So bad I now just use Toolstation
This app used to be great, but now it’s so bad I drive an extra mile to collect stuff from Toolstation. Constantly freezes, crashes, not just on my phone but on two other iPhones. If you use Safari, it cookies to open the App, so you have to delete your cookies. Tried deleting and reinstalling app, same issue, just hangs on the blue opening screen or if you get it to open (eventually) it then doesn’t add items to basket or crashes.
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Very easy
Much better than previous method I used of ordering online as in the app it all happens quicker.
Greggs Reward?
The app gave me a Greggs reward but not showing anywhere and nothing sent to me?
Perfect
Order click, collect, simple
Unable to log in or week app support
Same issue as I previously experienced. Cannot past sign-in page. Telling me something like page is busy, too much traffic or something nonsense for a company the size of screwfix.
Reliable
Always reliable and quick ordering service and collection.
Can’t fault them.
Can’t fault them.
Modha
All good
Penicuik Store
Been in the Penicuik store regularly over the past fortnight. It’s a really organised shop, and never waiting to be served even when it’s busy. Really neat, tidy too.
Y'know what, it works well
Plain and simple and does the job.
If I could complain about anything it's that nothing could possibly need so many updates, so frequently, for such a straightforward app. Just chill, don't ruin a good thing.
If I could complain about anything it's that nothing could possibly need so many updates, so frequently, for such a straightforward app. Just chill, don't ruin a good thing.
Mr
Always times system problems cause service technical poor
Please make next day collection items clearer!
Please think about how people use this app. Yes it might be user error, but you could make it clearer when an item is next day collection. When you’re rushing to buy something it can easily be missed.
Annoying
I sometimes can’t get products sent to the house I am ordering but have to pick up. It
doesn’t seem to matter the size , shape or what the product is. Annoying as it often splits an order and the nearest Screwfix is 40miles away
doesn’t seem to matter the size , shape or what the product is. Annoying as it often splits an order and the nearest Screwfix is 40miles away
Login
Going round in circles trying to login
Super fast delivery
Great service when you’re busy and driver was really polite.
Thank you
Thank you
Why so difficult
Ordered twice for home delivery both times got not even half of order I have to collect other bits if I wanted to collect would not have paid for delivery to go and pick it up waste of time
Unable to log in
Same issue as I previously experienced. Cannot past sign-in page. Telling me something like page is busy, too much traffic or something nonsense for a company the size of screwfix.
Prices becoming high
Just becoming more and more expensive for basic things, way more than economic inflation.
Ages to load
Takes ages to load and login.
Bonkers
The app remained on, even after restarting. Had to delete it in the end as it was refusing to get shut down. I’ll just use a search engine to find and shop.
Painless
Loving the App, easy to navigate and find what you are looking for. My go to for DIY everytime. Flawless