Bro this is insane
Response from developer
I’m really sorry, especially when you rely on the app for reading. Reinstalling should not leave you without access. Please contact me through the App Store support link with your device, iOS or macOS version, and purchase details so I can investigate. Apple handles refund requests directly.
Stop trying to monetize people’s disabilities
Response from developer
I'm sorry the pricing or subscription was frustrating or unclear. I understand that this can feel disappointing, especially for an accessibility app. I'll review how the offer is presented. For a refund, Apple handles purchase requests directly.
Do not buy
Do not buy. It’s literally my biggest regret of a purchase. I have never written a review before but I’m literally writing one right now because of how upset I am about the scanner to text not working. That’s the whole reason why I bought the app, and the one feature I wanted to work did not work at all.
DO NOT GET THIS APP.
Response from developer
Hello Suppppw, I'm sorry to hear this — especially since this is your first review ever, I know something really went wrong. I'd like to understand exactly what happened so I can improve it. On the scan: text getting mixed up or reordered usually comes from the photo angle, lighting, or a curved page, but if it happened consistently for you, I'd like to look into it properly. Could you reach out through the in-app support (Settings > Contact) with a couple of the photos you used? That will help me see exactly why the recognition failed on your textbook. On the pricing: you're right, there's no free trial on the yearly plan. I understand the weekly price display made that less clear upfront — that's useful feedback, and I'd like to know what would have made it clearer for you before you purchased. Thank you for taking the time to write this, even though it was out of frustration — it genuinely helps me improve the app. Michaël
