Savings Bank of Danbury Mobile User Reviews

Name: Savings Bank of Danbury Mobile
Rating: 4.71727 (1429 reviews)

Savings Bank of Danbury Mobile

Ives Bank

💼 Business

💰 Finance

Customer Experience

Positive experience50.9% of reviews

Neutral5.7% of reviews

Negative experience43.4% of reviews

~ Based on 53 written reviews from the US App Store.

What users say

Summarized from real user reviews of Savings Bank of Danbury Mobile. Based on 1.4K reviews and a 4.7/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Finance app.

Positive things

🚀Easy to use
🚀Convenient banking
🚀Quick and efficient
🔒Secure banking
👍Comprehensive features
👍Helpful for travel

Negative things

🐛Frequent crashes
🐛Compatibility issues
🐛Buggy updates
🔋Performance problems
👎Confusing interface
👎Difficult to navigate

Is Savings Bank of Danbury Mobile Safe?

Savings Bank of Danbury Mobile appears safe based on user ratings. AppsHunter Safety Score for Savings Bank of Danbury Mobile is 94/100.

This assessment is based on 1,429 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience

2.4% of ratings suggest some concerns

4.4% of ratings point to a risky experience

~ Based on 1,428 App Store ratings for Savings Bank of Danbury Mobile.

Is Savings Bank of Danbury Mobile Legit?

Savings Bank of Danbury Mobile is no longer available in the App Store. AppsHunter Legitimacy Score for Savings Bank of Danbury Mobile is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

Banking made easy

Easy to find links for what you want to accomplish, pages load quickly.

VWitness

2 years ago

Response from developer

Hello, thank you for your review. We are glad to hear that you are enjoying using our Mobile Banking app!

Makes banking easier

Thanks for all the ease of checking my accounts.

Sksjsjxh

2 years ago

Response from developer

Hello, thank you for your feedback. We are happy to hear you are enjoying your experience with Savings Bank of Danbury!

Updating issue

I understand the need to keep up with the most recent phone technology, but how do those of us with older phones access mobile banking?

Mary122!

2 years ago

Response from developer

Hello, thank you for your review and for being a customer of Savings Bank of Danbury. Please reach out to our Customer Support Team at 1-833-770-5862 if you’re experiencing issues. We’re here to help!

Love the SBD app

I love this app. It allows me to do most of my banking when I have time .
Makes my life so much easier .

Reena56

3 years ago

Response from developer

Hello, thank you for your review and for being a customer of Savings Bank of Danbury. We value your feedback and are happy to hear about your positive mobile app experience!

Easy and comprehensive

I enjoy the ease of using the app and the ability to check all account balances, transfer funds, and the mobile deposit feature.

GerardaRosa

3 years ago

Response from developer

Hello, thank you for leaving us a review and for being a customer of Savings Bank of Danbury. We value your feedback and we’re glad to hear about your positive experience with our mobile app!

Needs Improvements

Not sure what’s going on but it’s making me provide a security code from a phone call or answer security questions with every login, even on the same device. Still pops up if I logged in earlier the same day and no way to override.

FriendsLuver1994

5 years ago

Update is horrible

App still not working with iPhone. Will this ever be fixed? It’s been a year now.

This is exactly the type of issue that makes people switch banks.

Monty992

5 years ago

Response from developer

We apologize for the inconvenience this may have caused you, due to a recent iOS update, you are experiencing compatibility issues with some of our features in our mobile app. Please visit the link below to refer to our recent FAQ on the matter for further information, or contact us at 833-770-5862. Thank you. https://www.sbdanbury.com/images/uploads/uploaded-files/AppleMobileBankingFAQ.pdf

Terrible App

Aside from having horrible connectivity issues this app looks like it was designed by an 8 year old. The functionality is better than before but it was not designed with the user in mind. The app is the worst part of this bank. What a shame

TicholasNoth

6 years ago

Response from developer

Hello, thank you for your detailed review. We will pass these suggestions along to our developers. We are constantly enhancing the app to provide a better service so be sure to keep an eye out for future releases!

Latest Update

Ever since the latest update whenever I open the app it goes to a black screen and says “Loading”. I wait for at-least ten minutes just for it to then say some sort of error message. SO fed up with this app. Looks like I’m going back to using the website.

TayNicole4972

6 years ago

Response from developer

Hello, we appreciate you taking the time to bring this to our attention and are sorry for the inconvenience. Keep an eye out for future releases as we continue to enhance the app! If you need any assistance along the way please contact us at 833-770-5862.

Very slow and harder to use

Ever since they updated this app it has become so slow to the point where it will time out when logging in. Usually takes several tries if it even works at all. If you do manage to log in, doing things like switching the account you’re viewing or transferring money hits the same problem. I always wind up logging in on safari, and at that point, why bother even having the app? Needs A LOT of work.

Grise203

6 years ago

Response from developer

Hello, thank you for taking the time to share your experience with our app. Our team is currently taking a closer look into this issue. We’re always making improvements to the app so keep an eye out for updates!

A mess

The new update is a mess, main page is very confusing, the app keeps crashing. Looks like the page was poorly designed. The external transfer never works and always blocks my account. I have been with this bank for 12 years but if they don’t get up to date with everything I will be switching banks soon. Very frustrating when you trying to deposit a check and the app keeps crashing

danburyron

6 years ago

Response from developer

Hello, Thank you for your feedback. We apologize for the difficulties you have experienced and we’re here to help! Please reach out to our Customer Support Team at 1-833-770-5862 or send us a secure email at https://www.sbdanbury.com/about-us/contact-us so we may assist you.

New Savings Bank of Danbury App

Do not like, can’t see the pending deposits. If you go to the site and hit the arrow it locks the screen and you have to turn your phone off to rest the app. Like the old app better easy to understand better. This one is very confusing.

Meoldmaid

6 years ago

Response from developer

Hello, We are sorry to hear that you are experiencing difficulties with our app. To review all pending and recent transactions click on the hamburger menu at the top, right click my accounts, and then click on the account. Please reach out to our Customer Support Team at 1-833-770-5862 if you need further assistance.

Crash - Crash - Crash

The new App crashes way to many times to count. I have to delete and re-download at least once a week. Never happened with the previous version.

Irwnin M. Fletcher

6 years ago

Response from developer

Hello, Thank you for reaching out. Could you please contact our Customer Support Team at 1-833-770-5862 so we can help resolve this issue?

Missing

I do not see where I may see the front and back image of the checks drawn on the new app. I find this upsetting

Tcinny

6 years ago

Response from developer

Hello, You can review the front and back images of your check on the deposit a check screen. The images will be located below the check amount field. You can view your check deposit history by clicking on deposit a check and then check deposit history. Please feel free to reach out to our Customer Support Team at 1-833-770-5862 for further assistance.

crashing

keeps crashing everytime i open it

A.c.jacobs10

6 years ago

Keeps crashing

Since the upgrade every time I login it keeps crashing. I have to uninstall and reinstall. Total pain in the butt!!

1234cmb1234

6 years ago

Good bankers but they have old old tech

Ancient atms cant even make daposit, old tech, and broken quick books integration, FIND OTHER BANK BE AWARE

Jp morais

6 years ago

Response from developer

Hi Jp, Thank you for taking the time to provide your feedback. We strive to provide you with the best banking experience as possible and we are sorry if we missed the mark. Please feel free to contact us at 1-833-770-5862 or send us a secure email at https://www.sbdanbury.com/about-us/contact-us and we would be happy to help!

New app design is horrific

I feel like I’m back in 2010 with this interface

westnyle

8 years ago

It’s over

Update was a nightmare and they have not fixed it. Deposits are difficult to impossible. I’m leaving and SBD doesn’t care.

geo/carina

8 years ago

Horrendous

Ever since they “updated” the online banking I have had nothing but issues with it. I can never get on it. Desktop version no issue try the app with the same information tells me its wrong. You can’t use Face ID to log on. Even when you get on the format is horrendous the old way was so much better. They need to seriously look at there app if they want to keep up with other banks.

I want to like it