Needs improvement
First thing is just the labels. When I go to indicate my kid won’t be on the bus I have to ‘delete a change ‘. What change? Why is a previously scheduled bus ride a ‘change’.
Then probably 50% of the time when I ‘delete the change’ I get a 500 error and have to call the school anyway.
Then probably 50% of the time when I ‘delete the change’ I get a 500 error and have to call the school anyway.
Clean and easy to use
The SchoolPass app is fairly simple and easy to use and understand for configuring my child’s dismissal at their school, as well as marking attendance changes such as late arrival and absence. However, parents are often confused by the options when you need to make a change. There is a large check-out button, which seems like it should be used when I need to pick my child up from school early, but instead I need to press the small + button which lets me “add” a change of early pickup to my child’s attendance. This is confusing and it’s easy to forget or overlook the plus button when you only make occasional changes.
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Bad
Nearly impossible to use. I’m thinking of building my own app to compete. Should be easy as pie.
Works great when it opens
This app is a four-star app when it works. The problem is we use it one or two times then the next time we open it, it gets stuck on the title screen with the spinning arrow of doom and never opens up. We have to delete and redownload the app every other time we want to use it.
Great App!
Simple, easy to navigate and use.
Agradecida
Excelente aplicación.
Ugly unfriendly app
The interface is not very smart. It does not adjust the UI based when you pick up the kid. When you pick up you keep clicking the sign in button. Could be much more effective and delightful for something that you are forced to use every day.
Easy to use
When I need to notify the school last minute for an appointment I can use the School pass quickly and easy at my convenience. School could be closed or not able to contact them due to meetings. It is a quick entry and done!
Works when it wants to work
I have to frequently offload and redownload and reset password - which is super fun in the pickup line.
Rough around the edges
Usable as long as you stay in the beaten path. As soon as you are trying something new it can get really tedious, expected behavior is not intuitive, error messages are generic…
Glitchy, doesn’t work for multiple kids
Nice idea in theory. However, if you have multiple kids, it’s highly likely the app won’t work properly. Despite doing all the recommended things (uninstalling and reinstalling, resetting passwords using a laptop, ensuring passwords are the same for each account, etc) it still won’t allow us to toggle between kids. If you are logged in with one kid and try to toggle to a different kid on the app, it will shut down - Every. Single. Time. The only workaround is to log out of the app each time and then relog in under each child. This of course defeats the purpose of having an app that can send push notifications, which will only work for whatever kid you are logged into at the time.
And no - it is NOT user error or a problem with my phone. My spouse has the same problem. Multiple parents at the school have the same issue as well (the school knows this and cannot seem to find a solution to it) and what should be a time saving resource is just another headache.
And no - it is NOT user error or a problem with my phone. My spouse has the same problem. Multiple parents at the school have the same issue as well (the school knows this and cannot seem to find a solution to it) and what should be a time saving resource is just another headache.
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App not working
App has been down for over 24 hours. I was not able to log my child’s absence as the app only allows you until 11am on the day of the absence to report
Worked fine now It donty
Last year it worked fine. This year, I have to uninstall to then reinstall just to use it. This is multiple times a week.
Worst app
I have been caught in an infinite loop of resetting passwords and it never sticks. This app unusable.
No Carplay? Why?
This app does everything it promises. But also promotes holding mobile devices in hand and scrolling through the app. The big buttons help but it also begs the question, why is there no way to use CarPlay? Great product, but remains unfinished until option for CarPlay is offered
Doesn’t Open Consistently
This app is honestly garbage. It only opens once in a blue moon, and when it doesn’t open I have to delete and reinstall (which is often because I need to access it multiple times a week). No idea how this thing has such a good rating when everyone at my school has the same issue.
Worst app ever
If you have one school that uses this app I think it would work fine, but if you have kids at 2 different schools that use this app you will be yelling every obscenity in the dictionary. If you log into school 1 it logs you out of school 2 and then you have to reset your password for school 2. Once you rest your password for school 2 you are now logged out of school 1. To log back into school 1 you have to reset your password. Even if I could deal with this, half the time the password reset doesn’t work, through the app or online so then you can’t log into anything. I hate this app to the depth of my soul
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Great app, one change
Great app, use it regularly without any issues. The one thing I would love for them to consider would be to have some kind of auto login. I have to remember and manually type in my password every time is an extra step that I would love to live without. It’s not a big deal, but the little things add up to be a huge convenience! Face ID option, as so many apps have, would be amazing!
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Buggy password reset on app
Buggy password reset on app. Sends 2 codes and each time only (or neither) work. Had to log in on computer, password reset (which didn’t send the first time) and fix things there.
You spin me right round
App doesn’t launch most of the time, and it keeps spinning and spinning. It doesn’t remember the password about 50% of the time. How about using facial recognition? It is 2025 after all…
