Completely no -functional.
Even after updating the 30k headset to the latest firmware, the software/app won’t recognize the headset even if the iPhone is connected and able to play music/take calls/etc through it. Completely broken, even new out of the box.
Absolute Crap and typical Sena "updater" function.
When used in connection w WiFi dock this app is unstable, updates drop out 1/2 way through (when it updates at all)
In app instructions are totally incorrect for 20s EVO update
In app instructions are totally incorrect for 20s EVO update
Don’t buy these
These are horrible. I’ve fiddled with them for 4 months and even ask Sena for help and I get a reply about once every 3 weeks asking a question. What a waste of time and money
Bad Connectivity
The unit itself is pretty decent. Good range but a little hard to connect properly and use intercom with groups of 3 or more without music cutting out completely. The app is iffy, recognizes the device and pairs and then it won’t find it and your stuck staring at the screen like it wasn’t connected when it really is. Connect it once, set your settings and learn the device controls and you should be ok. Pairing with a group? Figure all that out before you’re moving on the road or don’t pair up at all
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Doesn’t connect to app
I’m never able to use the app. I’ve redownloaded the app and reconnected my phone to the sena and the app still doesn’t want to work. The app is useless since you can’t connect to it.
Update using PC instead
We updated both Sena 30K by downloading the sena 30k updater in PC. You must use a data transfer cable not charging one. Once you update, Sena App works just fine and connects to headpiece. The app never worked when I tried to update Sena only way to do is using a laptop.
The 30K is great, the app is useless.
If you’re reading these reviews to decide if you should buy the 30K I would still recommend it but seriously don’t even bother with the app. It doesn’t pair to the device at all. The last time I got it to connect was years ago and even with the number of updates they’ve released since it still isn’t worth the free download. Sena knows they’re the best on the market so they’re just coasting now. Cardo and other brands will soon take over but until then we’re stuck with these lazy bums.
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App is GARBAGE
The Sena works great communicating with other Sena users. It also does a good job with interfacing with your phone in its ability to play music, take calls, and give directions. The apps are so bad. They don’t work well and the ability to call in for support is not seemingly available. I like my Sena 30K, but will probably switch to cardo on my next purchase!
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Works flawless
Most people are saying that they can’t connect their 30K to the app, I had trouble at first but decided to hook up the sena to my computer and it updated from I believe 1.03 to version 3.1.1. Once I updated it it connected flawlessly.
Minor problems
First problem, despite repeated attempts the app will not see my Wi-Fi network when I try to connect the wireless docking station up to it. I’ve even deleted the app and tried it twice, no luck.
Second problem, unless I’m doing something wrong, I can not use the Mesh network and Apple CarPlay at the same time, it’s one or the other.
Other than that the app works fine for me.
Second problem, unless I’m doing something wrong, I can not use the Mesh network and Apple CarPlay at the same time, it’s one or the other.
Other than that the app works fine for me.
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Doesn’t work
Running iOS 14 latest version. Sena app is updated. Sena 30k is updated. Does not connect to phone. Sena sound is ok but cardo sounds better. Wont buy another Sena. Will rock the Sena for a year to justify the money I spent then trashing it and getting the cardo. Will not recommend any Sena products. Don’t care to try the 50k.
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App no longer connects to device
After newest firmware update I can no longer connect the app to to the device. I can play music from my phone to the device and that’s it. Going back to Cardo.
UPDATE: After installing the newest Sena app update, which fixes the connectivity issues, the app still will not recognize the unit. I have deleted the app and reinstalled, I have reset my phone and made sure I’m running all current updates. Getting ridiculous.
UPDATE: After installing the newest Sena app update, which fixes the connectivity issues, the app still will not recognize the unit. I have deleted the app and reinstalled, I have reset my phone and made sure I’m running all current updates. Getting ridiculous.
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App does not work on ios 14
Just got 30k wireless headset and iphone is running ios 14. The only part of the app that functions is the user guide. No connection to headset and no ability to adjust headset settings.
I’d give negative stars if I could.
They brag about the new ease to pair with the app. Then an iOS update breaks the app and it doesn’t even pair with the Sena and it’s been this way for weeks now. Sena is the king of releasing products halfway and then charging us another $500 to “upgrade” from their previous buggy junk. I came from the 10 to the 20 to the 30. I refuse to buy the 50 as it’s more bug fixes for lots of money with no decent new features.
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The app is not connecting
I buy the 30 k last month and still unable to connect the app whit the sena 30k equipment the technical support try everything but whit not luck please Sena do an app update to fix this problem now i am running ios 14.0
Does not work with iOS 14 if you delete your pairings and try to re-pair
After updating my 30K to firmware 3.1, I factory defaulted it, deleted my iPhone 11 Pro pairings and attempted to setup again from scratch. I can pair the Bluetooth on the phone, but the app will not communicate with the 30K headset now. Also noticed Sena 30K BLE no longer shows up in the Bluetooth pairings on the phone. App needs fixing.
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Sena wake up!
The app was kinda working find and now it doesn’t work at all for the 30k. I updated the sena to 3.1 but the app doesn’t connect to the unit. You guys need to update it so it can start working properly again. Thanks
Needs so much work, I'm not buying Sena ever again.
My sena 30ks are great... When you can get them to work.
This app is horrible. It never connects. The UX needs so much improvement.
It basically feels like Sena wrote it to release the 30k, and then abandoned it entirely.
I'm a software engineer, and I can tell get this app to work right. I can't imagine how non-tech folks must hate it. I definitely can't recommend Sena products to anyone, because I can't expect them to be able to use them or the app.
If Sena can't realize that ongoing support of the SOFTWARE part of their products is critical to maintaining and expanding their user base, then they have a lot to learn.
This app is horrible. It never connects. The UX needs so much improvement.
It basically feels like Sena wrote it to release the 30k, and then abandoned it entirely.
I'm a software engineer, and I can tell get this app to work right. I can't imagine how non-tech folks must hate it. I definitely can't recommend Sena products to anyone, because I can't expect them to be able to use them or the app.
If Sena can't realize that ongoing support of the SOFTWARE part of their products is critical to maintaining and expanding their user base, then they have a lot to learn.
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Worst app
This app is terrible. No matter how many times I try to sync the app with the device it just stays on the home screen and never connects. I’ve reset the headset, deleted and reinstalled the app; nothing. I had much higher expectations with this unit and am very disappointed.
App doesn’t work
I have the Sena 30k connected via Bluetooth with my phone but, all the time I open the app it tells me I have to connect the the device.
I tried disconnecting the Bluetooth connection and reconnecting it, didn’t work I tried removing the app and downloading it again still nothing.
Nothing seems to work this app need a major update. People are paying $200+ for this device and the app doesn’t even work. For something so expensive they should have their tech down before disappointing people.
I tried disconnecting the Bluetooth connection and reconnecting it, didn’t work I tried removing the app and downloading it again still nothing.
Nothing seems to work this app need a major update. People are paying $200+ for this device and the app doesn’t even work. For something so expensive they should have their tech down before disappointing people.
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