Scouttek app
I’ve never had a problem with the app. It had preformed well. The line fees are outrageous and the data plan is two expensive. When I had the Exodus app I paid $100 less a month!! I never had a problem with the Exodus app. I even had a 5 GB plan $100 cheaper than Scouttek 1 Gb plan. Until they change there line fees in data plans I’ll use my camera as normal SD cameras. 2GB and two cameras is more expensive than my 5GB and 11 cameras!! They’re making a fortune!!
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Helpfull Scottie
so i got thid camra the Rival from exodus this year and couldnt every get the camra to work right. got ahold of Scott from Scoutek and with in minutes he got the camra tuned up and working. Verry helpfull and friendly.
thank you you guys for all the help , just got to get that big boy on the ground now.
thank you you guys for all the help , just got to get that big boy on the ground now.
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Relentless troubleshooting
Scotty helped me figure out issues with a couple cameras. Took us several iterations of trying things to resolve.
Great customer service
I’m really enjoying Scoutek. Every time their customer service is excellent. Quick to reply, and super helpful. They really put their customers first! Definitely recommend.
Great Customer Service and Quality Photos
I purchased 4 shadow cameras. The photo quality is very impressive. I did have a issue with one camera connecting. I texted the number on the website and within hours I had a phone call from customer support trying to troubleshoot the problem. The guy that called me was extremely nice and helpful. After a attempts troubleshooting the customer service rep offered to have the cameras mailed back so it could be fixed or a new one sent to me. I received a return label in my email and I am shipping the camera tomorrow. I am very impressed with this company and look forward to changing all my camera over this company not only for the quality of photos but the customer service!
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Horrible UI/UX
In the world of camera apps this one seems to forget the day to day primary JTBD. The UI/UX is far from intuitive and has been left behind by most every other camera app out there these days. It’s honestly a shame that Exodus cameras are tied to this app. It’s the primary reason I stopped buying their cameras.
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Good but…
We have 12 cameras and I keep having to add one of the cameras back to the SCOUTEK app. I should not have to do this every couple days. Please fix
Great service
Had these cameras for a while and worked great. Had an issue with both of them not connecting to the app. Emailed Scott from scout tech had me two new cameras in the mail pretty quick. Great customer service. Will buy again.
Great customer service!
I want report the Great customer service I’ve received from the folks a SCOUTEK I use there data plan and have purchased cameras from them as well. First class on both. I recently had a new camera purchased from SCOUTEK that wasn’t working to my or there standards. Sent it back to them and instead of keeping it until they found the problem and being in the middle Whitetail deer season they just sent me a New one with there apologies. You have to admit that’s very rare these days. Keep up the Great service SCOUTEK.
Joe N. From WV
Joe N. From WV
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Scoutek
Hands down best camera and app firmware on the market! Customer support is a 10/10!
Great app!
Awesome product!
Very user friendly app. Fees are reasonable and are NOT per camera like others I researched. Any issues with cameras or connections were quickly taken care of through very responsive tech support.
Very user friendly app. Fees are reasonable and are NOT per camera like others I researched. Any issues with cameras or connections were quickly taken care of through very responsive tech support.
Customer support
Great customer service and support!!!
Customer service
I’ve used there app for two years now. It’s super easy to use and any questions I had was answered. I have used Tactacam and other cell camera companies. This app is by far the best I’ve used.
BEST APP HANDS DOWN
The SCOUTEK app is by far the best app I have used for cellular camera management. I can seamlessly manage all of my cameras without experiencing in the field issues like I have with other apps. The new map feature that was recently implemented was a great addition. This company is operated by some great people who truly care about their customers. Customer service is second to none! Hats off to these folks. Highly recommend.
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Absolutely best customer service I’ve ever experienced
I purchased the shadow cameras (2 pack - great promotion) and had left them on test mode overnight but was worried something was wrong! I reached out via text and the support team was incredible! Obviously it was user error, and they were super patient and kind and very quick to help me find the problem. I just placed my second order on the cameras so I got 2 more coming.
Thank you, Scoutek!
You guys are making my first hunting season incredible already!
Thank you, Scoutek!
You guys are making my first hunting season incredible already!
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Incredibly simplistic and intuitive
The Scoutek scouting App is so easy to navigate and command requests sent to the App have always gone through flawlessly.
Really appreciate the OTA firmware update option right from the App. In the past I’ve owned other brands that require ypu to go to the camera directly with preloaded firmware on an SD card, which defeats the purpose of the cell cam in my opinion.
Overall, I highly recommend this App for all yput scouting needs! Scotty and the boys at Scoutek will always respond if you have any in-field issues as well with great customer support!
Really appreciate the OTA firmware update option right from the App. In the past I’ve owned other brands that require ypu to go to the camera directly with preloaded firmware on an SD card, which defeats the purpose of the cell cam in my opinion.
Overall, I highly recommend this App for all yput scouting needs! Scotty and the boys at Scoutek will always respond if you have any in-field issues as well with great customer support!
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Customer service is great
Had some issues when getting the cameras out this year. Contacted support and they had it fixed within 24 hours. Thanks again guys.
Great customer support
I had a question on my account and SCOUTEK was so helpful getting me straightened out! Not only that, Scotty gave me valuable information about my account and how to save money!! Great company!!
Questions Answered
Love the team at SCOUTEK. I’m new to cell cameras and they constantly communicated with me until all my issues where resolved.
First Timer
Best cameras out there. First time using a cell cam and I absolutely love the Exodus trail cameras and SCOUTEK is easy to use and the customer service TOP NOTCH!!! Scott is quick to respond to every question I had. Thank you guys for making it easy for the first timers.
