SelfHelpWorks User Reviews

Top reviews

This works for weight loss!

I was originally provided this program through work many years ago. I had tried diets and weight watchers, etc. Nothing stuck until I found Living Lean. It was the only way to understand and conquer cravings so that the cravings disappeared! I periodically need to rewatch this again but I highly recommend it. It’s not about will power. It’s about learning to train your mind not to have cravings. It works!
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Can’t even get logged into it

I logged into my website account and sent the code link to my phone. I got the text and clicked the link. I entered the code Ang my email but the screen just reloads.

Won’t let me log in

I’m following the instructions on how to log in and the app just keeps displaying the sign in page even after I’ve entered the information. Doesn’t work

App doesn’t work

I tried to contact through the website but it’s not easy. Used the app last year fine. This year no luck! Please fix fast! Using the internet version from the phone is complicated too. 😫

I’m an addict and living lardy

My takeaways from the so-called support audio and files. This program has some good content. Calling myself an addict and while I have a choice, I can choose to live lean or live lardy.

Seriously. Does Lou think calling users addicts and living lardy really help? And I almost forgot that I’m a slave. The entire program is built on the idea that what we say to ourselves is important and affects us. Then the presenters use this kind of language.

Regarding the app… why it has to open safari to play the videos is stupid. Why have an app?

Why doesn’t the app let me add the keys to success cards to my apple wallet? I could then easily pull them up rather than waste paper printing out the card.

Note that I can’t even print the keys to success cards from the app btw - I’m on the latest version of the app. The message I get it that the pdf can’t be displayed.

So I’m just an addicted slave living lardy. Thanks, Lou.
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Broken

Why are not he PDFs not available? I need a hem to do the lessons but when I try to access them, it says they aren’t available to download.

Never works

Every time I pull up the app I get nothing but a white screen. None of the courses load. App doesn’t stay linked either.

Very disappoining

Not only was this not helpful (livinglean), I now have a new set buzzwords to forget. “I’m fat” being replaced with “I’m a muncher” doesn’t help at all. I don’t recommend this at all!
The app is useless, too because it won’t play the videos, which make up most of the program. SAVE YOUR TIME AND $$$$

Edit to developer: you should let the app know that it can play the videos - mine kept switching me to safari which, as I said, makes the app pointless.
The main point, however, is how awful the program is. Truly, TRULY, horribly unhelpful.
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Response from developer

Thank you for your feedback. The app does allow participants to watch course videos, as well as access reading material and support audios. If you are having a technical issue with your app, please contact support@selfhelpworks.com.

Sleep journal time doesn’t display

Cannot record time so makes the app not so useful if I need to log into a computer anyway.
Edit: latest update fixed the issue. Thanks!

Response from developer

Thank you for your feedback. A new version of the app has been released, updating the sleep journal entry format. Please update the app with the latest version to see the corrections. If you have any further issues, please contact support@selfhelpworks.com

White on White?

I’m trying to get started with the sleep journal and the time selector comes up white-on-White. By guessing, I can adjust hour and AM/PM, but I give up finding the minutes. Maybe I can update the journal through a browser, but through the app is futile.
With ratings this bad, either fix the app or get rid of it.
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Response from developer

Thank you for your feedback. A new version of the app has been released, updating the sleep journal entry format. Please update the app with the latest version to see the corrections. If you have any further issues, please contact support@selfhelpworks.com

Fix the daily log journal

I signed up for the sleep program and decided to try out the app so I can log my sleep each day. It’s a disaster. The time is off by 2 hours for me and sometimes it doesn’t even recognize when you’ve entered the time. Sadly, I’d say this is a waste of time and not convenient whatsoever. Might as well try to log it on my computer instead, if I even remember to do so.
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Response from developer

Thank you for your feedback. Our technical team has identified a bug related to the daily sleep tracker and time zones. The fix for this issue is due to be released at the end of April. In the meantime, please check your Selfhelpworks Member Profile page to ensure the timezone you have selected is correct. If you have any further issues we would be happy to assist you at support@selfhelpworks.com

Can’t even reset password!!

This program was working fine and then all of a sudden my courses disappeared and now I can’t even reset my password!!! Absolutely frustrating and WASTE OF TIME!! Bugs need fixed!!!! 😡

Response from developer

Thank you for your feedback. This issue was quickly identified and resolved today. Your courses are available to access through the Selfhelpworks app, as well as your PC. For any future technical issues, please feel free to reach out to us at support@selfhelpworks.com

Won’t load on my iPhone XR

I go to open the app and it just shuts off.

Horrible and not worth it. Just use desk/laptop

I was doing the living well rested. The daily sleep log doesn’t work at all. I would scroll through the times to say 10:10pm and then the log would say 7:10p. It was a disaster to my log!!!

Disappointed

Just started two courses last night and it recommended that I download the app for easy access, which I did. However, every time I try to access one of the courses the app closes. I will not allow me to access anything! Very disappointed...

Response from developer

Thank you for your review. The latest version of the Selfhelpworks app was released on August 5th. This release addressed your issue and it is now resolved. Make sure you have the latest version of the app installed on your mobile device and you should be able to access your Selfhelpworks course without issue.

Keeps crashing

I can only get to the home screen. If I try to watch or click on anything the app immediately crashes. Iphone XS

Response from developer

Thank you for your review. The latest version of the Selfhelpworks app was released on August 5th. This release addressed your issue and it is now resolved. Make sure you have the latest version of the app installed on your mobile device and you should be able to access your Selfhelpworks course without issue.

New version much improved

I’m really liking the new version of the app. I can now view my course schedule which is useful, but the best addition is being able to view the reading materials and assignments. Although, I wish I could actually complete some of the assignments in the app.

Won’t download

I cannot use the app, as it wont download!

Great idea, app not working though

I found this program on my health insurance website and I'm so excited to start. Unfortunately this app isn't working for me. It shows that I'm logged in but I can't access any content. It says that I need to log in when I am already. I hope this gets fixed.

Audio won't stay on...

The audio files stop playing after the iPhone goes to sleep, making them pretty much useless unless you're constantly monitoring. I'd like to be able to listen to them in the car using Bluetooth as I'm driving, but I have to keep waking my phone every 2 minutes which is very distracting and dangerous.
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Response from developer

Thank you for the feedback. Our newest version will no longer interrupt the audio when the phone goes to sleep allowing for playback of audio while you're performing other activities such as driving.