Savi Harborstone Credit Union User Reviews

Customer Experience

Positive experience30.8% of reviews
Neutral30.8% of reviews
Negative experience38.5% of reviews

~ Based on 13 written reviews from the US App Store.

Is Savi Harborstone Credit Union Safe?

Savi Harborstone Credit Union appears safe based on user ratings. AppsHunter Safety Score for Savi Harborstone Credit Union is 92/100.

This assessment is based on 320 user ratings, with an App Store average of 4.7/5.

Safety Analysis

90.3% of ratings point to a safe experience
4.8% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 310 App Store ratings for Savi Harborstone Credit Union.

Is Savi Harborstone Credit Union Legit?

Savi Harborstone Credit Union appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Savi Harborstone Credit Union is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App never works

App never works. Always a problem. Super annoying

Small bank service big bank vision

Savi saved my bacon in 2016 making a business transition WORK. I continuously get top end service where people know my name and are proactive at looking out for me. Sure, there are fees, but more often than not I deserved it and i am always given the benefit of the doubt. I always recommend going with a regional bank for small business and personal banking, and Savi is one.
Show more

Good but issue with sign in

The problem with signing in goes on for ever. Even employees have stated to me it’s an issue with them aswell. Many changed passwords (if I’m lucky to get an email) and phone calls with temporary passwords. Hopefully the new update will change that problem

Access on mobile devices not so good

My iPhone and iPad access to utilize transfers is successful only about 1/3 of my attempts. Site is non- functional 1/2 time.
Poor mobile access.
Frustrating.

Only works sometimes

Love the bank but that all can be very confusing. It doesn’t always allow you to login

Savi app is substandard

I hate having to put my password in again after I have logged in. And I am seriously irritated by not being able to see my checks in the app or account which means i have to photograph them separately and look them up in photos to see what checks were deposited

Love this bank

Small town feel every time I have an exchange. Great people that seem to go the extra mile, consistently. Even when I’m frustrated and being a jerk. Thank you-

Ok when it works, but password issues=headache.

Some details have improved since I first got the app -for example, having an updated balance for each transaction…that’s very handy.
What I can’t stand is having to change my password constantly. Ive had an account with BofA for years and never had password problems like I do with savi. Drives me up the wall!!!
Show more

They take your money

My fiancé and I have been with Savi bank for 3 or so years, and they’ve taken hundreds of dollars from us in the middle of the pandemic with overdraft fees. They also started refusing to cash official paychecks signed over to account holders. Or maybe it was just me because the manager at the mount Vernon branch is discriminatory towards cannabis workers because she told me “we can’t trust checks from those places”. So don’t go to this bank if you’re poor, or work in a unique industry. They may not even your check if you have an account with them. They’ll send you to Walmart and make you come back with the money. 0/10 do not download this app or use this bank.

Oh and with this app, the shut it down randomly between 10pm and 6pm at night, almost every night. So if you need money or need to transfer anything you’ll be out luck.

Don’t bank here and don’t get this app.
Show more

Absolutely the best bank

The best bank I have ever dealt with!!! All are very personal when interacting with me and they always go above and beyond their expected management of my accounts. I give them a 5 star only because there aren’t more allowed otherwise I’d rate them a 10!!

Nice Layout, Never Works

The layout is fine. Simple, easy to use. Solid. But 9/10 times I try to access my account through it, I’m given an error message and kicked out. This happens, no exaggeration, at least 2 to 5 times a day, and the only fix is waiting a couple hours and trying again. I have to do a lot of transferring between my accounts and there have been multiple times where I’m screwed with an empty tank of gas because I can’t access my own money. This has been going on for over a year now with several updates and no fix. It could very well be SaviBank itself that’s the problem, they would get a 1/5 from me too with all the issues we’ve had. I don’t typically write reviews, especially negative ones, but please don’t use this app, and please don’t bank with Savi, for your own sake.
Show more

Payments

Easy and clean app. Hope to get an update that allows the option to make a payment towards a loan through the app.

Easy and simple

Setup was easy and the app is very useful and nice to use!