My camera keeps glitching like when I watch it glitch
Phone overheating when recording
Set up instructions are all out dated
Response from developer
Thanks for taking the time to write. Getting set up should be straightforward, and knowing which part tripped you up is the fastest way to fix it. Please reach out right inside the app: Settings > Support > "Send Feedback/Bug Report." That sends your current setup along so you can get exact steps for your device. Every message gets read and answered.
Solid app became usable. :(
This latest version was the first time that the SW has been unusable. The first two times I’ve tried to stream with use version 5.7.1, my phone has shut down within 15 minutes b/c of overheating, the audio was spotty (even at 1080p) and there were glitches in the user interface.
I hope a testing is improved and a new version is released soon.
Response from developer
Thank you for the years of support, and for referring so many parents and coaches to ScoreCam. I read this carefully and want to help you get back to a reliable setup. Overheating in about 15 minutes, with spotty audio and interface glitches, is almost always the phone being asked to do too much at once: recording and streaming together at 60fps. Once the phone gets too hot audio is the first thing to break up. This is especially true on older devices running iOS 26 (Note: iOS 26 on older devices is a known thermal issue) Two changes usually clear this up right away: 1. Set the frame rate to 30. At 60 the phone works twice as hard for no real gain on a stream. 2. Choose either record or stream for a given match rather than both at once. Please give that a try at your next match. If it still runs hot with those settings, go to Settings → Send Feedback/Bug Report — that lets us capture your settings so we can dig further into what's going on. Thank you again for sticking with us.
