Seattle Transit User Reviews

Customer Experience

Positive experience38.5% of reviews
Neutral7.7% of reviews
Negative experience53.8% of reviews

~ Based on 13 written reviews from the US App Store.

Is Seattle Transit Safe?

Seattle Transit: Bus Tracker appears safe based on user ratings. AppsHunter Safety Score for Seattle Transit is 93/100.

This assessment is based on 753 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.0% of ratings point to a safe experience
2.8% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 753 App Store ratings for Seattle Transit.

Is Seattle Transit Legit?

Seattle Transit: Bus Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Seattle Transit is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good app, bad monetization

The app is pretty sleek, but is full of obtrusive ads and the only way to remove them is subscription, like everything these days. I don’t want to pay subscription for my bus schedules lol even if only a few bucks a month

Response from developer

We're truly sorry for this frustrating experience. This is not the practice we intend, and we take this concern very seriously. Please contact our support team immediately so we can look into this and make it right for you. The Seattle Transit: Bus Tracker Team

Cost for pro

As a disabled rider with limited income is there a reduced rate for the pro version?

Response from developer

Thank you for reaching out! We don't currently offer a reduced rate, but we truly appreciate this feedback and will share it with our team. Please contact our support team directly at support to discuss possible options. We hear you! The Seattle Transit: Bus Tracker Team

Terrible

I deleted this app because I’m no longer in Seattle and yet they keep sending me stuff

Response from developer

We're so sorry about that! Please reach out to our support team at [support link] and they can help get those notifications stopped right away. The Seattle Transit: Bus Tracker Team

No Means No

Stop bothering me about notifications and location. I said no, what should that mean? Disgusting design.

Response from developer

We're so sorry for the frustration! We hear you and are looking into how we handle permission requests in version 2025.5.6. Your boundaries should be respected. Please reach out to our support team if this persists! The Seattle Transit: Bus Tracker Team

Scheduling Nightmare

Looking up when the last train runs? Good luck with this confusing mess of an app. Makes planning ahead a real pain. It’s fine for scheduling a specific trip but useless as a reference.

Response from developer

We're so sorry the app is making it hard to plan ahead! We're looking into improving how schedule information is displayed. In the meantime, please reach out to our support team and we'd love to help. The Seattle Transit: Bus Tracker Team

Just One Bus Away you pay for

Doesn’t have actual real time tracking on buses, goes off the same schedule as OBA but also asks you to pay for it while OBA is free. Nice UI and all but not better than what you can get for free.

Response from developer

Thanks for the honest feedback. You're right that we use schedule-based data similar to OBA, and that's a fair point about value. We'd love to hear what features would make the subscription worthwhile to you. Please reach out at support! The Seattle Transit: Bus Tracker Team

Scam

The app offered to buy ad-free version for $5 VERY clearly saying its a one time fee, and not a subscription. I clicked “purchase” only to discover… I subscribed to it with monthly renewal! Omg why, I just don’t get it, spending all this effort to build a nice app and then ruin it with these cheap and dirty tricks in to swindle inattentive people of a few extra bucks. Shame, omg what a shame.
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The best App

Keep up

Response from developer

Thanks so much for the kind feedback - we appreciate it!

Was the best way finder for this out-of-town-er

I use this app to get around downtown and various areas while house hunting. It was invaluable in getting me to these locations and 100% accurate. Kudos to the developer.

Response from developer

Thanks so much for the kind feedback - we appreciate it!

Seniors

Would love to see a one-time fee for seniors. Too expensive for just occasional use. Would love to recommend app to other seniors, but may be too expensive for some.

Response from developer

Thank you for your feedback! 😊 We appreciate the suggestion about a one-time fee for seniors. We want our app to be as accessible as possible, and we’ll definitely consider this idea for future updates. Your support and willingness to recommend us means a lot—thank you! 🚍✨

Pretty Slick!

The app works well to understand the commute options to get to your destination, including scooters and e-bikes (you must pay a small premium to see these options).

The “Go” functionality works well and predicts 1 line arrivals accurately. I haven’t tried it for busses. I do like how it notifies you of your stop in case you are not paying attention.

The ability to give feedback on the seat availability and cleanliness/loudness of the vehicle and station is cool and I hope the data is used by transit productively to keep the trains and stations clean. The 1 line does seem to have a small but consistent amount of riders who camp out and sometimes create a mess in the back seats and leave the fabric seats dirty.

Overall this is a big improvement in the app and much appreciated by this commuter.
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Response from developer

Thanks so much for the kind feedback - we appreciate it!

System Errors and NO assistance available

After a Mariners game my wife and I were directed to walk approximately 1 mile to catch the 550 bus to return to Bellevue Transit Center. It was approximately 10 PM. We we arrived at the directed site there was no transit bus stop at that location. The APP then notified us that that bus stop was closed due to construction. The APP would not direct me to another bus stop - it kept directing us to the same location. We walked until we found Transit Security employees- they directed further back to where we had originally started walking. When we arrived there there was no 550 pickup site. A downtown bus driver took us back up to another location and directed us to walk down hill from 2nd to 4th Ave to a bus stop there - there was no bus stop there. We walked further uphill and found a bus stop & a 550 bus was stopped there. When we tried to get on the bus, the driver REFUSED to let on, saying it was a drop off location only. I explained the it was 10:30 PM and we needed to get back to Bellevue Transit Center before the last bus. He refused to tell us where a bus stop was that we could catch. He rudely shut the doors on us. After walking more miles we found 2 more Transit Security employees that told us to go back to the transit stop where the driver refused to let us on. A few blocks more of walking and trying to use the USELESS APP, we caught a CAB that cost us $75 to take us back to the Bellevue Transit Center where our vehicle was parked. It was mid-night. Don’t trust your life to Seattle Transit!!!
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Response from developer

We're so sorry for this awful experience. What should have been a simple trip home turned into hours of stressful walking late at night, and our app clearly let you down when you needed it most. We sincerely apologize and are looking into this. Please reach out to our support team so we can help further. The Seattle Transit: Bus Tracker Team

Visitors

Excellent

Response from developer

Thank you so much! We're thrilled you had an excellent experience. Safe travels around Seattle! The Seattle Transit: Bus Tracker Team