Selfloops Spark User Reviews

Customer Experience

Positive experience25.9% of reviews
Neutral7.4% of reviews
Negative experience66.7% of reviews

~ Based on 27 written reviews from the US App Store.

Is Selfloops Spark Safe?

Not enough ratings yet to assess Selfloops Spark.

Is Selfloops Spark Legit?

Selfloops Spark appears to be a legitimate app. AppsHunter Legitimacy Score for Selfloops Spark is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not working after update

The app will not work in the gym after the update.

Pessimo

Su Apple Watch funziona malissimo: dopo aver lanciato l’allenamento ci vogliono almeno 5/10 minuti perché inizi a rilevare il battito e le calorie.
Durante l’utilizzo spesso si blocca per periodi di almeno 2-3 minuti.
In definitiva i dati che rileva non sono affidabili

Works great!

Connected to my Concept2 ERG, recorded all data, and synced with Apple Health on the first attempt. Using Apple Watch Series 7. Awesome!

Bad app.

Bad app. Can’t keep connection, lose data

Not very well programmed

Downloaded the app on my Apple Watch to sync it with my Concept 2 rowing machine. But the support is really buggy. It only registers one training interval more than one are not captured by the Watch. And if you press menu on the erg before you end the workout on the watch, it doesn‘t get saved at all. Nice try but that way I cant recommend it
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Response from developer

The app currently does not support intervals.

Very clunky and difficult to properly evaluate

I found this quite difficult to install and set up - so much so that I gave up the first time I tried it and deleted the app from my phone. I’ve since had another try, but now that my trial subscription has expired and I’m not prepared to fork out €49 to see if it will do what I want it to in the Premium version, that door is now closed to me. What I can report is that I can’t ‘see’ the PM5 from the App running on my phone (SE 2nd Gen, iOS 14) but it syncs straight away if I initiate it from my Apple Watch (series 3). The workout records and syncs to Apple Health, and buried deep is the distance, except that it doesn’t seem to be accessible to HealthFit - I don’t know why but I suspect it’s been written to the wrong place internally. I’m going to go back to using ErgData instead, and will probably just fork out for an independent HR monitor. Sad....
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Issue with syncing the whole workout

It will not sync for longer than 45 mins for a group workout session. It will end the session and then start a new session. It will track the new session on my watch & phone but now on the workout screen at the gym so I cannot easily very my HR

Response from developer

there are no limits of 45 minutes for a session. Please make sure you have the latest version of the app. If you still have problems, please contact us at support@selfloops.com

When it works it’s nice but

Missing without because even thought it says it’s connected to the rower it doesn’t record the workout. Had one where it recorded a partial workout.

Response from developer

make sure you have the latest version of the app installed. For any problems, please contact us at support@selfloops.com

Great App

As a concept 2 user (Ergo) I was incredibly disappointed to see that neither the native app nor the ergo itself supported Apple Watch connections. This app has bridged the gap.

Initially it had problems with remembering calorie data when disconnected from the machine before ending the workout. This seems to have been fixed and the app works great. Would highly recommend, well done developer! 👍
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Déception

App marche parfaitement mais on ne peut enregistrer les sessions grâce à l’Apple watch uniquement si iPhone à proximité.

Response from developer

L'iPhone n'est pas à proximité pour utiliser l'application Apple Watch. Si vous rencontrez des problèmes, veuillez nous contacter à support@selfloops.com

Is this a con?!

I seem to have automatically been entered into a subscription after a free trial. Which I can’t afford as a student. No option to cancel subscription, no way of contacting to cancel, as contact form doesn’t recognise my login details.

Ne fonctionne pas sur Apple Watch 4

L’appli s’ouvre (ou semble s’ouvrir) et se referme immédiatement.
Dommage, c’était prometteur sur le papier...

Response from developer

assurez-vous que la dernière version de l'application est installée. Si vous rencontrez des problèmes, veuillez nous contacter à support@selfloops.com

Issues

Problem 1: when recover my data, even it is rowing, it will show as cardio.
Problem 2: when I refresh my activities, duplicate items will appear.

Concept2 rowing

UPDATE Mar.22.2020

Watch stopped syncing after about 2
Weeks of using the app!

WISHLIST - Mar.07.2020
The trial version does not allow syncing with third party apps - so I have no idea how this functionality works (for concept2 dashboard).

It would be nice to give it a full testrun before deciding which app to purchase (as I am assessing several).

That said, the reporting and presentation of stats after a rowing session are very good.

UPDATE

SelfLoops support very responsive - and the issue I originally reported was resolved in a few days.

Feb 2020 : BUG - when iPhone set to dark mode - there is still a white background with white text. So you cannot read the text.

However, this is better attempt than concept2 at integrating the Apple watch with the world's most popular rowing machine.
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Response from developer

Dark mode support is now available, just update the app.

use it at my local gym

I love it!!! I just walk in to my gym and tap the spark icon on my apple watch and my name is up on the heart rate monitor for my workout! And it fills in my rings cause I am a freak about closing them!!

Response from developer

thank you

Apple Watch for Group Fitness Classes

Selfloops is outstanding! Spark is the only app that lets you connect your Apple Watch as a heart rate monitor for group fitness classes on the big screen, and uploads all your workouts to the Selfloops dashboard for analysis. I have trained for 50k paddle board and trail running races with Selfloops as well as all my day-to-day fitness over the last 4 years and adding Apple Watch support was a great (and convenient) addition!
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Doesn’t work

Paid for premium to connect to my Concept2 rower and it says its connecting but it doesn’t transfer any of the data over. Completely useless!

Updated 1st March 2020:
Stand by the fact that the app didn’t work even when paying for premium. Developer did send refund after brief email back and forth discussing the issues.
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Response from developer

Several people use it everyday to connect to Concept2 machines (rowers,skiErg, bikeErg). This is the only Apple Watch app able to connect to C2 machines. We'll always provide full refund, no questions asked.

Does not work with my Apple Watch

I have downloaded this app many times. Unfortunately I have yet to get it to work on my watch. Customer service has been trying to help but all through email. I would like to talk to someone on the phone that can lead me to fixing this problem.

Response from developer

Please contact us by email and provide your tel number and we'll provide all the support you need to get started. Thanks.

Crashed when trying to input age

Downloaded, tried to change some settings and it immediately crashed. In dark mode, the settings panel has white text on a white backdrop. Not ready for prime time.

Response from developer

Please contact us by email and we'll provide all the support you need to get started. Thanks.

Doesn’t save data

Weight wrong, MHR wrong, no way to input correct numbers and didn’t save data after a PB on my erg. Deleting as my AW does a better job on heart rate.

Response from developer

It is now possible to edit all your settings within the app. Please, update the app to the latest version. Thanks.