Sastodeal | Be Genuine. User Reviews

Name: Sastodeal | Be Genuine.
Rating: 2.21875 (32 reviews)

Sastodeal | Be Genuine.

Sasto Deal Private Limited

🛍️ Shopping

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Nothing in there

Worst experience

LilCC001

3 years ago

IOS ma support hudaina

iPhone ma supprt hudaina????

lizr@@z

3 years ago

Poor service

At a time of delivery, my orders are cancelled and the reason was, size not available. If the sizes are not available then why its showing in app? And also after cancelling my order, i am not even informed. I got the information only after i reached to your customer support.

Kyubimanas

4 years ago

I had the worst shopping experience ever.

Don’t recommend this to anyone. Toooo late delivery as well as an item cancelled at the time of delivery. Never gonna use again

Radhika Soni888

4 years ago

Response from developer

Namaste, We are really sorry for the unpleasant experience with us. Please mail us your order number at support@sastodeal.com. We will check and do the needful.Sastodeal.com

This site is worst site..It provides fake coupons.

I don’t suggest shopping with sastodeal. Customer support is such bad

RADDORIK

4 years ago

Response from developer

Namaste, We are really sorry for the unpleasant experience with us. Please mail us the issue faced at support@sastodeal.com. We will check and do the needful.Sastodeal.com

Thanks for ruining

You guys are worst

liibona

4 years ago

Response from developer

Namaste, Please accept our sincere apologies. Please mail us the issue faced at support@sastodeal.com.We will try to solve your issue as soon as possible. Sastodeal.com

fruad

saman offer ma rakhne ani order place garne ani out stock re ... fruad ho kam xaina

immortal rn magar

5 years ago

Response from developer

Namaste, Please accept our sincere apologies. Hope you will be with us to provide more feedback to make it more convenient and seamless. Sastodeal.com

Login and cart sync not working

DinooK13

5 years ago

Response from developer

Namaste, Please try once again. If it happens again please share the screenshot at support@sastodeal.com. Sastodeal.com

Poor customer service & payment management

App lacks customer service link, chat or phone and service persons on phone or web are unable to manage payment errors.

I placed an order and paid with an international credit card, which was immediately billed. Sastodeal kept my order pending for a week before canceling it without contacting me or refunding my credit cards. I tried multiple times to contact them through email, web-chat and phone because I was concerned that I had been charged but my order was not processed. I was told “your order is pending” or “someone will get back to you” but I received no return call or email and the app does not have a way to contact customer service. I reached customer service by phone today who said she would forward my _request_ for a refund to be processed within 48 hours but the amount they have listed in “my orders” includes discounts (for using a partner bank credit card) and my credit card was charged for the full amount without discounts. If I do not receive the full refund I will be forced to process the cancelation through my credit card company.

I have successfully ordered from Sastodeal in the past with cash in delivery and have been happy the the products. But I am very disappointed with this experience.

kat.777777

5 years ago

Response from developer

Namaste, Please accept our sincere apologies. Please share your order number at support@sastodeal.com.We will look into this issue and hope to resolve it promptly and accurately.Also, our team is working on it to make better version. Hope you will be with us to provide more feedback to make it more convenient and seamless. Sastodeal.com

Useless bakwas app

Useless app. Please remove the app when it is not working. The app is useless as i need to browse through the website. Contents in the website are not visible through the app. So no point in installing app on the phone. Pure bakwas app.

@ituppi

5 years ago

Response from developer

Namaste, Please accept our sincere apologies. Also, our team is working on it to make better version. Hope you will be with us to provide more feedback to make it more convenient and seamless. Sastodeal.com

Worst App Ever

I wish I could give 0 stars. This app is the worst. First it’s a hassle to login, I can’t login with Apple even though there is an option and have to login with Facebook (which I did not want to). Then I finally login and try to order something, it asks to add my address. It has a field where we should write our Street address but no, it doesn’t take any input. Shows error on whatever I type. I finally gave up and called their customer service but they do not understand the error I am facing at all. I got an email from their rep saying I had an item in my cart that is why I am getting this error, why don’t you guys understand that I want to checkout that same item. Also while calling the customer care I had not mentioned my phone number or email address or my name. I had only complained, but got an email for my complained. This is the type of privacy issue I had which is why I didn’t want to login with Facebook. Finally I downloaded the app again on my android phone, I did not have the issue I had on my iOS device, but wait don’t I? After doing everything correctly, the app doesn’t take my order on the last step where I confirm my order. I am soo frustrated with you SastoDeal, your reps told me to use the web version. I did like you said, you don’t know how difficult it is to scroll on your small phone on your web app. This will be my first and last purchase from Sasto Deal, there is a reason why Daraz is blooming and you are not. You don’t care about your services or your customers.
0/10 stars for your app and your company.

coolyash10

6 years ago

Response from developer

Namaste, Please accept our sincere apologies. The app version is updated please try once again and rate the app. Also, our team is working on it to make it more User-friendly and better version. Hope you will be with us to provide more feedback to make it more convenient and seamless. Sastodeal.com