SeedFi User Reviews

SeedFi
SeedFi
McBurberod Financial, Inc.

Customer Experience

Positive experience49.1% of reviews
Neutral3.8% of reviews
Negative experience47.2% of reviews

~ Based on 53 written reviews from the US App Store.

What users say

Is SeedFi Safe?

SeedFi appears safe based on user ratings. AppsHunter Safety Score for SeedFi is 88/100.

This assessment is based on 1,128 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.6% of ratings point to a safe experience
2.0% of ratings suggest some concerns
13.4% of ratings point to a risky experience

~ Based on 1,128 App Store ratings for SeedFi.

Is SeedFi Legit?

SeedFi is no longer available in the App Store. AppsHunter Legitimacy Score for SeedFi is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

STAY AWAY FROM THIS COMPANY WILL AFFECT YOUR CREDIT SCORE

Had I known that wanting to save money would end up lowering my credit score drastically I would’ve never fooled with this company. I wanted to save a couple of dollars, but once it was time for me to withdraw the monies that I saved they automatically closed my account. Once it closed my credit score drop drastically. I tried to call the company and of course the people that answer the phone have no clue on how to help me. This app is supposed to be a credit builder and all it did was up my credit score by little points an when I withdraw my savings, it dropped drastically 63 points to be exact. How are you supposed to withdraw YOUR money without having your credit score F’d with?

If anybody reading this, do not do business with this company. It should be banned!
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STAY AWAY FROM THIS COMPANY WILL AFFECT YOUR CREDIT SCORE

Stay entirely away from this company. This company claims that it’s a credit builder when actually when you take your funds out because you hit your target savings they will close the account and a closed account will drop your credit score drastically. Do not download and do no business with this company. I contact them, and they brushed me off. They took so long to contact me and to make things worse they said please refer back to the communication that you received on May 8th for the account closure. So that means for me to contact them again so someone else can take care of it is what I got out of that email. A horrible, horrible company. Sickening!
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What happened though?!?

Loved this app when I could use it. After it ended I tried to do it again and the app no longer worked. Then I tried again and get a screen saying they no longer support the mobile app… so why is there even a mobile app? Then sent an email and got a response from Credit Karma because they are a part of Credit Karma (which I use) why is the service not offered or showing up on credit karma. What’s going on?
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Scammers.

Started a loan with them only for it to be transferred to SST. So I paid the service fee and loan interest to Seedfi and now I have to pay a service fee to SST everytime I make a payment. Costing way more than what the original loan was for. Thanks for the useless reply, I’m aware you are with in your legal rights to change who is servicing the loan. It doesn’t make it any less of a crappy decision for your clients. Especially when SST adds an extra service fee. My account is literally 3 months old, if I had been told there would be a possibility of a change I wouldn’t have opened an account with you.
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Response from developer

We understand your frustration that servicing of your loan has been transitioned to someone new. The terms of your loan are memorialized in the loan agreement and will remain the same. The specified loan servicer can be changed without borrower consent to support the continued repayment of loans.

Loan was sold - Trouble getting savings

This was initially an ok deal - a high interest loan, but regular payments, the ability to pay early and a clean app.

Well, the loan was sold to a company without the proper interface for handling this loan. There was no warning or ability to pay off the loan before the transfer, which I would have done. The email giving us our SST was late - we were told we’d get it on a Monday, mine came three days later.

I immediately paid off the loan and after two weeks, the 2K+ in my savings is still locked, with no communication on how or when it will be released to me.

It helped when I needed it and it’s been paid off, but I’m still waiting on funds and I would not repeat.
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Sold loans to SST after Intuit Acquisition

Blind sided - acquired by Intuit (makers of Quickbooks, CreditKarma, etc) and they decided to sell accounts to SST, a loan servicing company with a shady online presence.

Problems:
1. Current SeedFi payment and balance history is no longer available online - how do I know my loan balance and payment history will be consistent with the move
2. The account on my credit report will be closed and a new account created - I don’t want any new installment loan accounts as you know this can be credit adverse.
3. The savings money is still at CrossRiver, who says there will not be a withdrawal issue when the loan is paid off? Who becomes the custodian of the savings money now?
4. There was no warning or option to pay off the loan in preparation for this transition. That option would have been great.
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Glitches & Logging issues 🫤

So to be very honest I was very much excited to have to opportunity to apply & approval for Seedfi the secured loan in the amount $2000. Then add a savings accounts in order to show. So after downloading the app earlier this year I was able to login, but now I’m having issues. Like this past weekend & yesterday. So a I would had given 5 but I hope by reporting on AppStore that this would be fix & resolve. Also notice others have mentioned that as well. I’m a fan of Seedfi, but I really hope that you can get this update in order to prevent ongoing issues as soon as possible. Thanks.
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Response from developer

Hi, we're sorry to hear this and we would love to take a look at the issue. Please reach out to our customer support team at 833-604-0500 or at customerservice-egs@alorica.com for further assistance.

Was Really Happy With This App/Company Until They Sold My Account

SeedFi really sold me on their Borrow & Grow product and I was happy with it. Making the payments was easy, and having the savings account in a secure place with a trustworthy company made me comfortable. Then they decided to sell off accounts in the Borrow & Grow program to SST, a financial services company with some pretty shady business practices and horrible reviews! Now, I have to wait and see if I become another victim of SST and if they will honor the loan covenants that were made when SeedFi serviced the loan. If I had known SeedFi was going to do this, I wouldn’t have started an account with them. Potential borrowers, beware.
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Response from developer

Transitioning our customers to a new servicer third party is certainly not part of our normal business practice. We are super passionate about giving all our customers the best experience possible. However, as SeedFi is moving into its next chapter we decided that this change was necessary. It hasn’t been ideal, and it hasn’t been as smooth as we would have liked it to be. We have tried our best to communicate with everyone by sending several emails ahead of time. If you feel that we didn’t communicate with you well enough, we are sorry

Wow

Way to go credit score! After saving my “first” $500, my score gained 36 pts on Trans and 29 on Equi!! Cool saving the loot, too! Perfect timing for Christmas! And I’m not paid to say this! Well, I’m paid with increased scores and the $500 saved, so, I guess I am being paid for my testimony! Way to go!!!
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Not Seedfi anymore is SST

Seedfi doesn’t have my loan saving anymore, this new company is called SST. My locked savings doesn’t show in the app anymore. If I would of known from the beginning this was going to happen. I would of never done it. The user experience for SST, is garbage. You can pay over the phone or website. No app. When they send us email about the change, they said that I will get email with account number by 12/5. I never did. I had to call SST to do that. I complain to Seedfi about this but they just gave me a copy and paste answer. Don’t do business with them. Hopefully my savings money will be there when I finish paying this loan.
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Response from developer

Transitioning our customers to a new servicer third party is certainly not part of our normal business practice. We are super passionate about giving all our customers the best experience possible. However, as SeedFi is moving into its next chapter we decided that this change was necessary. It hasn’t been ideal, and it hasn’t been as smooth as we would have liked it to be. We have tried our best to communicate with everyone by sending several emails ahead of time. If you feel that we didn’t communicate with you well enough, we are sorry.

Can’t beat it! App has obvious issues but…

Improve your credit and get 100% of your money back! Bruh, already signed up! 🔥🔥🔥🚒 definitely trouble logging in through the app most of the time but the over concept of SeedFi is awesome!

Good Stuff

I like this app and it’s service because it’s a lot like an account that I had at Crane once, but that account didn’t regularly take money from me to build on the savings. I could just add to it whenever I had spare money, which didn’t seem very often. This takes my money(a set amount) from me on a recurring basis that I can look back on my transactions to help keep track of when the next payment is due. Which, that is a little more difficult than just opening the app, I suppose, but that’s my complaint here. I just wanted to pass on to the dev team that I keep experiencing issues logging in. Namely, my iPhone keeps closing the app as soon as it recognizes my face and logs me in. Totally bump this review to 5 as soon as the app quits doing that to me(and others, possibly.) Overall I highly recommend to those who have difficulties budgeting and or resisting the things on display at the stores lol
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Response from developer

Hi, we're sorry to hear this and we would love to take a look at the issue. Please reach out to our customer support team at +18888588248.

Not very detailed

Signed up for credit builder prime through credit karma and my payment was $10 every 2wks and today when I wake up I see that I was about to be charged $20! They never said nothing anywhere about $20 being paid for first payment. They have alot of hidden secrets! I closed my account asap!

Forced to upgrade to 15

I loved using the app when it supported iOS 14.8 now it’s not working and I still don’t want to update to iOS 16 yet why should we be forced to update to use an app it’s stupid until then I’ll keep using the web version unless they bring back the app support by changing a simple string text from 15.2 to 14
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Company Refuses To Close Account

Does what it says it does, however paying 24% interest on 4K when you only receive 2K drastically increases the interest that you pay (effectively doubles it), but they’re up front about it. That being said, they refuse to close your account. Their process for closing sends you to a phone number of someone who “can’t” close your account, and an email that does not work. Update: developer response is misleading. After you pay off your loan, you cannot close your account. I paid off in Nov. 2021, but my account stays open after multiple request to close it.
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Response from developer

Our Borrow & Grow is a 2 part loan that can help our customers' immediate needs today and build up a savings that can be withdrawn once the loan is paid off in full (including interest and fees). We understand this might not be the best option for everyone. If you really want to close it out, you can pay the full payoff balance anytime. If not, paying according to the payment schedule will help you build credit and savings at the same time.

Credit score

How often does your credit go up using this app?

Terrible Company

Update: You asked me to write to you based on my review I posted. I’ve sent you two emails with proof of what your representative confirmed but still denied my application for.

I submitted an application a few days ago. I submitted all of my requested documents within the app as they were asked of me to do so. This company is terrible and misleading!!!! I spoke with several customer service representatives whom all reassured me that the only document I needed to submit was my bank statement, which I explained in detail via email and via phone calls that I’m on an join bank account, which is where all of my transactions, payroll deposits etc., are in/located. Every single representative I spoke with LIED TO ME!!!!! They told me oh we see your name listed at the end of your statements as a joint owner so the only thing you need to do is re-submit your documents and everything should be fine and we can proceed with your application for the borrow and grow fund. That was a complete LIE!!!!! My application was denied because now they are saying they don’t see my name listed on my bank statements which is a complete LIE!!!! DO NOT DO BUSINESS WITH THIS COMPANY!!!!!! I will be contacting the Better Business Bureau!!!!
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Response from developer

Hi Diamundgurl - We're sorry this happened. There are a lot of strict rules in the financial space that are required before we are able to approve/fund a loan. This can sometimes really slow down the process. We would be happy to take another look at your application if you'd like to write to us at appstore@seedfi.com. Thanks!

Take money out of account same day, but Hold your savings forever

Paid off my loan in full, 3500$, look at my bank account 10 minutes later and they have already processed payment, been waiting on savings to unlock for 3 days and they said im going to have to wait longer (up to 9 business days) and then wait another 2-3 business days to process to my bank account, they are quick to take your money out but cant press the button to release your money, going to file a complaint with the CFPB since this seems unethical given im not being paid interest on money they owe me!
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Response from developer

Hi Dano - It can take up to ten business days for the savings to release. There are a number of factors that go into this - like an outside bank that can slow the process down (and we just have to wait for them) or required fraud checks. We wish we could instantly have it all sitting there the second you make your last payment, but in the finance industry, there are a lot of rules behind the products that we are required to follow. Thanks for the feedback!

GREAT SYSTEM

The credit builder is definitely a great option to increase your score. The app is faulty but the browser works perfectly 👍🏼 I waited sevens for my account to unlocked on the app but I was able to withdraw my money back on the browser.

Mobile App

When will there be an update for the app? Instead of having to use the browser.