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S.A.R.A.

S.A.R.A.

Service & Maintenance Requests

0 ratings
5 reviews
📊 Productivity
Free

Details

Released
February 15, 2018
Updated
September 15, 2026

Features

Developer

DXM SOLUTIONS PTE LTD
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S.A.R.A. screenshot #1 for iPhone
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About

This platform streamlines hotel operations by allowing teams to track and manage various service requests in real-time. It facilitates internal communication and task management with features like dedicated chat groups, automated escalations, and mobile notifications for improved efficiency.

✓Real-time service request tracking
✓Dedicated chat groups per request
✓Automated distribution workflows with escalations
✓Mobile notifications
✓Room inspection and engineering checklists
✓PMS integration
✓Task scheduling
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What's New in S.A.R.A.

4.11.10

September 15, 2026

Performance improvements

User reviews

Most RecentHighest RatedLowest Rated

ห่วย

กากค้างชิบหาย
หยหมา ยม.

send to video

อยากไห้ส่งคลิปวีดีโอได้ครับ
MM_unkE

SARA error

not received request from other user, Is there any improvement??, please fix this issue
Ffarel9109

Good for work order

Please make the push notifications on the chat - on top, so the communication can even better
AAgustus17

Disappointment

The app does not work on iOS 12.5.5 eventough it written on the requirement it works on iOS 11.0 or later. Please fix it or modify the requirement info. Thank you
Hheroe23

FAQ

What hotel services can S.A.R.A. manage?

S.A.R.A. can manage a wide range of hotel service requests including maintenance, housekeeping, room service, concierge, and IT support, among others, to enhance operational efficiency.

Does S.A.R.A. offer real-time updates?

Yes, S.A.R.A. provides real-time notifications and updates for all service requests, ensuring that your team is always informed and can respond promptly to operational needs.

How does S.A.R.A. handle task distribution and escalations?

The platform features distribution workflows with automatic escalations, ensuring that tasks are assigned efficiently and that urgent requests are addressed promptly without manual intervention.

Can S.A.R.A. integrate with existing hotel systems?

Yes, S.A.R.A. supports PMS integration, allowing it to connect with your existing Property Management System for a more unified operational workflow.

What kind of reporting features does S.A.R.A. offer?

S.A.R.A. includes dashboards and reports that provide insights into your hotel's operations, helping you track performance and identify areas for improvement.

Is S.A.R.A. available on multiple devices?

S.A.R.A. is available for iPhone and iPad, making it accessible for your team on the go.

How often is S.A.R.A. updated?

The latest version of S.A.R.A. is 4.11.4, and it was last updated on March 25, 2026, indicating regular maintenance and feature enhancements.

Does S.A.R.A. have ads?

No, S.A.R.A. is ad-free, providing an uninterrupted experience for managing hotel operations.