Scotsdales Scan & Go User Reviews

Top reviews

Still can’t add card to Apple Wallet

Apple Wallet is the easiest way to handle loyalty cards in store, rather than searching for a specific app at the till. But tapping the Add button gives “The pass cannot be read because it isn’t valid" error. It looks from comments here that this has been a problem for at least a year. Developer please note!
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Can’t add card to apple wallet

App has very few features, and it’s disappointing that I can’t add the card to my wallet, forcing me to stand at checkout waiting for a millisecond of signal (rare in any scotsdales branch) just to load the barcode. Would be great if a bit more thought went into the app, and time was taken to ensure it isn’t full of bugs.
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Breakfast

Scrambled egg did not taste right , raised it and told eggs in date . Other breakfast was decent

Shopping luncheonand eating experience

Since the refurbishment and the wonderful restaurant wow it’s so posh! But not gpricey ⭐️

didn’t work

sadly I scanned some items in successfully but others from the meat section and veg section errored and appeared with £0 . I deleted my cart and just went through the checkout f2f as usual.

Membership Card

App is a little buggy and cannot add membership card to Apple wallet

Sunday breakfast

Disappointing … bacon was hard, when eventually arrived also 35 minute wait for tea and coffee - really ?

Beautiful new surroundings

I’m sure once they get sorted it will be better 🌟unfortunately we waited 40 minutes for breakfast and then it was cold . However it was a beautiful surroundings and the staff are lovely 🥰

Shopping and eating experience

Since the refurbishment and the wonderful restaurant wow it’s so posh! But not gpricey ⭐️

Love the staff

Love this place, staff go above and beyond to help xxx

Horningsea cafe

My husband & I went for a morning breakfast, was served by a very hospitable young girl, Emily, she was very polite with fantastic,great customer service too! Outstanding!

Unacceptable delivery of garden furniture

A garden furniture set was delivered to me locally. The delivery man texted me he was coming but left the items in the front garden without letting me know, free to be taken by whoever! Of course he does not answer his phone and Scotsdales does not pick up the phone. This is truly disappointing. I do not recommend order from this shop , one will find a cheaper and better service elsewhere.
From previous very good customer
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Friendly, knowledgeable staff.

I visited the Scottsdales (Great Shelford) earlier today, the friendliness and helpful nature of the staff there never ceases to amaze me. Two colleagues in particular stood out, Liz (outdoor plants) is a fount of knowledge and a pleasure to talk to. Alice (Customer Service Desk) was also incredibly helpful and polite, helping us navigate the offers and signing us up for a membership card, no pressure, just very informative. Both staff members are a credit to the Scottsdales family.
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Doesn’t work well

Seems buggy and button to add to apple wallet doesn’t work

Useful app but Apple Wallet link doesn’t work for me on iOS

Much more useful than a physical card however the link to add my card into my Apple Wallet doesn’t work. Since the last app update was a year ago, perhaps something to do with iOS 18?

App not good

Can’t add the scan code to Apple Wallet because, it states: the code is not valid.

Super Scotsdale garden centre

Found Scotsdale at Shefford about 40 miles from us but we went there for a change . My daughter is wheelchair bound but a great idea in cafe so you can reserve and go and get food and drinks .
Wonderful place to shop it has everything you need for house and garden . Love all the lights . Good loyalty card . Disabled toilet quite small if the carer has to get in to help . But that was the only issue .
Love love love
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Where is ‘Search’?

I am trying to find what lawnmowers are sold at Scotsdales Shelford, but all I get are lawn products, NOT lawnmowers!

Breakfast Fordham

Excellent breakfast yet again

Liz B’s review

Been coming to Scotsdales since it opened, with all of my family; love it! Such special memories!