Barebones, buggy, bad user experience
The app has a very limited feature set, which is fine since it covers all the basics. But the UX is so bad (eg: setting up and managing STPs, tables use up 30% of the screen needing you to scroll forever) and sometimes a particularly functional simply doesn’t work (eg: Order Status report is broken since the last update).
This application meant for top tier wealth clients is a disappointment. Is it incompetence or lack of commitment to the product / business ? Either way, makes me question if it’s worth continuing my relationship with SBI.
I would have given 3 stars if the basic functionality were working fine and usable without bugs. The application needs to be completely revamped to get to a 4 or 5.
This application meant for top tier wealth clients is a disappointment. Is it incompetence or lack of commitment to the product / business ? Either way, makes me question if it’s worth continuing my relationship with SBI.
I would have given 3 stars if the basic functionality were working fine and usable without bugs. The application needs to be completely revamped to get to a 4 or 5.
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