Seen User Reviews

Customer Experience

Positive experience36.0% of reviews
Neutral12.4% of reviews
Negative experience51.7% of reviews

~ Based on 89 written reviews from the US App Store.

What users say

Is Seen Safe?

Seen: Stories Maker appears safe based on user ratings. AppsHunter Safety Score for Seen is 94/100.

This assessment is based on 2,872 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
2.5% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 2,872 App Store ratings for Seen.

Is Seen Legit?

Seen: Stories Maker is no longer available in the App Store. AppsHunter Legitimacy Score for Seen is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Cool app but glitches

Every time I went to add my own photo the app shut down. Can’t even use it ???

Crashes when I try to upload a photo

I used to love this app, but now it’s unusable because it crashes and closes any time I try to add a photo or video to a template. Can you please fix it? 🙏

Works great

Everything is going well so far!

DON’T DOWNLOAD ZERO USE WITHOUT SCAM SUBSCRIOTION TOU CANT CANCEL!

I loved the original Facetune app years ago, so I had high hopes. Unfortunately, this version does none of what it promises. Edits look awful, the app is nearly unusable without starting a “free” trial, and canceling the subscription was nearly impossible due to technical issues. I was charged $77 for an app used for less than five minutes on day one. I’ve contacted support and requested a refund— and was denied!! Check the screen time for proof. This review isn’t just frustration, it’s a warning. Be cautious. HORRIBLE COMPANY!
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Won’t export more than 2 frames

This has never worked. Whenever I create a post that has more than 2 drop in frames, it only saves 2. It doesn’t matter if they are video clips or pictures, I only get two. What a waste of $.
And I tried googling it, I tried looking for tutorials, didn’t find any. Customer service email only works if I have apple mail set up on my phone. I can’t copy the email address and go to my own email. WTH?
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great app!

looking forward to your updates!!! thank you!

Developer has ABANDONED this APP!

WOW! Idk how Apple is allowing apps like this to still remain in the App Store?! They haven’t updated or added anything new to the app in OVER A YEAR!!

Missing features to make this truly useful

This has a lot of potential but it is missing features to make it truly useful in a business setting. For example , why is there no way to control slide duration? I had to take my project into Premiere Rush to edit timing and stitch them all together. Also no way to add sound or music. This is critical.

Also, there no way to export story as one single video instead of separate parts. I could see why you might want them separate but this should be a user choice in the export options not a default.

Last, and in some ways this feels the biggest oversight you can’t duplicate a project. This is essential if you want to make different versions of the same story and test their effectiveness, especially as ads.

If the developers make some of these changes and I’d give them more stars but for now it doesn’t feel like the complete package I need for my business.
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Charged my account without informing me

I didn't even know I had this subscription - I may have used this once or twice but haven't touch it in a year. I can't even find a place to cancel whatever it is they are charging me for. Do not download this app.

Subscription

Will not allow me to cancel subscription

Amazing

I love it is helping me so much with my small business 💖💖 really good

No Longer Functioning? Cancel Your Subscription.

I purchased a year subscription about 6 months ago and the app hasn’t created any new templates for the last 5 months. The app could be great but it seems it’s been abandoned by the developers. I was not told it would no longer be operating and my subscription would have automatically renewed. That’s a really shady thing to do.
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Premium

Good afternoon, are you guys planning on lowering the yearly membership please. I want to take advantage of all you’re templates. Thanks!

Didn't think it through and that's good!!

So I love photography so I downloaded the bundle. Just for anyone who is looking to see if this is a good app beware that the creator didn't think it through. It wants you to make a subscription to share your photo!! You can just screenshot it and crop the area around the photo out!! Lol, this cracks me up. Anyway this overall it a good app though not everyone can afford the subscription so I wouldn't make all of the apps “free” and have in-app purchase.

Anyway that it bye!!
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Query

Is it a paid app I am unable to upload the pics

Lifesaver !

Seen makes life as a business owner so much easier. Making promo material is so fun and easy with seen. Please make a feature for feed posts as well!!!!!! I’ll gladly pay more. That’s just a bummer right now that we can only use it for stories as there is no other format available.

Freezes

Everytime I try to post a story it freezes the entire phone.

Doesn’t work!

When you open a filter and want to select your photo, app automatically closed.

Good App but needs improvement

I love the app, it has a lot of beautiful designs. The only issue I have is with the text function. I wish there was a way it can adjust the text box size without adjusting the size of the font. If I want to copy and paste a paragraph I would have to put spaces to create a paragraph. Also idk why all my title fonts are super pixelated. Another issue with the text is that sometimes it’s hard to align is straight when I resize the text. I wish there’s a way it can snap back to straight. I really hope they can fix these issues.
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Have emailed you to get rid of this app

I have emailed two times I don’t want this app anymore and it still charges me??? How do I cancel this app????? Not happy still paying for it
Kelly

App fine but asked to cancel it for two months. No one got back to me how to cancel it and did not cancel it !