Scanner App User Reviews

Top reviews

Took my money

I just downloaded the app because I was Recommended by a friend, but this app is extremely disappointing. I signed up for a free 3 day trial and instead was charged the $24.99 for the year. In another review someone had the same problem and it was reported as fixed when it absolutely was not. I want my money back I didn’t agree to a year subscription nor did I agree to pay for a free trial.
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Instant charged

I was just downloaded and they charged 25$

Clear as blue sky

When I use a camera to forward a document, it would always come up with gray shaded areas. With Genius Scan it comes out phenomenally clear and sharp black and white. Compared to printer scanner, the time required to process is fractional and much less involved.

Free trial did not work

I just subscribed to a 3 day trial and it charged me $25 for a full year subscription instead.

Response from developer

Dear Valued Customer, we have fixed this bug in the latest version. Please update to the latest version and enjoy free trial. Thanks a lot.

Charged for free trial

I was charged $25 for a free trial even after cancelling the subscription immediately.

Response from developer

Dear Valued Customer, we have fixed this bug in the latest version. Please update to the latest version and enjoy free trial. Thanks a lot.

Charged for free trial

Talks about 3 day trial charges straight away

Response from developer

Dear Valued Customer, we have fixed this bug in the latest version. Please update to the latest version and enjoy free trial.

Scan

Great product easy to use

Scam

I signed up for a 3-day trial and was charged for the year premium at the same time. I din’t even get a change to check the app out. I am shocked, I deleted the app immediately and raised with Apple Store for refund. £19.99! This is a scam I tell you.

DO NOT USE THIS APP THEY ARE SCAMMERS

Signed up for a three day trial and they immediately charged my card for £19.99

Horrible

This app charges you instantly just to send a pdf

Response from developer

Dear valued customer, we felt deeply sorry for the trouble caused. Please contact us via pdfscanner@towerstone.cn and we will immediately help you out of the issue. Thank you in advance!

Insta charge

I wanted to try this software out and saw “3 days “ trial basis, after day 1 I uninstalled and unsubscribed and noted I was still charged the buy price.

Instantly charges you $25

Read the fine print. It immediately charges you $24.99. Do not recommend.

Response from developer

Dear valued customer, we felt deeply sorry for the trouble caused. Please contact us via pdfscanner@towerstone.cn and we will immediately help you out of the issue. Thank you in advance!

👍

Great app! Helps to scan pages for school work.

It may be fine but impossible to cancel

Trying to cAncel and finding it impossible- they don’t make it easy ! Plenty of free apps out there that will do the same thing.

Response from developer

Dear Customer, Thanks a lot for your feedback. You can open Settings on your iPhone or iPad. Tap your name (Apple ID) then tap Subscriptions so that you can cancel subscription. Also we will add an option to cancel subscription in the next version. With any further query, feel free to contact us via contactus@mrauxsiuh.cn. We may offer assistance in helping you refund as well.