No Update Yet
I received an official email and SMS stating that they have updated the app with new look and user friendly interface. It’s been 2 weeks no updates. I was glad they finally decided to change but I am disappointed now.
New application
You have introduced new applications for mobile banking naming GOMO NxT which is not there in iOS it is still the same old one. If you are not ready with new one don’t tell the customers about it.
BAD SERVICE
The app is pathetic, it does not operate at all! Come on guys we are in 2025! AI ka zamana hai and you can not even provide an app that works for the customer service! Highly disappointed might just also remove my account from this bank
Feedback
Sir/Madam, I have been the customer of your bank since last 10 years. It is disappointing to see Saraswat Bank ignoring the IOS version of GOMO which lacks stability, ease of navigation and most importantly the trust which Saraswat bank held over the years. As well wisher request to update the IOS version of GOMO immediately.
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Application Needs through over all
i pin point only one thing. Unlike other banks applications, where the application recognises the sim number registered with the bank, this app doesnt recognise the sim. I have my wifes account and her number is registered with the bank , where as i have downloaded the app to my mobile where my sim is different This is a security risk . please apply correction to the app immediately .
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Device not registered
I have clicked on Forgot/Register option and set the Login Pin and MPIN multiple times. But again when I try to login after entering 4 digit pin it shows devices is not register to this customer id please register again. I did the procedure multiple times but it shows the same error again and again. Please provide solution
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Getting worst
Day by day it is going worst to worst for use. I had to login several times to make a singal transection. I had to close the app n open it again n again to make a transaction.
Irritated to see “please wait….”
On the screen again n again.
Irritated to see “please wait….”
On the screen again n again.
App is fast but Bharat QR not working
App is really fast. Switching between different menus is seamless.
However, when I open the “Bharat QR” it says “Validating, please wait” and nothing happens for a long time. You can not exit app, you have to kill it to close it. Plus fix this issue!
However, when I open the “Bharat QR” it says “Validating, please wait” and nothing happens for a long time. You can not exit app, you have to kill it to close it. Plus fix this issue!
Working fine
Working fine now
Stopped working after this update
Got error saying “you are using older version”, after upgrading to the latest!!! It does not allow to login anymore.
Please Fix it!
Please Fix it!
MOBILE BANKING
There is a problem in an option of within account fund transfer which doesn’t reflect the secondary account , it reflect the same account which we want to transfer from so request you to please rectify it
Download updated version
The app is not working on my iphone
Installed it thrice but the error is please download the latest updated version
But this is not working
Installed it thrice but the error is please download the latest updated version
But this is not working
Could use some major testing and
The app feels like it is still in Beta. It needs a lot of technical reworking and testing. The UI looks dated but is still functional. Updates are slow and can get stuck on loading screen forever. Its time to build a new app from scratch.
Face ID
Update with face id recognition for login also update with auto read OTP MAKE IT AVAILABLE ASAP
Above details not updated yet
But at least add positive pay in mobile app
Above details not updated yet
But at least add positive pay in mobile app
Face Id passcode
dear team,
why there is no face id passcodes available for iphone users.
please update.
why there is no face id passcodes available for iphone users.
please update.
Facing issues since 4 months
Have to re register every second day for last 3-4 months. Pls update iOS software, facing lot of difficulty
New version is not working
The app tells me :- You are using an older version. Update new from App Store but there is no new version on the app store.
I want it to be fixed immediately please.
I want it to be fixed immediately please.
Pathetic app
Totally pathetic app… bank needs to improve online services.
Finally works with iOS
It took few months to fix this. In today’s world of api and agile that’s too long. May be it impacts very small number of customers.
At least it’s working now. Thanks. Updating my review from 1 star to 4 unless I find further issues.
At least it’s working now. Thanks. Updating my review from 1 star to 4 unless I find further issues.
Worst banking app
Trying to login since so many days,finally it proceeded but again after setting mpin and transaction pin it’s showing error “ u are using older version , download updated version “ and there is no update available on app store. Don’t u people see this error? Can’t u fix it? How many days as a customer we have to tolerate these things ? As compare to other banks your services are too bad, it was one of my worst decisions to open and account with you.
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