Disappointing Support
Love the new update!
Displaying world class art in my home
Amazing Platform!
Software Update
Best app for digital by far
Amazing!!
It’s been two years without an update
Nice but Needs Polishing.
Good concept. If you have a spare dedicated screen or smart tv and an old phone or pc… then it is a nice option, b/c you will need a phone/tv or a pc/display. This is so you can stream images and shorts to that device.
I wish it had a Roku smart tv channel, so I did not have to stream from my phone.
I’m sure someone could figure out a diy with a Raspberry Pi and display. That’d be great. Devs, maybe that’s something y’all could look into moving forward.
Support
Disappointing App - no customer support.
Buggy
App Requires Updating by Developers
LOL, public license extra? What a scam!
Very Glitchy but ok Concept
5/5
Screen casting to my TV did not work
Five-star art, terrible app
Update: Nothing changed after a year. So, I’m canceling my subscription.
Response from developer
Hi Ryan, Thank you for your valuable feedback, and we're sorry to hear about the artwork freezing and manual restart issue. We are testing the app on various devices at the moment to try to replicate and locate the issue and are working to resolve it as soon as we can. We are working continually to improve our apps and will add your comments about playing music and visuals together, and about playlist shuffle, to the list of improvements to make when we next update our Apple TV app (new releases will be announced in our magazine - seditionart.com/magazine - and in our newsletters). It is worth saying that playing artworks with external sound is something we would need to consider carefully as most of the artworks on Sedition are intended to be played as shown, whether with bespoke sound or without sound. If you would like to speak to our team directly please contact us at support@seditionart.com - if you have time it would be helpful if you could send us the model of Apple TV you are using when the issue occurs. Thank you again for your feedback and apologies again for the inconvenience.
Not what I expected
Response from developer
Thank you for your review and we are sorry for this experience. It sounds like there was a problem with your subscription - subscribers shouldn't see watermarks. Please could you contact support@seditionart.com with your subscription email address, so that we can look into what has happened? You can cancel your subscription by visiting your Account page and clicking Art Stream, or by contacting our support team. Once again apologies for the inconvenience and thank you for your feedback.
Shocking...I won’t use these ever again
Response from developer
Hello, thank you for your review and our sincere apologies for the issue you experienced. We are concerned to hear that your subscription didn't end after you cancelled it - this is unusual as our cancellation process does work well in general. We would be very grateful if you could contact support@seditionart.com with your email address so that we can look into what happened. Once again we're very sorry for the problems and inconvenience you experienced.
