This is great - simple and free
Problem with sending the scanned images as one by one works just fine but if you select two or three and then send them it sends the first file multiple times. Daft. I tried it with Save to Files on my iPhone. Resorting to one by one to get it done.
Didn’t work for me
Probably another way to con consumers.
Response from developer
Thank you for contacting us with your feedback. We always appreciate hearing from you because it gives us the chance to improve our apps. With this in mind, could you perhaps tell us how you would suggest we can improve the app at support@impalastudios.com? This way, we can work on that and ensure happier experiences in our app in the future.
Disappointed.
Response from developer
Thank you for your feedback and reporting this issue! In return for using the app for free, you will always see ads. We don’t want to inconvenience you, so we’ll take your feedback into account regarding this and see if we can make improvements to their placement and frequency. If you have any further feedback on the app, or suggestions to improve the usability, please feel free to contact us at feedback@impalastudios.com.
Bad apps
Response from developer
We're sorry to hear that you are unsatisfied with Scanner. If you have any suggestions on how to improve the app, don't hesitate to email us at feedback@impalastudios.com
Отстой
Response from developer
Благодарим вас за то, что обратились к нам с вашими отзывами, и приносим извинения за неудобства, вызванные нашей рекламой. Мы показываем рекламу, чтобы вы и многие люди могли пользоваться нашим продуктом бесплатно, но при этом не хотели, чтобы они вас слишком беспокоили. Будем смотреть на улучшения! Если у вас есть другие отзывы или предложения, напишите нам по адресу feedback@impalastudios.com. Please note that this answer has been translated from English to Russian using Google Translate, so it is possible it contains errors.
No colour scan?
Response from developer
Thank you for contacting us with your issue. Unfortunately, Smartscanner only currently supports automatic detection with scanning for borders and black & white images. We might improve the app in the future, but it cannot be guaranteed as we are currently focusing on other highly accessed apps. We apologise for any inconvenience and hope this helps and brings clarity to your issue. Please do not hesitate to contact us again at support@impalastudios.com if you have any further questions or issues in the future.
Bad
Response from developer
Thank you for contacting us with your feedback. Unfortunately, Smartscanner only has automatic detection with scanning for borders. Also, the image needs to be flat and have contrast with its background surface. It will try and detect a flat surface, and if it's successful, it will scan the image. No other way is currently supported or possible. We might improve the app in the future, but it cannot be guaranteed as we are currently focusing on other highly accessed apps. We apologise for any inconvenience.
Garbage app
Response from developer
Thank you for your feedback. We apologise for any inconvenience and frustration caused. We always appreciate hearing from you, even when it’s negative, because it gives us the opportunity to improve our apps. Please contact us at feedback@impalastudios.com if you have any suggestions for ways we can improve the app.
Terrible app
Response from developer
Hi Negar, Thank you for reaching out to us with this information. We will investigate your feedback within the app and hoe to be able to find the solution for this issue. We're very sorry that the app failed to reach your expectations. Our apologies for the inconvenience caused.
Найден баг
Response from developer
Спасибо, что обратились к нам с этим отзывом. Мы учтем это при улучшении приложения. Если у вас есть еще какие-либо отзывы, пожалуйста, отправьте нам письмо на feedback@impalastudios.com, чтобы мы могли собрать всю необходимую информацию. Пожалуйста, примите во внимание, что этот ответ был переведен с помощью Google Translate.
Good scanner
Just pop up advertising ..but other than that it comes in handy when you need it out in the streets or errands...
Response from developer
Thanks a lot for the kind words. We always like to get your feedback, and it's even better when it's a compliment like this. We'll do our best to keep improving our app, so you can keep enjoying it. If you have any suggestions that might help us improve the app even further, please do not hesitate to contact us again in the future.
Seems good
Does it make a PDF? After it scans, can’t get it to create PDF file...?
Response from developer
Thank you for your review and question. In the preview you can edit the file name, contrast & brightness, rotate the page and choose any A paper size you would like to save it as. Share your scan by email, social media or any other way you desire. Print your scan directly from the preview mode, or save it in the gallery as a PDF. If you have any other questions or issues in the future, please do not hesitate to contact us again at help@impalastudios.com.
Unable to scan multi-page documents
Response from developer
Thank you for reviewing our app. Unfortunately this feature is not available in our app at the moment. We are constantly looking for ways to improve our apps though, so we might consider adding this in the future. If you have any further questions or other issues in the future, please do not hesitate to contact us again at help@impalastudios.com.
Doesn’t work
Worthless app.
Horrible
Response from developer
Thank you for your feedback and our apologies for the inconvenience caused by our ads. We want to learn from your experience, so we would like to ask you, could you please send an email to help@impalastudios.com to tell us what ad type bothered you the most? We will take your feedback into account to balance our ads better in the future.
Scanner is Poor
Response from developer
Thank you for contacting us regarding this issue, and our apologies for the inconvenience. We were not aware of this issue yet, and will investigate it further immediately. Please keep in mind that this might take some time, but we do want to have it fixed as soon as possible. If you could send us any useful information or screenshots about the problem then that would be very helpful, and this can be sent to help@impalastudios.com. Again, our apologies for the inconvenience.
No borders recognised
Response from developer
Thank you for contacting us regarding this issue, and our apologies for the inconvenience. We were not aware of this issue yet, and will investigate it further immediately. Please keep in mind that this might take some time, but we do want to have it fixed as soon as possible. If you could send us any useful information or screenshots about the problem then that would be very helpful, and this can be sent to help@impalastudios.com. Again, our apologies for the inconvenience.
