.”
How am I supposed to complete my registration at the hospital if they won’t let me book an appointment to go there in the first place?
Customer support is non-existent, I tried contacting hospitals through the in-app email button, but the email field is blank. The phone numbers listed? No one ever answers, day or night.
My first appointment request was rejected because I “don’t have a profile” even though the app itself says:
“This feature is only available on the full version of the app. Continue your registration at the hospital to gain full access.”
How am I supposed to complete my registration at the hospital if they won’t let me book an appointment to go there in the first place?
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Non-Functional
The app won’t open. It’s completely non-functional.
App Not Working
Hope this gets sorted soon.
