pas mal
Félicitations Afriland
Mise à jour non fonctionnelle
La version 3.1.0 est non fonctionnelle, étant connecté on reçoit constamment un message “vérifier vos paramètres et réessayer” en plus rien ne fonctionne on ne peut effectuer aucune transaction, car “ service de porte feuille non disponible” cette mise à jour ne devais jamais aller en production.
Needs improvement
Overall great interface and functionalities available including sending Money to loved ones through MoMo. However , OTP needs fixing , Transactions don’t appear as they occur (synchronization issue ).
For a big enterprise as Afriland , good investment should be made towards IT to make it usage better for their large user base .
For a big enterprise as Afriland , good investment should be made towards IT to make it usage better for their large user base .
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Great potential . Very large feature set! Would recommend .
Great potential . Very large feature set! Would recommend .
Technical fault
My mobile app is no longer opening. I need help
Trop de bugs , l’ancienne version était mieux
C’est vraiment pas possible
App not been up to date
I love afriland but for a bank y’all gotta do better hire more tech guys to fix the app . A lot of functionalities ain’t working you can’t even check exchange rates anymore . A lot of services in there are obsolete!!! . Sometimes I fear y’all system gets hacked cause the source code is lackey
Cade régional canada. +1 et non 0
Pourquoi canada a le code téléphonique +0 au lieu de +1. On ne peut créer de compte.
Décevant
Vraiment merdique, fonctionne quand elle veut, si elle veut. C’est de l’escroquerie. À tout moment veuillez entrer vos paramètres et réessayer, une vraie connerie. Il faut chaque mois aller voir un chef d’agence pour se débloquer car l’application se verrouille toute seule dans le système
Le zoom adaptatif ne fonctionne pas, l’application s’ouvre et te regarde à l’écran, pas possible de trouver les boutons pour avancer
Le zoom adaptatif ne fonctionne pas, l’application s’ouvre et te regarde à l’écran, pas possible de trouver les boutons pour avancer
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Innovative
I love the constant evolution . Great traction
CANT CREATE AN ACCOUNT PN SAAR
I have an active account , but keeps denying my ID document and account number on their app when I try to open an account, poor app
Sara
Lapplication est plus stable.
Getting better everyday
This app has been getting better everyday. New functionalities are added regularly and most of bugs are being eliminated.
With this app I don’t have to use call box to transfer money anymore. The connectivity with Orange Money and MTN Money is very good.
Love it.
With this app I don’t have to use call box to transfer money anymore. The connectivity with Orange Money and MTN Money is very good.
Love it.
Trop de plantages. Le service client ne répond pas
L’application plante beaucoup trop. Malgré les multiples plaintes, le service client ne réagit pas. Depuis une semaine, impossible de me connecter à mon compte
Zero star
This online banking app I have used is the most useless I have ever come across, and the bank itself is equally useless. Firstly, I applied for a prepaid card on November 1st, 2022, and your bank assured me that I would receive the card within two weeks. However, it has now been more than 6-7 months, and I still haven't received the card that I paid for. Every time I visit the bank to inquire about the card, they keep telling me to come back later, and your customer service representatives are extremely unfriendly and rude in their responses. 🤬🤬😡
Secondly, whenever I attempt to withdraw money using the mobile banking app, it consistently fails and prompts me to try again later. I deeply regret choosing to bank with your institution. It seems that no effort is being made to rectify this situation, so I will give it a few more months. If no improvements are made, I will be compelled to discontinue my banking services with your bank.🤬🤬
Secondly, whenever I attempt to withdraw money using the mobile banking app, it consistently fails and prompts me to try again later. I deeply regret choosing to bank with your institution. It seems that no effort is being made to rectify this situation, so I will give it a few more months. If no improvements are made, I will be compelled to discontinue my banking services with your bank.🤬🤬
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Needs updating all the time.
I could have given it a 0 star if it was possible. Account information not accessible sometimes, constantly being updated. Unreliable!!! Won’t be surprise if this app exposes customers to hackers.
Simply poor
Much can be done. You basically cannot even login on IOS.
Too often the application is down. This application needs significant improvement.
Too often the application is down. This application needs significant improvement.
Full of bugs
This latest version broke everything. Im out of the country and i cannot access my bank account anymore.
The OTP is not working, and there is no way to select if we want to receive it via email or whatsapp.
Can’t understand how you choose to deliver such a bad application to your customers
The OTP is not working, and there is no way to select if we want to receive it via email or whatsapp.
Can’t understand how you choose to deliver such a bad application to your customers
Unclear Account transactions
I will like to see my full accounts transaction details. This should be the simplest thing digital technology today. The transaction details does not appear clearly. Sometimes you only see ATM transactions. At other times you do not see account credit transactions.
Second the loan balance does not appear. That is also erratic. Online banking platform should be able to give you live experience so you can manage your account.
I don’t expect these kind of shortcomings from a bank like Afriland
Second the loan balance does not appear. That is also erratic. Online banking platform should be able to give you live experience so you can manage your account.
I don’t expect these kind of shortcomings from a bank like Afriland
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Instable!
Des réelles améliorations doivent être apportées à l’outil.
Bug réguliers
Opérations en double
Connexion difficile
Bug réguliers
Opérations en double
Connexion difficile
