Security Camera App User Reviews

Customer Experience

Positive experience21.1% of reviews
Neutral5.6% of reviews
Negative experience73.2% of reviews

~ Based on 71 written reviews from the US App Store.

What users say

Is Security Camera App Safe?

Security Camera App - CamScan appears safe based on user ratings. AppsHunter Safety Score for Security Camera App is 86/100.

This assessment is based on 2,358 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.6% of ratings point to a safe experience
4.2% of ratings suggest some concerns
14.2% of ratings point to a risky experience

~ Based on 2,358 App Store ratings for Security Camera App.

Is Security Camera App Legit?

Security Camera App - CamScan appears to be a legitimate app. AppsHunter Legitimacy Score for Security Camera App is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Money

11.99 a week is ridiculous I will not pay this robbery

Response from developer

We understand that the weekly subscription price may not suit everyone. Subscriptions help support ongoing development, feature optimization, and regular updates. We appreciate your feedback and will continue reviewing how we present our plans and pricing.

Insatisfait

Je refuse de payer un abonnement.je vais retourner tout votre matériel

Response from developer

Nous comprenons que le principe de l’abonnement puisse ne pas vous convenir. Celui-ci nous permet de continuer à améliorer les fonctionnalités, d’optimiser le service et de proposer des mises à jour régulières. Nous prenons votre retour en compte afin de rendre les conditions d’utilisation et les options disponibles plus claires.

False advertising

Purchased because it didn’t require a monthly fee to use!!! wrong! You can’t even start it up without paying a fee 😡

Response from developer

Thank you for sharing your concern. We understand how frustrating it can be when the pricing or subscription requirement is different from what you expected before using the app. We will continue improving the app description and startup experience so the subscription information is presented more clearly before use. If you have any questions about your purchase or app access, please contact us at [support@union-byte.com]

To expensive for the information provided.

This application is way to expensive, for the amount and quality, of data provided during a scan of a network or Bluetooth devices.

Response from developer

Thank you for your honest feedback. We’re sorry that the scan results and pricing did not meet your expectations. Your comments are important to us, and we will continue improving the quality, accuracy, and usefulness of the network and Bluetooth device information provided by the app.

Ring a ding

I like seeing who is at the door, especially when I’m home alone
In

Response from developer

Thank you for your kind feedback. We’re glad to hear that the app helps you feel more aware and secure when you’re home alone. We truly appreciate your support and will continue working to provide a reliable experience.

Hate it not user friendly

Hate it

Response from developer

We’re sorry to hear that you had a negative experience with our app. We take your feedback seriously and will continue working to improve the app’s usability, performance, and overall experience.

Do not use

Took £39.99 and as soon as the money went the app doesn’t work boots you off straight away no refund and having to dispute with my bank. Absolute scam

Misleading sale

I can’t pass installing the device without subscribing to the service, which is different from what’s said on the package. What a waste of time and efforts!

Response from developer

We’re sorry for the confusion and frustration you experienced during setup. Our app includes subscription-based features, and we understand how disappointing it can be if this was different from what you expected from the package information. If the package stated that no subscription was required, we recommend contacting the seller or device manufacturer for clarification. For help with setup or any questions about the subscription prompt, please contact us at [support@union-byte.com](mailto:support@union-byte.com), and we’ll do our best to assist you.

Poor customer service

Someone needs to be able to assist me without having to go to 3 different places

Response from developer

We’re sorry for the inconvenience. We understand that getting help should be simple and not require going through multiple places. We appreciate your feedback and will continue working to improve our support process. Please contact us directly at [support@union-byte.com](mailto:support@union-byte.com), and we’ll do our best to assist you.

Possible scam?

Downloaded the app thinking I needed it but it was the wrong one. It asked me for a payment of £39.99 straight away and I stupidly paid it, without creating an account etc. as soon as I paid the app wouldn’t open for me, so I was scammed out of £40! Stay clear!

New security cameras

I am paying for something that I don’t even know what it is. I thought it was for my new subscription for my new cameras by Arlo.

Response from developer

We’re sorry for the confusion. Our app is an independent tool and is not affiliated with Arlo or its camera subscription services. If you purchased the app by mistake, you may request a refund through your App Store purchase history, as refunds are handled by Apple. For any questions, please contact us at [support@union-byte.com](mailto:support@union-byte.com), and we’ll do our best to help.

Scam app forces purchase with a deceitful continue button

when you download an open up this app for the very first time and you hit the continue button as it tells you about the app it automatically purchases the app on the last continue button without telling you that you’re actually purchasing anything. What a scam I instantly got my refund, but this is absolutely dishonest.
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Response from developer

We’re sorry for the confusion and concern you experienced during onboarding. We understand how important it is for purchase information to be clear before any payment is made. Your feedback is taken seriously, and we will review the wording and purchase flow to make sure the subscription details are presented as clearly as possible. We’re glad to hear your refund was resolved, and we’re sorry the experience did not meet your expectations.

SCAM APP STEALING DATA

This is not the riolink app, it is a copycat, they charge you $50 for a nonfunctional app that collects Bluetooth and wifi data with zero in app functionality. Be warned, do not download, pay for or use this app, immediately after foolishly doing so, I searched for riolink, this arrived at the top, I downloaded, tried to “scan”, was blocked by the paywall, paid, “scanned” and got notified about detected malware packets from my AV shortly afterward.
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Response from developer

We’re sorry for the confusion and concern. Our app is an independent tool and is not affiliated with Reolink or any camera brand. We take privacy, security, and user trust very seriously. If you experienced any issue after using the scan feature, please contact us at [support@union-byte.com](mailto:support@union-byte.com) with more details so we can investigate. If the app was purchased by mistake, you may request a refund through your App Store purchase history.

Money

Yeah, I’m just writing a review cause I’m waiting for a refund so when’s that happening?

Response from developer

We understand you’re waiting for an update. We’re unable to check payment or request status through an App Store review. Please contact us at [support@union-byte.com] with your purchase details so we can help verify the situation.

Can’t see front door on Echo Show

I don’t know what happened

No good

No good

Response from developer

We’re sorry the app did not meet your expectations. We appreciate your feedback and will continue working to improve the app’s quality, stability, and overall user experience.

No support

No support for my eufy e30 cam, I got charged for the app anyway

NOT RING

It’s purposely designed to look like ring. Then it charges you.

I’m coming for ya

Give me my money back right now or I’m suing you for all your money and I’m coming to ya house! Not happy watch ya back
The police are onto you have fun!

Response from developer

We’re sorry for your frustration. If you believe there was an issue with your purchase or the app experience, please contact us at [support@union-byte.com](mailto:support@union-byte.com) with the relevant details, and we’ll do our best to review the situation and assist you.

Can’t even install it with the QR code

Can’t install with the QR code

Response from developer

Thank you for letting us know. QR code setup may fail if the code is unclear, expired, or not fully supported by the device. Please try scanning again in good lighting and make sure the camera or device is ready for setup. If the issue continues, contact us at [support@union-byte.com](mailto:support@union-byte.com) with your device model, and we’ll help you check it further.