Login fails
All access has stopped up until 2 days ago. Company does not respond so I’m guessing they are out of business.
Locked out of app
I was logged out of app and tried logging in but it just stops trying. Can’t get in. Cameras unusable without the app.
Not great technology - MAYBE OUT OF BUSINESS
Update: They seem to have gone out of business. App went white. No response after multiple attempts through multiple paths.
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The hardware provides really great resolution but poor motion response and very low resilience. The software is decidedly “OK”. Great example of software design flaw is the feedback / support page that requires manual user entry of data stored elsewhere in the app (email, serial number). A complete pain. Biggest flaw in the overall system is poor resilience, which is a terrible and unforgivable flaw in a security system. If the gateway loses power or the cameras lose connection, 50% chance you’ll need to touch each device. Remote access does nothing. I have a Ring system and a Scenestek system installed side-by-side. The Scenestek System has higher resolution but camera reaction time is so poor that it misses most event triggers. You can walk by it quickly and it takes video after you’ve passed, whereas Ring captures your approach. Seriously immature system. I’ll revise my review if they update the weaknesses.
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The hardware provides really great resolution but poor motion response and very low resilience. The software is decidedly “OK”. Great example of software design flaw is the feedback / support page that requires manual user entry of data stored elsewhere in the app (email, serial number). A complete pain. Biggest flaw in the overall system is poor resilience, which is a terrible and unforgivable flaw in a security system. If the gateway loses power or the cameras lose connection, 50% chance you’ll need to touch each device. Remote access does nothing. I have a Ring system and a Scenestek system installed side-by-side. The Scenestek System has higher resolution but camera reaction time is so poor that it misses most event triggers. You can walk by it quickly and it takes video after you’ve passed, whereas Ring captures your approach. Seriously immature system. I’ll revise my review if they update the weaknesses.
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App unusable
After a year, it kicked me out of my app. I cannot login anymore, always gives me an error message. I am traveling and cannot set up cameras again under new login. I cannot reach customer service, since you have to log in to do so. So, all cameras are completely unusable right now.
Not great technology
The hardware provides really great resolution but poor motion response and very low resilience. The software is decidedly “OK”. Great example of software design flaw is the feedback / support page that requires manual user entry of data stored elsewhere in the app (email, serial number). A complete pain. Biggest flaw in the overall system is poor resilience, which is a terrible and unforgivable flaw in a security system. If the gateway loses power or the cameras lose connection, 50% chance you’ll need to touch each device. Remote access does nothing.
I have a Ring system and a Scenestek system installed side-by-side. The Scenestek System has higher resolution but camera reaction time is so poor that it misses most event triggers. You can walk by it quickly and it takes video after you’ve passed, whereas Ring captures your approach.
Seriously immature system. I’ll revise my review if they update the weaknesses.
I have a Ring system and a Scenestek system installed side-by-side. The Scenestek System has higher resolution but camera reaction time is so poor that it misses most event triggers. You can walk by it quickly and it takes video after you’ve passed, whereas Ring captures your approach.
Seriously immature system. I’ll revise my review if they update the weaknesses.
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