SBM Mobile Banking User Reviews

Customer Experience

Positive experience21.7% of reviews
Neutral4.3% of reviews
Negative experience73.9% of reviews

~ Based on 23 written reviews from the US App Store.

Is SBM Mobile Banking Safe?

Not enough ratings yet to assess SBM Mobile Banking.

Is SBM Mobile Banking Legit?

SBM Mobile Banking is no longer available in the App Store. AppsHunter Legitimacy Score for SBM Mobile Banking is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Mr

One of the worse app ever

Hot garbage

Mauritius banking are decade behind
Its like they just learned what the internet is.

Never works when you need it to

It will kick you out for literally any reason…
WiFi is enabled Data is enabled
Location is enabled
Time out
Have to re input all the login/ password information.

It’s frustrating

Have to delete and reinstall constantly

Have to call customer service for basic access

Will not transfer/ pay your credit if the if you are any where outside of Mauritius due to different timezone
No way to manually change the timezone for transactions

The loading time is insanely slow and if you tap the button too fast it will assume your a bot and force kick you out of the application with not way for you to relog in you will have to delete the app reinstall and call the very bad customer for them to let you access
And you will have to recharge all your pin

If you do any type of payment or transfer that requires a transaction password too “often” it will force you to change the password multiple times
You will lose track of how many different passwords/pin and often login information

By downloading this app get ready to spend most of your time dealing with there really bad customer (everytime you have to use “banking”)

Horrible human interface
10/10 would rather eat Lego
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Can someone open their eyes

Such a big bank and such rubbish app!!! This is unbelievable in the digital age!!! Hopefully the bank will wake up and invest heavily in getting a near decent app!!!!!!! I wanted to give minus one star

Worst Mobile Banking App

As one of the leading bank in Mauritius, this is by far the worst app for such a big bank present around the globe. Why don't you invest in something which is not clunky, user friendly, and useful.
Was this done by the lowest bidder?
Please upgrade your app.

UI

Simple ans Easy to Use UI.

Poor app

Very mediocre for a bank.

Feature do not work, keeps crashing.

Updated to the latest version and it does not work.

Lack professionalism as bank

Very disappointing
App doesn’t response
Very unprofessional from SBM

No service for diaspora

Am living in the UK and cannot get the app that will work on my iPhone in UK.
The app that is on the App Store is for Mauritius!!
The Kenyan AppStore’s app won’t work in UK either!!!
How can diaspora customers ofSBM Bank do their banking???

Worst Banking App

Worst banking app ever. Juice is way way way better. Get some better developers to develop your app. Thats y most of my transactions are MCB based. SBM is just lagging behind

AMS

Last update is awful. Although my phone is connected to wifi, the app kept saying connection status failed. Very disappointing from a bank which can’t be contacted during weekends and now my digital service doesn’t work. I am at the mercy of fraudsters!!!

Cannot update

Latest version refuses to update. Come on SBM fix this for good. Juice is light years ahead

SBM mobile banking Apps

I have downloaded the application on my iPhone. No problem at all although a bit slower than usual. I have managed to check my accounts etc. Not bad. Thanks

Rubbish app!

For a bank that makes millions every day you’d think they’d be able to find some professional app developers. Instead we get this mess of an app that looks like it was made for the first iPhone and is unstable as it crashes every single time when it’s asks you if you want to register your Face ID. Avoid!
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This app is a mess

Most time it dont work
Cant set the finger print login its crashes the app
Cant see transactions properly
Time for sbm to work on that app and improve it

Disgraceful app

App is stunningly slow and poorly built. Amateur developers can create better app than this SBM crap. Please SBM sort it out before it’s too late

Poor

Very poor user interface , slow and clunky. Times out randomly.

Unsolved issue

I’m literally locked out of my SBM mobile banking for 1 whole year now. And to say, when the app first came out, I was able to use it just fine, not with all the ‘mobile’ options (for which i registered for this service) that came with it. And now since the new update, I’m not able to log back in into my SBM mobile app; it prompts me to contact the bank, which is of no help-for they tell me I’m already registered. From a personal client satisfaction, this app has a very long way to go to match the MCB Juice App.
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Mises à jour trop rares !!!

Après plusieurs mois HS, enfin une mise à jour... mais malheureusement, toujours pas d’adaptation aux écrans des iPhones récents

At last! Well done!

It has to be said that SBM strongest point was never about its internet banking service, with complicated password combinations and expiration, easy of use, and speed.

The newest app update (ver 1.5) has brought it on par or at least close to its rivals and finally it’s now a service that can be used for everyday banking!

Solid foundation, now keep the improvements coming!
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Most awaited update for SBM mobile

This new look is quite impressive. Finally some good work from developers. Pretty smooth performance with elegant dashboard. Easy to use. And 1 extra star for Touch ID integration. 👍👍