Scanner Reviews: Is It Legit?

Customer Experience

Positive experience36.1% of reviews
Neutral4.2% of reviews
Negative experience59.8% of reviews

~ Based on 1,541 written reviews from the US App Store.

What users say about Scanner

Is Scanner Safe?

Scanner – Scan PDF, ID & Docs appears safe based on user ratings. AppsHunter Safety Score for Scanner is 95/100.

This assessment is based on 223,128 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
3.3% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 223,088 App Store ratings for Scanner.

Is Scanner Legit?

Scanner – Scan PDF, ID & Docs appears to be a legitimate app. AppsHunter Legitimacy Score for Scanner is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great scanner

Best scanner app

Excellent app

Love this app!!!

Sid

Really good app for scanning
I really liked how easy and good it is

Muito bom

Tudo ok

Poor Quality Images and Cheaters

This app generates very low resolution poor quality scans which does not solve the purpose. Moreover i had a free trial for 3 days but they charged me on the second day. Even reached out to the support team but no answer, even Apple support did not reverse the charge stating to talk to the app support, but there is no support. DO NOT USE THIS LOW LEVEL APP. The reviews it has also are all fake and all old reviews mentions the same thing that they steal money. So they will charge you and will never give your money back. There are number of other free apps which are 1000 times better than this.
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Response from developer

Hi, Thank you for taking the time to share this in such detail. We’re sorry your experience with the app has been so disappointing, and we hear the frustration behind every point you raised. On the trial and the charge: we’d like to take a close look at what happened with your subscription. Please write to us at support@scandoc.cloud with the email linked to your account, or the Apple receipt for the charge, and we’ll review it carefully and do everything we can to help sort this out. We’re also sorry it took so long for you to hear back from us. That isn’t the experience we want anyone to have, especially when it concerns a payment. We’re here now and ready to help. On scan quality: we appreciate you letting us know. If you’re open to it, sharing a few details in the same email, such as your device model and the type of documents you scanned, would help our team look into it. The Scanner Team

Simple

Excelente, fácil de usar y con múltiples acciones me encanta

Toop

Parabéns

Useless

A useless app compared to others. It doesn’t even scan anything as it shows on picture it just takes a picture that all - very bad and not recommended. There is lots of much better options than this rubbish

Documento

12345

垃圾

垃圾软件莫名其妙地扣费,也不好用但是擅长在半夜偷偷扣48块钱,垃圾软件快点下架吧

Response from developer

您好, 感谢您花时间留下反馈,很抱歉这次的使用体验让您如此不满。 关于扣费的问题,我们希望仔细核查您账户的相关记录。请将您的 Apple 收据或扣费详情发送至 support@scandoc.cloud,我们会认真查看,并尽力协助您解决。 同时也感谢您对使用体验的意见。如果您愿意告诉我们具体哪些地方不好用,这对我们改进产品会非常有帮助。 Scanner 团队

Fraud

This app charged my card $12.99 when I never signed up for it. When I noticed the auto renew I tried cancelling and it would not give me a refund. Good apps don’t need to steal peoples money. Be aware.

坑人的垃圾!

坑人!

Response from developer

您好, 感谢您的反馈,很抱歉 Scanner 没能给您带来满意的体验。 如果您遇到了扣费或使用方面的问题,欢迎发送邮件至 support@scandoc.cloud,并附上一些具体情况,我们会认真查看,尽力为您提供帮助。 Scanner 团队

Used to use - now says it doesn't work

Used to love this app. Latest update hasn't let me scan. When I try to save my documents, I get an ad for another app that says this app is broken. I try to exit it at the top, and the app freezes and then closes out, losing my scans.

Не было уведомления о платной покупке

Прошу аннулировать данную подписку

Awful fraud

Awful

Useful

I’ve used a few times for claims in my insurance and is working fine

Love it

Easy to use, super helpful.

All documents gone

Have been using this scanner app for well over a year to keep important documents on a digital backup such as licenses, insurance, passport, etc. I open the app today and all of my documents have been erased. Nowhere to be found. Not impressed. Will not be renewing. I’m moving to another app.

データが消える

過去のデータが全て消えました。

Deleted all my files I had saved for years and reneged on forever pro

I have had this app for years, I opened it up today and found all my scanned files gone. It also shows a ridiculous amount of ads which I had made a one time payment to remove but now it’s gone back to asking me to pay monthly.